Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 1,975 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 19th December 2025

Anonymous

Postman Pooch 5 star review on 26th October 2025

Bev Newton

Postman Pooch 5 star review on 11th October 2025

Kirsten Irvine

643

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased for a friends pooch for their 1st birthday. Got a video of Jax (pop how) opening the birthday box and he loved it, the cupcake went down a treat too. Thoroughly impressed with Postman Pooch, their products, service and delivery. 100% will be using for our own fur babies.”

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Posted 4 years ago

“We celebrated a very nice birthday because of Postman Pooch presents :) Keep up with the good work :)”

Postman Pooch 5 star review on 1st February 2021

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Posted 4 years ago

“Very happy with Teddy’s birthday box from Postman Pooch - thought the ‘build your own box’ was a a great idea, as it enabled me to choose items I thought he would like, and avoid items I knew he wouldn’t. We haven’t tried all the treats out yet, but Teddy really liked the sausages. Nicely packaged and arrived very quickly. Would definitely buy again and recommend.”

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Posted 4 years ago

“Love Postman Pooch.. friendly people great products , fast delivery what more could you want and most importantly my boy Spud loves his birthday box each year and the odd presant here and there. Great work guys.”

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Posted 4 years ago

“Lovely gift for our pups first birthday. He loved everything!!”

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Posted 4 years ago

“Really great attention to detail and fab customer service - thank you!”

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Posted 4 years ago

“Thank you so much for the birthday box, Willow loved it for her 1st Birthday ♥️”

Postman Pooch 5 star review on 26th January 2021

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Posted 4 years ago

“Brilliant! My dog loved her birthday cupcake and her birthday toy. Loved that the order was addressed to her directly. Thank you Postman Pooch!”

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Posted 4 years ago

“Amazing and very helpful service. Really great idea that is delivered excellently, would highly recommend. Thankyou!”

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Posted 4 years ago

“Fab birthday box received for my pup I did the build your own box so I could add what I wanted the box already came with a cake card and party hat! Will definitely order again thank you. Delivery was very quick too!”

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Posted 5 years ago

“Very helpful when contacted as this was first purchase, fast delivery, value for money”

Postman Pooch 5 star review on 18th January 2021

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Posted 5 years ago

“Very good service and fast delivery”

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Posted 5 years ago

“I have recently ordered a custom box of dog gifts for my Jack Russell for Christmas, from Postman Pooch. As always they are all good quality goods, at good value prices, and arrived the following day in record time!”

Postman Pooch 5 star review on 24th December 2020

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Posted 5 years ago

“Lovely items all packaged well.Delivered in time for christmas.Will use again.”

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Posted 5 years ago

“I bought a hamper for my little Shihtzu for Christmas...I was kept well informed about the progress of my order...one of the items wasn't available in the hamper due to high demand ....however I received a call to ask me what item I would like as a substitute.....I was more than happy with the hamper when it arrived....my little Tilly will love it 😀....Very good service ....I will certainly look to make future purchases...keep up the good work”

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Posted 5 years ago

“Bought one last year as well, very pleased with the quality and contents, I’m sure Molly will love everything”

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Posted 5 years ago

“Have used Postman Pooch to order hampers as gift for my friends dog for birthdays and Christmas. Service is excellent with fantastic products, would highly recommend to anyone!”

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Posted 5 years ago

“I use this website for all occasional for my dogs. Great service, great value and the company called me recently re my Christmas box order to confirm something prior to sending. Excellent customer service right there”

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Posted 5 years ago

“Have bought from this company 2 times now and they go above and beyond each time! the gifts are amazing! will carry on purchasing from them again in the future!”

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Posted 5 years ago

“Excellent quality products and really well presented, customer service excellent & would definitely use them again”

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Posted 5 years ago

Postman Pooch is rated 4.8 based on 1,975 reviews