Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.82

4.8 Rating 2,003 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 17th February 2026

644

Anonymous

Anonymous // 01/01/2019

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“I have ordered twice from here and both times it’s been easy to use the website and the choice is amazing. The box went down very well with both the dogs and their owners :)”

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Posted 3 years ago

“My dog Buster loved his birthday box, thank you! It arrived quickly and all the selected goodies I had chosen were packed neatly inside. Thank you, it was a treat for us all!”

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Posted 3 years ago

“My fatz loved all her goodies for her 5th birthday she had a great day”

Postman Pooch 5 star review on 5th September 2022

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Posted 3 years ago

“Quick delivery! Ember absolutely loved her birthday cake and balloon! Thank you so much Postman Pooch for making her birthday so special!”

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Posted 3 years ago

“Good quality toys and treats that my dob absolutely loved”

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Posted 3 years ago

“Fantastic products, service and delivery!!!!”

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Posted 3 years ago

“Our wee old poochie, Ollie turned 13 and this is what we got him for his big day. He has really enjoyed all of his toys and treats. His new favourite ball is the rugby ball. He has destroyed anything as yet - which is his usual being a typical Border terrier. Great service, ordered and arrived within two working days. Personalised card and birthday hat. Thank you.”

Postman Pooch 5 star review on 29th August 2022

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Posted 3 years ago

“Amazing service fast dispatch great product”

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Posted 3 years ago

“Very helpful team answered my questions with knowledge :)”

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Posted 3 years ago

“I really love this product and so did my Springer Spaniel. Although within an hour it needed a stich to repair a hole in the bottom.”

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Posted 3 years ago

“Promised delivery of 2-3 days was not met. When I contacted them to ask for a refund, said that it was only estimated and yet charged me £5 for special delivery. Arrived after my dog's 18th Birthday party and on the day he was put to sleep. Saw the delivery, Evri man threw the parcel at the door. The cake was small which was not an issue but it was dreadfully damaged.(See photos) A DREADFUL EXPERIENCE! When I emailed them after the event, did not contact me. £20 paid and they needed to give me a refund which they refused. Poor customer experience”

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Posted 3 years ago

“very good quality, my dog loved it!”

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Posted 3 years ago

“My little Lola loved it!!!”

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Posted 3 years ago

“Very quick delivery Excellent service”

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Posted 3 years ago

“Every purchase with Postman Pooch has been spot on. I’ve ordered several times this year as a gift for our family Labrador Jack and he loves his gifts. Most recently, I ordered Jack the ‘get well soon box’ following a period of ill health and the team were amazing, they got the order out speedily and even added a hand written card too! 100% recommend postman pooch! Thanks very much guys!”

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Posted 3 years ago

“Brilliant website - great company. Bought a fair few items for my dogs birthday and she loved all of them. Great communications and fast delivery - well done Postman Pooch - awesome job!”

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Posted 3 years ago

“Great quality. Stanley loved the cake”

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Posted 3 years ago

“Customer service from these guys is amazing. Had a bit of a hiccup while ordering online and it was rectified quickly.”

Postman Pooch 5 star review on 22nd August 2022

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Posted 3 years ago

“Amazing service from start to finish and my dog Daisy enjoyed her treats and toys for her 10th birthday 🥳 x 🐶”

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Posted 3 years ago

“It's the 2nd time we've had a birthday box and it's been a success each time - so nice that you can choose each individual item - and yes you could go to the shop and do it yourself but this is so convenient and more fun. he especially loves the Barking Bakery Iced Woofin Cupcake.”

Postman Pooch 5 star review on 20th August 2022

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Posted 3 years ago

Postman Pooch is rated 4.8 based on 2,003 reviews