Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 2,050 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,050 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

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Postman Pooch 5 star review on 16th July 2026

Claire Littlewood

Postman Pooch 5 star review on 14th July 2026

Ann Gadsdon

667

Anonymous

Anonymous // 01/01/2019

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“We bought a ‘build a dog birthday box’ for our puppies 1st birthday and she absolutely loved it! We filled it with all her favourite treats and toys and even added in some birthday hats! We will definitely be ordering again for Christmas! Such an amazing idea and thank you for such quick delivery!”

Postman Pooch 5 star review on 14th September 2022

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Posted 3 years ago

“This doggy hamper was perfect for our little labradores first birthday. It has lovely treats and presented well. He loves the toys in it too. Thank you very much. I will shop here again.”

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Posted 3 years ago

“Cake . Covered in fur. Unable to give to my dog. Toys poor quality. Destroyed in half an hour.”

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Posted 3 years ago

Hi Belinda, if you reach out to us on a support ticket we can arrange for another cake to be sent out asap or refunded. Thanks for your feedback regarding the box. Our KONG box isn't sold as a tough box, KONG do sell tough toys but additionally sell soft toys as well. We have 2 other boxes for tough chewers, the Tough and The Tuff Dog Birthday box, it sounds like one of these boxes would be more suitable for your dog for furture reference.

Posted 3 years ago

“Really happy with the service and products from Postman Pooch will definitely use again.”

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Posted 3 years ago

“Excellent cupcakes, my dog loved each one! The delivery service after I placed my order was extremely quick also -which I very much appreciated as it was a last minute purchase! Would highly recommend.”

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Posted 3 years ago

“Great idea”

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Posted 3 years ago

“Great, prompt service. Lovely concept. Our dog loved her gifts!”

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Posted 3 years ago

“I have ordered twice from here and both times it’s been easy to use the website and the choice is amazing. The box went down very well with both the dogs and their owners :)”

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Posted 3 years ago

“My dog Buster loved his birthday box, thank you! It arrived quickly and all the selected goodies I had chosen were packed neatly inside. Thank you, it was a treat for us all!”

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Posted 3 years ago

“My fatz loved all her goodies for her 5th birthday she had a great day”

Postman Pooch 5 star review on 5th September 2022

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Posted 3 years ago

“Quick delivery! Ember absolutely loved her birthday cake and balloon! Thank you so much Postman Pooch for making her birthday so special!”

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Posted 3 years ago

“Good quality toys and treats that my dob absolutely loved”

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Posted 3 years ago

“Fantastic products, service and delivery!!!!”

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Posted 3 years ago

“Our wee old poochie, Ollie turned 13 and this is what we got him for his big day. He has really enjoyed all of his toys and treats. His new favourite ball is the rugby ball. He has destroyed anything as yet - which is his usual being a typical Border terrier. Great service, ordered and arrived within two working days. Personalised card and birthday hat. Thank you.”

Postman Pooch 5 star review on 29th August 2022

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Posted 3 years ago

“Amazing service fast dispatch great product”

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Posted 3 years ago

“Very helpful team answered my questions with knowledge :)”

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Posted 3 years ago

“I really love this product and so did my Springer Spaniel. Although within an hour it needed a stich to repair a hole in the bottom.”

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Posted 3 years ago

“Promised delivery of 2-3 days was not met. When I contacted them to ask for a refund, said that it was only estimated and yet charged me £5 for special delivery. Arrived after my dog's 18th Birthday party and on the day he was put to sleep. Saw the delivery, Evri man threw the parcel at the door. The cake was small which was not an issue but it was dreadfully damaged.(See photos) A DREADFUL EXPERIENCE! When I emailed them after the event, did not contact me. £20 paid and they needed to give me a refund which they refused. Poor customer experience”

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Posted 3 years ago

“very good quality, my dog loved it!”

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Posted 3 years ago

“My little Lola loved it!!!”

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Posted 3 years ago

Postman Pooch is rated 4.8 based on 2,050 reviews