Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 2,078 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Postman Pooch 5 star review on 20th August 2026

678

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely loved all the items I brought as Christmas presents for my daughters two dogs. Communication about the delays in sending the parcel could have been a bit better but I appreciate that this is difficult for a small business at this time of year. It won't put me off buying from them again.”

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Posted 10 months ago

“Was really impressed with the customer service. There was an issue with the original order that was beyond their control but they still ensured that my order was delivered. Would recommend.”

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Posted 10 months ago

“great quality”

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Posted 10 months ago

“I was totally dissapointed with both the shocking delivery and the contents shortage of my order as fully described to you in my e-mail, with photographs, sent to your support e-mail address on Saturday 6th December. Having not received any reply to that e-mail I am further dissapointed to now be asked to write a review. Alan Cranch. (order #10268 )”

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Posted 10 months ago

Hi Alan, thanks for your feedback. Sorry to hear about this experience. I have checked and there is nothing been raised in our support system regarding your order. If you can reach out to us on support@postmanpooch.co.uk we will get this rectified for you.

Posted 10 months ago

“Ordered a birthday cake and some dog doughnuts can highly recommend the dogs loved them all. Great quality and reasonably priced. I Will definitely be ordering another one again next year.”

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Posted 10 months ago

“Very fast delivery, my boy is loving his stash of sweeties. Thank you”

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Posted 10 months ago

“I ordered some items for my grand dog and my neice and nephew dogs for Christmas. I hope they will like them.”

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Posted 10 months ago

“My jack Russell recognised the box, took it from the first cupboard - which was my mistake because a ground level cupboard was a rookie error. I took the box and put it on top of my drier which is on the washer, he sat on one of the kitchen chairs and stared at it, so I had to put it in the cupboard over the fridge that I need steps to get into. He cried for about an hour - so I can say he very much likes their boxes”

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Posted 10 months ago

“Found this company on Facebook and couldn’t wait to build a Christmas box for our dog. Great choice of treats and toys, at a reasonable price too.”

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Posted 10 months ago

“Penny relished her birthday treat and made the most of the occasion.”

Postman Pooch 5 star review on 29th November 2025

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Posted 10 months ago

“HI , I HAD RANG UP TO SAY ME CODE WASNT WORKING , CHAP NICE GUY DID IT ALL WHILE ON PHONE , NEVER GOT IS NAME BUT VERY NICE AND FAST , HELPED ME STRAIGHT AWAY FOR TILLYS BIRTHDAY . SO THANK YOU , CEEBEE”

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Posted 11 months ago

“Good choice and variety delivered in good time for my dogs birthday.Like the advert and packaging of the food choices. However my dog is really fussy and does not like very hard dried foodsuffs. My fault for not reading all the blurb so wont be buying more but like the idea of prezzies for animals. Cant buy again, sorry.”

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Posted 11 months ago

“Nice product but I ordered the cupcakes because they said the dogs' names would be on them - but they weren't”

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Posted 11 months ago

“Postman Pooch are friendly and easily contactable. Products are nicely presented in a themed box and are of good quality. We looked forward to our monthly subscription arriving and was always on time. Would definitely recommend to anyone looking to treat their pet.”

Postman Pooch 5 star review on 25th November 2025

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Posted 11 months ago

“Great choice of small gifts for xmas, my purchase was a gift, I do not have a dog. Thank you”

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Posted 11 months ago

“Absolutely fab”

Postman Pooch 5 star review on 18th November 2025

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Posted 11 months ago

“Fab box will order again”

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Posted 11 months ago

“Ben was so lovely and ensured I got my delivery on time, he really went the extra mile, thank you!”

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Posted 11 months ago

“Never disappoints, good value for money and excellent service”

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Posted 11 months ago

“So pleased with my recent purchase. Didn't have one of my items,but improvised with a replacement which was lovely. Nicely packaged and the doggy birthday card was a lovely touch too.”

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Posted 11 months ago

Postman Pooch is rated 4.8 based on 2,078 reviews