Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 2,021 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Postman Pooch 5 star review on 28th March 2026

652

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ben was so lovely and ensured I got my delivery on time, he really went the extra mile, thank you!”

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Posted 6 months ago

“Never disappoints, good value for money and excellent service”

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Posted 6 months ago

“So pleased with my recent purchase. Didn't have one of my items,but improvised with a replacement which was lovely. Nicely packaged and the doggy birthday card was a lovely touch too.”

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Posted 6 months ago

“I ordered some muffins and a birthday cake / card combo for my Husky's birthday. The order was quickly sent and everything was very well wrapped and arrived safely. The cakes were "wolfed" down (sorry) and he's now looking for more. I'll place a bigger order next time! I can highly recommend Postman Pooch and I'll be using for our pets nect gift.”

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Posted 6 months ago

“My daughters springer spaniel bailey loved his birthday box so I ordered some treats for him he loved them”

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Posted 6 months ago

“Excellent delivery & excellent products really happy 😊 & so are my pooches 😂”

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Posted 6 months ago

“The toy was open at the back so the squeaker could be seen and the cake was very dry . I won't purchase again I am sorry I really don't like leaving bad reviews but I could have got a proper labeled kong yoy and a cake made for cheaper .”

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Posted 6 months ago

Hi Kay, thanks for taking the time to leave a review. I’m sorry for any confusion - the product description does mention that there’s a Velcro opening on the back so the squeaker can be removed. Also these are proper KONG, we are an authorised seller of KONG. I hope this helps and thanks for taking the time to leave feedback.

Posted 6 months ago

“Super quick delivery. Everything was packaged really well. The cake id ordered was out of stock, but the replacement they sent was even better!! Will definitely buy from Postman Pooch again!”

Postman Pooch 5 star review on 5th November 2025

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Posted 6 months ago

“Our pooch loved his been back and sleeps every night with the monkey. Everything arrived on time and in good condition. We are having great fun with it all. Thank you very much.”

Postman Pooch 5 star review on 4th November 2025

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Posted 6 months ago

“Still great quality & value, it's easy to peruse & order, & the order arrives in good time & sensibly packaged.”

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Posted 6 months ago

“Left it very last minute to order this but was delivered on time and time for his borthday. Very pleased.”

Postman Pooch 5 star review on 1st November 2025

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Posted 6 months ago

“What a fabulous little company I fell across by accident, my daughter absolutely loved the box, as did Marley (my Grandson Maltipoo) would absolutely use again and recommend, great value and great choice of products, all in a fabulous box, obviously addressed to the Birthday Pooch .”

Postman Pooch 5 star review on 26th October 2025

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Posted 6 months ago

“Lovely toy and fast delivery!”

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Posted 6 months ago

“Really good efficient service and great product”

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Posted 6 months ago

“Very efficient and 'no-fuss' company to use. Products arrived in good time for my grand-pooch's birthday!”

Postman Pooch 5 star review on 23rd October 2025

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Posted 6 months ago

“Welll made. Good idea”

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Posted 7 months ago

“fantastico”

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Posted 7 months ago

“Delivered on time.”

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Posted 7 months ago

Hi there, Thank you for taking the time to leave us a fantastic 5-star review! We're delighted to hear that your order arrived on time. We always strive for prompt delivery to ensure wagging tails! Warm woofs, Team Postman Pooch

Posted 7 months ago

“Great products, great ideas but………i hate to be neagative. I placed my order 3/10 (full price) then recived a 5% discount code, stamge? then next day recieved another email, 10% discount code which was AFTER i placed my order? I emailed on 4/10 an im still awaiting a reply?!?!? Would i use or recommend this, not sure at the mo, the dury are out, is a reply to an email too much?”

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Posted 7 months ago

Hi Iain, Thanks so much for getting in touch! I’ve had a look through our support system and can’t see any email from you, I’m afraid. We’re only a small team (just the two of us here!) and neither of us has spotted it, so it may not have come through. For future reference, our support email is support@postmanpooch.co.uk that’s the best one to use to make sure we see it quickly. Regarding your question about the 5% and 10% offers, the 5% code is automatically sent out the day after a checkout is abandoned, and the 10% offer is sent after an order as a little thank-you and encouragement to shop with us again. As a small business, repeat customers really do help keep us going! Please don’t hesitate to reach out again if you have any further questions or concerns, as we’re here to help. Warm regards, Team Postman Pooch

Posted 7 months ago

“My dog loves his postman pooch birthday gift box. I have ordered annually for my pooch bday most recent was for my boys 3rd bday. Arives super prompt”

Postman Pooch 5 star review on 11th October 2025

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Posted 7 months ago

Hi Kirsten, Thank you so much for your glowing review! We’re thrilled to hear that your pup loved the birthday gift box and that you’ve made it an annual tradition. It’s wonderful to know that we could make your boy’s 3rd birthday even more special. Here’s to many more happy celebrations ahead! Warm woofs, Team Postman Pooch

Posted 7 months ago

Postman Pooch is rated 4.8 based on 2,021 reviews