Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 2,014 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone

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Postman Pooch 4 star review on 4th April 2026

653

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Greta product, value and customer service.”

Helpful Report

Posted 3 months ago

Hi Karen, Thank you so much for the fantastic 5-star review! We’re thrilled Greta is delivering great value and that you’re happy with our customer service. Warm woofs, Team Postman Pooch

Posted 10 hours ago

“A disappointment this time around. Half of my order went to the correct place as a gift and the other half came to me when it should have all been sent to the recipients of the gifts. Also the personalised bow ties I ordered for three dogs were not personalised, so all in all disappointing I'm afraid.”

Helpful Report

Posted 3 months ago

Hi Amanda, thanks for your review. I have had our team look into this and the order you placed, was sent to one address, the address you added to the order. Might i add this was ordered the day before christmas eve, and we got it to you for the 27th which is pretty good going we think for a small bussiness at christmas time. Also the bow ties don't ever claim to be personalised, we dont claim this anywhere on the website please see the link here to the bow tie you bought https://postmanpooch.co.uk/products/christmas-dog-bow-tie-tartan Thanks Postman Pooch

Posted 10 hours ago

“Always happy with the rqnge of products and quality”

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Posted 3 months ago

Hi Lynn, Thank you so much for the fantastic 5-star review! We’re thrilled you’re happy with the range of products and the quality. Warm woofs, Team Postman Pooch

Posted 10 hours ago

“Both things we bought are fantatsic. Great comms and service and highly recommend”

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Posted 3 months ago

Hi Nathan, Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’re happy with both items and that our communications and service hit the mark. Highly appreciate the recommendation. Warm regards, Team Postman Pooch

Posted 10 hours ago

“I was very disappointed with my purchase for the price. Lots of sales leaflets. Not so many toys etc.”

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Posted 3 months ago

Hi Ann, thanks for your review. I am not sure what you were expecting us to send? You ordered a Home Abone box that includes 2 toys 2 treats and a festive bow tie. We sent this exactly. If you wanted more toys and treats we have other festive boxes you could have picked from. Next time if you need a little help reach out to us and we can help you find a perfect gift that is more suitable. Thanks Postman Pooch

Posted 10 hours ago

“My two Dobermans love when they receive their treats. Always good quality treats. My only issue is the amount of time it takes to turn up.”

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Posted 3 months ago

Hi there, Thank you for the kind 4-star review! We’re thrilled your Dobermans love the treats. Sorry to hear about the delivery time — we’ll look into this with our courier to speed things up and keep you updated. Warm woofs, Team Postman Pooch

Posted 10 hours ago

“Never received the box , ordered 17th December”

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Posted 3 months ago

“Wilbur is very excited about his Santa gift - he can’t wait to open it and has already tried to get in! 🙈 Love these boxes- great gifts for dogs!”

Postman Pooch 5 star review on 23rd December 2025

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Posted 3 months ago

Hi Claire, Thank you so much for the fantastic 5-star review! We’re thrilled Wilbur is so excited about his Santa gift and that our boxes make gift-giving, even more special for dogs and their humans. Warm woofs, Team Postman Pooch

Posted 10 hours ago

“Dogs love the treats. Thevarrive quickly and are great value for money.”

Helpful Report

Posted 3 months ago

Hi Mim, Thank you so much for the fantastic 5-star review! We're thrilled the dogs love the treats, they arrive quickly, and are great value for money. Warm woofs, Team Postman Pooch

Posted 10 hours ago

“Great product ans super price I have 3 very happy dogs”

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Posted 3 months ago

Hi Sue, Thank you so much for the fantastic 5-star review! We’re thrilled to hear your three dogs are very happy with the product and price. Warm regards, Team Postman Pooch

Posted 10 hours ago

“Very pleased with my hamper looks lovely an can’t wait to see my little Boris face Christmas morning when he opens it”

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Posted 3 months ago

Hi Cherie, Thank you so much for the lovely 5-star review! We’re thrilled you’re pleased with the hamper and can’t wait to hear how Boris enjoys it on Christmas morning. Warm woofs, Team Postman Pooch

Posted 10 hours ago

“I've nothing but brilliant service from Postman Pooch, from the cakes to the Goodie boxes they've been great value. I send these to my "God-dogs" in the UK (I'm in Australia) I love to spoil them on their Birthdays and Christmas. This is a brilliant site. I love being able to access it!”

Postman Pooch 5 star review on 19th December 2025

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Posted 3 months ago

Hi there, Thank you so much for the fantastic 5-star review! We’re thrilled to hear the cakes and Goodie boxes offer great value, and that you enjoy spoiling your “God-dogs” in the UK from Australia. It’s wonderful to be part of birthdays and Christmas goodies. Warm woofs, Team Postman Pooch

Posted 10 hours ago

“Excellent gift as an extra special present to give to your dog. Very well presented and packaged. Cannot wait for my dog to receive his Christmas gift box and gorgeous gifts and biscuits.”

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Posted 3 months ago

Hi Emma, Thank you so much for the fantastic 5-star review! We’re thrilled the gift feels extra special and that you love how it’s presented. We can’t wait for your dog to enjoy the Christmas box, gifts, and biscuits. Warm woofs, Team Postman Pooch

Posted 10 hours ago

“Lovely selection of items really well packaged”

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Posted 3 months ago

Hi Trish, Thank you so much for the fantastic 5-star review! We’re thrilled you enjoyed the lovely selection and that everything arrived well packaged. Warm woofs, Team Postman Pooch

Posted 10 hours ago

“I ordered my products on 4/12/25. They stated a 4 day delivery. It's now 18/12 and my order has not arrived. I've written to the company twice and have had no reply. However, they've had the nerve to write to me suggesting that I place another order! I will never order anything from this company again. I can't comment on the quality of the products as they haven't arrived.”

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Posted 3 months ago

“Great quality and a nice selection. Shipped swiftly. Highly recommended.”

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Posted 3 months ago

“Absolutely loved all the items I brought as Christmas presents for my daughters two dogs. Communication about the delays in sending the parcel could have been a bit better but I appreciate that this is difficult for a small business at this time of year. It won't put me off buying from them again.”

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Posted 3 months ago

“Was really impressed with the customer service. There was an issue with the original order that was beyond their control but they still ensured that my order was delivered. Would recommend.”

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Posted 4 months ago

“great quality”

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Posted 4 months ago

“I was totally dissapointed with both the shocking delivery and the contents shortage of my order as fully described to you in my e-mail, with photographs, sent to your support e-mail address on Saturday 6th December. Having not received any reply to that e-mail I am further dissapointed to now be asked to write a review. Alan Cranch. (order #10268 )”

Helpful Report

Posted 4 months ago

Hi Alan, thanks for your feedback. Sorry to hear about this experience. I have checked and there is nothing been raised in our support system regarding your order. If you can reach out to us on support@postmanpooch.co.uk we will get this rectified for you.

Posted 4 months ago

Postman Pooch is rated 4.8 based on 2,014 reviews