Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 1,877 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 7th June 2025

615

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so pleased with the birthday box I got for my dog with a good variety of toys and treats with also a birthday card addressed to her which was a lovely touch”

Postman Pooch 5 star review on 1st April 2025

Helpful Report

(Nelson) - Posted 3 months ago

Hi Claire, Thank you for the delightful review! We're thrilled to hear that your dog loved the birthday box and that you appreciated the variety of toys and treats. The personalized birthday card is indeed a special touch, and we're glad you liked it! If you ever need anything else for the furry celebrations, just let us know! Best wishes, The Postman Pooch Team

Posted 2 months ago

“Treats arrived quickly. Dogs love them.”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Mim, Thank you for your amazing review! We're so happy to hear that your dogs love the treats and that they arrived quickly. It makes our day to know our furry friends are enjoying what we have to offer! If you need anything else in the future, just let us know! Best, The Postman Pooch Team

Posted 2 months ago

“The items in the birthday box really are lovely but not exactly as per the contents on the website. That is the only reason I didn’t give full marks. The dog popcorn was not included.”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Louise, Really sorry about the missing popcorn! I’ve passed this on to our team, and it’s now being packed and sent out today for you. Thanks for your patience, and if there’s anything else I can help with, just let me know.

Posted 3 months ago

Hi Louise, Thank you for your feedback! We're delighted that you enjoyed the items in the birthday box, but we’re sorry to hear that the dog popcorn was missing. We strive for accuracy and will certainly take your comments into account to improve our offerings. If there's anything else we can do for you, please let us know! Best, The Postman Pooch Team

Posted 2 months ago

“Arrived quickly, great selection and good quality”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Jack, Thank you for the amazing 5-star review! We're delighted to hear that you had a great experience with our quick delivery, selection, and quality. It's always our goal to provide the best for our customers and their furry friends. If you ever need anything else, just let us know! Best, The Postman Pooch Team

Posted 2 months ago

“The purchase was very easy and straightforward and was delivered promptly. I could not ask for more.”

Helpful Report

(Nelson) - Posted 3 months ago

Hi David, Thank you for the amazing review! We're delighted to hear that you found the purchase process easy and that your order was delivered promptly. Your satisfaction is our top priority! If there's anything more we can help you with, just let us know! Best, The Postman Pooch Team

Posted 2 months ago

“Lovely little doggy cupcake for daughters dog and eaten quickly so must taste good!!”

Postman Pooch 5 star review on 24th March 2025

Helpful Report

(Nelson) - Posted 3 months ago

Hi Jackie, Thank you for the lovely review! We're so happy to hear that the doggy cupcake was a hit with your daughter's pup and that it was devoured quickly! It’s always great to know our treats are enjoyed by furry friends. If you ever need more goodies in the future, feel free to reach out! Best, The Postman Pooch Team

Posted 2 months ago

“The shoe toy is great and our dog loves it. The cupcake went down a treat! Excellent gift box. Very nice service and delivery was good.”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Dominic, Thank you for the amazing review! We're thrilled to hear that your dog loves the shoe toy and enjoyed the cupcake. It's great to know that you were pleased with the gift box, as well as our service and delivery. If you ever have any questions or need assistance, feel free to reach out! Best, The Postman Pooch Team

Posted 2 months ago

“My dog scoffed his full cake would definitely get him it again”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Maggie, I’m really sorry about the delay with Royal Mail—unfortunately, these things can happen from time to time and are sadly out of our control. I’ve checked the tracking and can see your parcel was delivered today, and I’ve also refunded your postage for you. If there’s anything else I can help with, please don’t hesitate to let me know. Best regards, Ben

Posted 3 months ago

Hi Maggie, Thank you for the amazing review! We're thrilled to hear that your dog loved his cake so much! It makes us so happy to know our treats bring joy to your furry friend. If you ever need more goodies, just let us know! Best, The Postman Pooch Team

Posted 2 months ago

“Got a custom birthday box and it looks adorable, can't wait to open it with them”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Bethany, Thank you so much for your lovely review! We're absolutely delighted to hear that you found the custom birthday box adorable. It sounds like it’s going to be such a special moment when you open it with your furson! If there's anything else we can assist you with, just let us know! Best, The Postman Pooch Team

Posted 2 months ago

“Having five dogs it’s fun finding treats that they all like, so we are working our way through the 100 treat box and so far so good they are going down well.”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Susan, Thank you so much for your lovely review! We're so happy to hear that your five dogs are enjoying the treats from the 100 treat box. It's wonderful to know they're all getting their paws on something special! If you ever need more recommendations or have any questions, feel free to reach out! Best, The Postman Pooch Team

Posted 2 months ago

“Good service and great products and also get your goods very fast”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Jackie, Thank you so much for your glowing review! We're delighted to hear that you experienced great service and were pleased with our products. It's also fantastic to know that you received your goods quickly. If you need anything else in the future, don’t hesitate to reach out! Best, The Postman Pooch Team

Posted 2 months ago

“I didn't think the box was good value for money and not as varied as expected”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Lynda, Thank you for sharing your thoughts with us. I’m sorry to hear that you didn’t find the box to be as varied or valuable as you expected. We strive to provide a delightful assortment of items, and your feedback is invaluable in helping us improve. If there’s anything specific you’d like to see in future boxes or if you have any suggestions, please feel free to share! We appreciate your input and hope you'll give us another try down the line. Best wishes, The Postman Pooch Team

Posted 2 months ago

“I purchased the easter bunny, it's lovely came the next day very happy.”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Jane, Thank you so much for your lovely review! We're delighted to hear that you loved the Easter bunny and that it arrived promptly. Your happiness means everything to us! If you need anything else, feel free to reach out anytime! Best, The Postman Pooch Team

Posted 2 months ago

“Received a dog Easter egg which was unfortunately loose in the box so the foil had come off and the box was dented.”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Susan, Thank you for taking the time to share your feedback with us! I’m sorry to hear that your dog Easter egg arrived a bit worse for wear. We always aim for our packages to arrive in perfect condition, so your comments are very helpful. If there's anything we can do to make this right, please reach out to us! We appreciate your support and hope your pup enjoys the treat! Best wishes, The Postman Pooch Team

Posted 2 months ago

“Was very pleased with the birthday box I got my dog the toys were well made and the treats and birthday muffin were all natural.Highly recommend this product”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Carol, Thank you so much for the lovely review! We're delighted to hear that you were pleased with the birthday box for your pup. It's great to know that both the toys and treats met your expectations, and we appreciate your recommendation. If there’s anything else we can do for you, just let us know! Best, The Postman Pooch Team

Posted 2 months ago

“Quick delivery, well packaged and a nice array of things in the box.”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Richard, Thank you for your great review! We're delighted to hear that you were pleased with the quick delivery and the packaging of your order. It's always our goal to provide a nice array of goodies for our furry friends. If you have any further questions or need assistance in the future, just let us know! Best, The Postman Pooch Team

Posted 2 months ago

“Pablo really enjoyed his toys and treats. He wasn't to keen on the hat :-( The antler is still going strong 24hrs later.”

Postman Pooch 4 star review on 6th March 2025

Helpful Report

(Nelson) - Posted 3 months ago

Hi Philip, Thank you for the great review! We're delighted to hear that Pablo loved his toys and treats. It's funny how some pups can be a bit picky about accessories like hats! We're thrilled the antler is holding up strong—it's one of our favorites too. If you need anything else for your furry friend, just let us know! Best, The Postman Pooch Team

Posted 2 months ago

“Great selection of goodies!! Pooch absolutely loves them. Thank you so much”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Nikitta, Thank you so much for your lovely review! We're thrilled to hear that your pooch is loving our goodies. It's our passion to provide a great selection for our furry friends, and your feedback truly makes our day! If there's anything else we can do for you, just let us know! Best, The Postman Pooch Team

Posted 2 months ago

“Beautiful made toy. My friends dog love it. Good delivery.”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Judith, Thank you so much for your lovely review! We're delighted to hear that the toy is beautifully made and that your friend's dog loves it. We strive to provide great products and a smooth delivery experience, so your feedback means a lot to us! If you need anything else in the future, just let us know! Best, The Postman Pooch Team

Posted 2 months ago

“My dog is weird with treats but enjoyed most the natural treats that came in the box so was worth the money especially the pigs ears he loved them all I could hear was crunch crunch so happy with my purchase.”

Helpful Report

(Nelson) - Posted 3 months ago

Hi Craig, Thanks a bunch for your amazing review! We're thrilled to hear that your pup enjoyed the natural treats, especially the crunchy pig ears! It sounds like they had a great time, and that's exactly what we aim for. If you ever need more treats or anything else, just let us know! Happy snacking, The Postman Pooch Team

Posted 2 months ago

Postman Pooch is rated 4.8 based on 1,877 reviews