Postman Pooch Reviews

Name: Postman Pooch
Address: Suite 210, Northlight Industries, Unit 2 Northlight House, Brierfield, Lancashire
Rating: 4.83

4.8 Rating 1,951 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 26th October 2025

Bev Newton

Postman Pooch 5 star review on 11th October 2025

Kirsten Irvine

641

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great gift for your pampered pooch! I was looking for something special for our lab's 4th birthday and found Postman Pooch! I was able to build my own box with items i knew my dog would like so items wouldnt be wasted. The box arrived in good time and i cant wait to give my dog his "gifts" on his birthday at the weekend!”

Postman Pooch 5 star review on 17th September 2025

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Posted 2 months ago

Hi Angela, Thank you so much for your wonderful review! We’re thrilled to hear that you found the perfect gift for your lab's 4th birthday at Postman Pooch. 🎉 It’s fantastic that you could customize a box tailored to your dog's tastes. We hope the birthday celebration is full of joy and tail wags! Warm woofs, Team Postman Pooch

Posted 1 month ago

“Really impressed with the service, communication and quality of products included. Dougie was beside himself with everything (except the hat 😁) Really lovely idea for those who’s dogs are their world”

Postman Pooch 5 star review on 14th September 2025

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Posted 2 months ago

Hi Charlotte, Thank you so much for your amazing review! We're thrilled to hear that you and Dougie loved the service and products. It's always a joy to see our furry friends excited, even if the hat wasn’t his favorite! 😁 We appreciate your support and are here to help make every moment with your dog extra special. Warm woofs, Team Postman Pooch

Posted 1 month ago

“Cake looked lovely and my dog absolutely loved it 🥳 , fast shipping and beautiful presentation, thank you and even a cute birthday card with dogs name on it ❤️”

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Posted 2 months ago

Hi Maria, Thank you for your lovely review! We're so thrilled that your dog enjoyed the cake and that you appreciated the presentation and fast shipping. 🥳 It warms our hearts to know we could add a special touch to your celebration with the birthday card! We hope to help you celebrate many more paw-some moments in the future! Warm woofs, Team Postman Pooch

Posted 1 month ago

“Fantastic product so worth every penny the dog loved the hamper and the lovely lady checked wothe about the hamper personally before sending , thank you”

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Posted 2 months ago

Hi Tracy, Thank you for your wonderful review! We’re absolutely delighted to hear that your dog loved the hamper. It’s always our pleasure to ensure our customers have the best experience possible, and your kind words mean so much to us! We hope to see you and your furry friend again soon! Warm woofs, Team Postman Pooch

Posted 1 month ago

“The birthday box was a hit and the cake devoured in seconds 🥰 really happy 7 years old poochie”

Postman Pooch 5 star review on 9th September 2025

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Posted 2 months ago

Hi Sheetal, Thank you for your fabulous review! We're absolutely thrilled to hear that the birthday box was such a hit and that your poochie loved the cake! 🥳 There's nothing quite like celebrating with our furry friends. We appreciate your support and can't wait to help you celebrate more special moments in the future! Warm woofs, Team Postman Pooch

Posted 1 month ago

“Quality amazing, great variety of tasty treats to keep the tails wagging for a good while. Milo, Bonnie and Lola are very happy customers and giving a pawsitive paws up thank you!”

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Posted 2 months ago

Hi Vikki, Thank you so much for your fantastic review! We're thrilled to hear that Milo, Bonnie, and Lola are so happy with their tasty treats - nothing makes us smile more than wagging tails! We strive to offer a paw-some variety to keep those furry friends delighted. Thanks for the pawsitive feedback! Warm wishes, Team Postman Pooch

Posted 1 month ago

“Petal loved her box, bouncing around the living room even before we opened the box. She was sad though that she only got 1 pigs ear (her absolute favouratist)”

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Posted 2 months ago

Hi S, Thank you so much for your lovely review! We’re over the moon to hear Petal was so excited about her box 🐾 It makes us so happy knowing she enjoyed the pig ear — though just to let you know, there’s only one in this box. If she’s a big fan, our Pick ’n’ Mix option lets you add as many as you like next time. We’d love to hear from you anytime with suggestions or ideas — give Petal a big cuddle from us! 💕 Warm regards, Team Little Chomper

Posted 2 months ago

“My first experience using Postman Pooch and cannot recommend them highly enough. I purchased a Birthday box for a friends dog , I received a call to advise the box design was out of stock and offered various alternatives, the lady who rang was very apologetic and so helpful. Another call from from staff member to say she had found a Birthday box and my order was being processed. Delivery was on time and the whole Birthday box was a fun filled box of treats which Barney loved. Well worth the money and will be using this retailer again.”

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Posted 3 months ago

Hi there, Thank you for your wonderful review! We're so pleased to hear about your positive first experience with Postman Pooch. It’s great to know our team was able to assist you in finding the perfect birthday box for your friend's dog. We're delighted that Barney enjoyed all the fun treats! We can't wait to serve you again in the future. Warm wishes, Team Postman Pooch

Posted 3 months ago

“I have used Postman Pooch a few times Very pleased with products, service and delivery. I would definitely recommend.”

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Posted 3 months ago

Hi Christine, Thank you for your wonderful review! We’re so glad to hear that you are pleased with our products, service, and delivery. Your recommendation means the world to us! We can’t wait to serve you and your furry friends again soon! Warm wishes, Team Postman Pooch

Posted 3 months ago

“Excellent product”

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Posted 3 months ago

Hi Sylvia, Thank you for your fantastic review! We're so glad to hear that you think our product is excellent. Your support means a lot to us, and we look forward to bringing more joy to you and your furry friends in the future! Warm wishes, Team Postman Pooch

Posted 3 months ago

“Great service, doggos loved the cake & pressies.”

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Posted 3 months ago

Hi Gill, Thank you so much for your wonderful review! We're delighted to hear that your doggos enjoyed the cake and pressies. It warms our hearts to know our efforts bring joy to your furry friends! Can’t wait to help you celebrate again in the future! Best wishes, Team Postman Pooch

Posted 3 months ago

“My dogs love the variety and taste of the natural treats. They arrive quickly and are carefully wrapped. They are great value for money.”

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Posted 3 months ago

Hi Mim, Thank you for your amazing review! We're thrilled to hear that your dogs are enjoying the variety and taste of our natural treats! It's great to know they arrived quickly and safely, and we always strive to provide great value for our customers. We look forward to serving you and your furry friends again soon! Warm wishes, Team Postman Pooch

Posted 3 months ago

“Next day delivery they literally mean next day!! Was so amazed - first business in a while that actually does as they say! My dogs LOVED their parcel thank you so much! Will 100% be ordering again!”

Postman Pooch 5 star review on 16th August 2025

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Posted 3 months ago

Hi there, Thank you for your amazing review! We're thrilled to hear that you had a fantastic experience with our next day delivery, and it’s wonderful to know your dogs loved their parcel! We’re looking forward to sending more happiness your way in the future! Warm wishes, Team Postman Pooch

Posted 3 months ago

“Brilliant service and products that my dogs enjoy.”

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Posted 3 months ago

Hi Susan, Thank you so much for your amazing review! We're thrilled to hear that you and your dogs are enjoying our products and service. Your kind words motivate us to keep delivering the best for our furry friends! We can’t wait to see you again soon! Warm wishes, Team Postman Pooch

Posted 3 months ago

“Really cute box of goodies. Unfortunately the biscuit was broken but im sure Muephy won't mind”

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Posted 3 months ago

Hi there, Thank you for your sweet review! We’re so glad you found the box of goodies cute, and we hope Murphy enjoys every bit of it—even the broken biscuit! Your feedback is always appreciated. Best wishes, Team Postman Pooch

Posted 3 months ago

“The birthday boxes (x2 boy/girl boxes) went down an absolute treat. Their human’s (actually owners) thought they were great to.They are still working their way through the treats and having lots of fun with the toys! The space hopper is a massive hit. Only downside the comments weren’t followed up. Kalli ended up with two birthday cards!! Even tho they were for two different Pups! Otherwise great 👍🏼 I will definitely use again.”

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Posted 3 months ago

Hi Sandra, Thank you so much for your wonderful review! We’re delighted to hear that the birthday boxes were such a hit with both the pups and their humans! It’s great to know they’re enjoying the treats and the space hopper is a favorite. We appreciate your feedback regarding the cards and will ensure to improve that aspect for the future. Can’t wait to see you again soon! Warm wishes, Team Postman Pooch

Posted 3 months ago

“Excellent service and quick delivery service”

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Posted 3 months ago

Hi Susan, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our service and experienced quick delivery. Your satisfaction is our top priority, and we can’t wait to serve you again! Warm wishes, Team Postman Pooch

Posted 3 months ago

“Thank you very quick delivery had a missing item but was sorted out very fast Thank you will order again”

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Posted 3 months ago

Hi Julia, Thank you for your lovely review! We're so glad to hear that your delivery was quick and that we were able to resolve the missing item for you swiftly. Your support means a lot to us, and we can’t wait to welcome you back for your next order! Warm wishes, Team Postman Pooch

Posted 3 months ago

“Absolutely beautiful stuffs for my little boy, it has arrived so fast and everything looks amazing, haven't revealed it to my little one as his first birthday is next week and we're throwing a birthday party next weekend but everything looks amazing and I'm so excited 😊 🤗”

Postman Pooch 5 star review on 9th August 2025

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Posted 3 months ago

Hi Zoltan, Thank you so much for your lovely review! We're absolutely thrilled to hear that everything arrived so quickly and that you're excited for your little one's special day. We can only imagine how wonderful the birthday party will be, and we're so happy to be a part of it! Wishing you and your boy a fantastic first birthday celebration filled with joy and laughter! Warm wishes, Team Postman Pooch

Posted 3 months ago

“I love the bacon adn chocolate flavoured chews. They last for ages although my dogs alwasy seem to have one in their mouth. I bought the "beef smalling sensory ball this time too but really couldn't cope with the smell. My dog loved it though and wanted me to play ball with him for 2 hours! In the end I found the smell so bad I had to dispose of it.”

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Posted 3 months ago

Hi Val, Thank you for your wonderful review! We're delighted to hear that your dogs are such big fans of the bacon and chocolate flavored chews—they really know how to keep those tails wagging! We appreciate your feedback on the beef smelling sensory ball; it's great to hear your dog had such a blast with it, even if the scent wasn’t your favorite. Thank you for sharing your experience with us, and we hope to see you and your pups back soon for more fun! Warm wishes, Team Postman Pooch

Posted 3 months ago

Postman Pooch is rated 4.8 based on 1,951 reviews