Pod Point Limited Reviews

Name: Pod Point Limited
Address: Discovery House, 28 – 42 Banner Street, London
Rating: 4.62

4.6 Rating 36,119 Reviews

90 %

of reviewers recommend Pod Point Limited

Company Reviews

Metrics

Info

4.6

Based on 36,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Pod Point Limited:

Pod Point is one of the leading providers of electric car charging. We provide reliable and easy to use chargers for homes and workplaces across the UK.

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Pod Point Limited 5 star review on 4th September 2024

Anonymous

Pod Point Limited 5 star review on 24th August 2024

Ray Freeman

1273

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From placing order to Installation was 3 weeks from start to finish.”

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Posted 5 years ago

“Contractors (EV Charging Solutions) were very helpful for the information during the time I was waiting for installation date.”

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Posted 5 years ago

“It works but am left a little disappointed by the quality and the charger is upside down on the wall and cant be changed.”

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Posted 5 years ago

“On the installation Alan was great explained everything, but the scheduling was a shambles.”

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Posted 5 years ago

“The booking was difficult and there was far too long, 6 months waiting for the installation. Also all the information was not available on booking and if we had been asked more sensible questions we could have provided much more information for the installation. The installed itself was excellent, care was taken with safety regarding other electrical installations and the job was neatly done”

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Posted 5 years ago

“My electrician was excellent but...the money gets taken and then you discover there is a lot of paperwork, made harder until you have the documents for the car and there is a lot of uplosding docs and photos on which you get little feedback. The scheduler sent the guy to the wrong place so needed another date. Glad its done.”

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Posted 5 years ago

“Fitter arrived on time and was very friendly”

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Posted 5 years ago

“The electrician that came to site was very helpful and did a great job.”

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Posted 5 years ago

“Very neat Installation and wiring neatly hidden. However, the neutral was not connected on one circuit on the fuse board and had to get electrician out to rectify. Not happy. Also didnt sweep up after the install, left dust and brick debris on the drive.”

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Posted 5 years ago

“The lad who did the installation was great, but he’s a contractor. Pod point were rubbish”

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Posted 5 years ago

“Took a long time to be scheduled for installation and the self survey app was painful to use as there is a low limit on the file size for the photos. The installation went well, with the unit fully explained by the fitter.”

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Posted 5 years ago

“Hard work, not straightforward and costly. Couldn’t do it on original day as had to put cable under path. Rescheduled and electrician disconnected sewerage pump to fit his bit into electricity box. We had to get out electrician to reconnect and tidy up box at an extra cost. The original photos of site we ignored. A survey visit prior to installation would have meant a much better experience.”

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Posted 5 years ago

“The installer was very knowledgeable and polite”

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Posted 5 years ago

“Engineer that came out was thorough, polite and professional. He answered all my questions and ensured I understood how to use my unit. The time it took between ordering and scheduling fit felt excessive, (over 4 weeks), which is why I can’t give five star rating.”

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Posted 5 years ago

“The electrician how came to fit the charger was brilliant but I was given the wrong information by by the main office people which resulted in me cutting a wider channel in my garage floor when I had already purchased the correct conduit and then had purchasing larger conduit which was not necessary and make the channel a lot wider than necessary”

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Posted 5 years ago

“Installation is looking good and works well”

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Posted 5 years ago

“Apart from the fact that the installation company lost my original booking and I had to wait a further week for it to be installed, the pod point unit is working perfectly, with no issues so far.”

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Posted 5 years ago

“Pretty painless. Perhaps bring a vacuum cleaner with you though?”

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Posted 5 years ago

“Took a long time to get booked in and had to chase but when I was booked it went as described. Biggest issue is the location of my pod doesn’t quite reach my car as I asked for it too. Moving it 10 inches or a slightly longer charge cable would have made it perfect.”

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Posted 5 years ago

“Disappointing that original appointment was cancelled on the day but then staff ( Alex-thank you) was very helpful in trying to reschedule quickly and couple of days later the fitter arrived on time and did the job neatly and efficiently”

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Posted 5 years ago

Pod Point Limited is rated 4.6 based on 36,119 reviews