Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.38

4.4 Rating 2,300 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

4.4

Based on 2,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m really happy with the 2 times I have ordered from here. Both times items turned up with no problems at all. The second time there was one item out of stock but Mathew had called to make sure I was given an alternative that was still suitable. Mathew always kept in touch and provided updates throughout the process. At first I was reluctant from buying here due to the amount of negative reviews I had read on trust pilot but after trying them I do not regret buying from here. Thank you guys and keep up the good work.”

Helpful Report

Posted 1 year ago

Dear Muhsin, Thank you for your fantastic 5-star review! We're delighted to hear that you had a positive experience on both of your orders with us. It’s great to know that Mathew was able to assist you effectively and keep you informed throughout the process. We understand how concerning negative reviews can be, and we truly appreciate your willingness to give us a try. Your feedback is incredibly valuable to us as we strive to improve and provide the best service possible. Thank you for your support, and we look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Very good experience. Would recommend them for fascia panels. Very good price and delivered to schedule. Materials were good quality.”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you so much for your fantastic 5-star review! We're delighted to hear that you had a very good experience with us and that you found our fascia panels to be of high quality at a great price. It’s wonderful to know that your order was delivered on schedule as well! We truly appreciate your recommendation and look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Used this company twice now and will keep using them,really reasonable prices and the free delivery is a bonus. Website is really easy to use and fast delivery.”

Helpful Report

Posted 1 year ago

Dear Gary, Thank you so much for your fantastic 5-star review! We're delighted to hear that you’ve chosen to use us multiple times and that you find our prices reasonable. It’s wonderful to know that our easy-to-use website and free delivery are appreciated by our valued customers like you! We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Returns are absolutely impossible and several weeks now after a completely incorrect order I am still stuck waiting! When it goes well things are fine but check deliveries before driver leaves and don’t expect any help when they mess up!”

Helpful Report

Posted 1 year ago

Dear Martin, Thank you for your review. I understand your frustration, and I sincerely apologize for the inconvenience caused by the issues with your orders. Following up on your concerns, my colleague emailed you on December 3, 2024, with the following updates regarding your refunds and next steps: Order 133186: You ordered 2 x AT125WO, and the total refund for this order amounts to (I will not display the refund amount) Order 134318: The refund for this order is ( I will not display the refund amount) We will ensure the missing running outlet is delivered, and the items requiring collection will be retrieved at the same time. This will be on Monday 9th December. Once the returned items are processed at the depot, a credit note will be issued, and our accounts team will promptly process your refund. If you have any further questions or require additional assistance, please don’t hesitate to reach out. Kind regards Kathleen Building Plastics Online

Posted 1 year ago

“Excellent service and speedy delivery 👍”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for your excellent 5-star review! We’re delighted to hear that you experienced our speedy delivery and great service. Your satisfaction is incredibly important to us, and your positive feedback truly motivates our team. We appreciate your support and can’t wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Super cheap way of covering up a bay window window sill. I cut off the lip on one side so that it only lips over at the front. Super easy to cut with a jigsaw though and looks great”

Helpful Report

Posted 1 year ago

Dear Kelly, Thank you for your fantastic 4-star review! We’re so glad to hear that you found our window sill to be a cost-effective solution for your bay window. It’s great to know that you found it easy to customize and that it looks great in your space. We appreciate your feedback and strive to continuously improve, so if there’s anything we can do to turn that 4 into a 5 next time, please let us know! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Excellent product and service! Ordered 5m window sill on the Sunday and was delivered Monday. So easy to cut to required sizes. Will definitely order from Building Plastics Online again.”

Helpful Report

Posted 1 year ago

Dear Andy, Thank you for your excellent 5-star review! We’re thrilled to hear that your window sill arrived promptly and that you found it easy to cut to your desired sizes. Your satisfaction is our main goal, and it’s wonderful to know we met your expectations. We truly appreciate your support and can’t wait to serve you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Ordered online arrived after weekend couldn’t ask for better.”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for your wonderful 5-star review! We're thrilled to hear that your order arrived promptly after the weekend. Your satisfaction is our top priority, and it’s great to know that we met your expectations. We appreciate your support and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Customer service was amazing, replying to any queries very efficiently. Delivery was smooth and swift. Delivery driver very helpful and polite. The whole experience, from placing an order to receiving it, was a breeze. Wish all companies were so professional and efficient. Thank you. Pleasure doing business with you.”

Helpful Report

Posted 1 year ago

Dear MG, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had a seamless experience with our customer service and delivery. Your kind words about our team and the delivery driver truly mean a lot to us. We strive to provide a professional and efficient service, and it’s wonderful to know we hit the mark for you! We greatly appreciate your feedback and look forward to doing business with you again soon! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Good price, fast delivery, I recommend”

Helpful Report

Posted 1 year ago

Dear Veaceslav, Thank you for your fantastic 5-star review! We're delighted to hear that you found our prices competitive and enjoyed fast delivery. Your recommendation means a lot to us, and we can’t wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Very friendly and the delivery driver was friendly aswell”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for your 5-star review! We're so pleased to hear that you found our team and delivery driver friendly. It’s our aim to create a welcoming experience at every step! We truly appreciate your kind words and look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Excellent service fast delivery great product. Thanks”

Helpful Report

Posted 1 year ago

Dear Micsyl, Thank you for your 5-star review! We're thrilled to hear that you had an excellent experience with our service and product. Your positive feedback inspires us to keep up the great work, and we look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Amazing company , very reliable”

Helpful Report

Posted 1 year ago

Dear Arron, Thank you for your 5-star review! We're thrilled to hear that you found us reliable. Your trust in our service means a lot, and we look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Very competitive price for skirting boards and I was kept updated as to progress of order. Delivery was free and within a few days of ordering. Excellent service. I would not hesitate to use Building Plastics Online Ltd again”

Helpful Report

Posted 1 year ago

Dear Mr K Mcintosh Thank you for your 5-star review! We're delighted to hear that you found our prices competitive and appreciated the timely updates throughout your order process. Your satisfaction is our priority, and we can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Order was delivered really quick!”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for your 5-star review! We're so pleased to hear that your order was delivered quickly. Your positive feedback encourages us to keep providing the best service possible, and we look forward to helping you again soon! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Great fast service, highly recommend”

Helpful Report

Posted 1 year ago

Dear Gail, Thank you so much for your 5-star review! We're delighted to hear that you had a great experience with our fast service. Your recommendation is greatly appreciated, and we can't wait to assist you again soon! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“I purchased the 5m 240mm bullnose window cill. It was a very competitive price and delivered within 48hrs. Highly recommended”

Helpful Report

Posted 1 year ago

Dear Raymond, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our price competitive and that your delivery was so prompt. Your recommendation means the world to us, and we look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“I would like to receive a date for when my order will arrive before I am requested to give a review.”

Helpful Report

Posted 1 year ago

Dear Eamonn Thank you for reaching out to us regarding your order. I sincerely apologize for the delay and any inconvenience this may have caused. Unfortunately, the delivery was delayed due to unforeseen circumstances with the driver calling in sick. I want to assure you that your order is now on its way and is scheduled to arrive later this afternoon, or at the very latest, tomorrow morning. We are closely monitoring the situation to ensure timely delivery and will follow up to confirm once it has been completed. We truly value your feedback and appreciate your patience and understanding. If there’s anything further I can assist you with, please don’t hesitate to let me know. Kind regards Kathleen

Posted 1 year ago

“Very responsive customer service, fast delivery, great prices and top quality products.”

Helpful Report

Posted 1 year ago

Dear Eduardo, Thank you for your outstanding 5-star review! We're thrilled to hear that you experienced responsive customer service, fast delivery, and found our prices to be great while enjoying top quality products. Your feedback truly motivates us, and we can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

“Pleased with order. It did exactly what we wanted. Delivery prompt and efficient. Would recommend.”

Helpful Report

Posted 1 year ago

Dear Wendy, Thank you for your fantastic 5-star review! We're so pleased to hear that your order met your expectations and that the delivery was prompt and efficient. Your recommendation means a lot to us, and we're looking forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.

Posted 1 year ago

Building Plastics Online Ltd is rated 4.4 based on 2,300 reviews