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Building Plastics Online Ltd Reviews

4.4 Rating 2,261 Reviews
85 %
of reviewers recommend Building Plastics Online Ltd
Company Reviews Product Reviews
9
 Metrics Info
4.4
Based on 2,261 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Building Plastics Online Ltd Reviews

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Neil Holroyd
Unverified Reviewer
“Order was processed quickly, spoke to their office to get a date who were helpful. Delivery people rang prior to delivery which arrived roughly when they said it would Will use them again”
Helpful Report
Dear Neil, Thank you for your outstanding 5-star review! We’re thrilled to know that your order was processed quickly and that our team was able to assist you effectively. It’s great to hear that the delivery went smoothly as well! Your kind words truly motivate us to keep providing excellent service. We can’t wait to welcome you back for your next order! Best regards, Kathleen Building Plastics Online Ltd.
Jonathan Edward Morris
Unverified Reviewer
“Good prices, efficient service and on time delivery”
Helpful Report
Dear Jonathan, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our prices good and appreciated our efficient service and timely delivery. Your feedback truly motivates our team to keep up the great work. We look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Rose
Unverified Reviewer
“Fast reliable service and items ordered were very good price”
Helpful Report
Dear Rose, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service fast and reliable, and that you were pleased with the prices of our items. Your feedback is incredibly encouraging to our team! We can't wait to assist you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
NS
Unverified Reviewer
“Great products at a fantastic price.”
Helpful Report
Dear NS, Thank you for your amazing 5-star review! We're so glad to hear that you enjoyed our products at such a fantastic price. Your satisfaction is our priority, and your feedback truly motivates us! We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Ann Strachan
Unverified Reviewer
“Second order received from this company. Cannot fault the service. Good quality products at a great price. Arrived very quickly & that was over a busy Christmas period”
Helpful Report
Dear Ann, Thank you for your wonderful 5-star review! We're delighted to hear that you had another great experience with our service and products. It truly means a lot to us to know that we could meet your expectations, especially during the busy Christmas period! We appreciate your support and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Mohammed Nahim
Unverified Reviewer
“Thank you 🙏”
Helpful Report
Dear Mohammed, Thank you for your 5-star review! We truly appreciate your kind words and are delighted to know that you had a positive experience with us. Your support means a lot to the team! We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Unverified Reviewer
“Best service I’ve had rapid and quality”
Helpful Report
Dear Customer, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you experienced rapid and quality service with us. Providing our customers with a seamless experience is always our top priority! Your feedback means the world to us, and we can't wait to assist you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Peter
Verified Reviewer
“Easy to find and order what's required, stock shown correctly on website, after sales service fantastic.”
Helpful Report
Dear Peter, Thank you for your amazing 5-star review! We're thrilled to hear that you found our website easy to navigate and that ordering was straightforward for you. It’s also fantastic to know that our after-sales service met your expectations! Your feedback is greatly valued, and we look forward to providing you with excellent service again soon! Best regards, Kathleen Building Plastics Online Ltd.
Mr Colin Batch
Verified Reviewer
“Very prompt and speedy service, in that received e-mail to say order was being processed, and then next working day - order was delivered. Would have great to have had a text or mail advising of delivery, but overall very good service”
Helpful Report
Dear Mr C Batch Thank you for your 3-star review! We're delighted to hear that you found our service prompt and efficient. We strive to keep our customers informed throughout the order process, and we apologize for not providing delivery notifications. Your feedback is valuable as we continuously work to enhance our service. We appreciate your understanding and look forward to having the opportunity to serve you again! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Unverified Reviewer
“Easy to shop and order online. Quick and effcient delivery.”
Helpful Report
Dear Customer, Thank you for your excellent 5-star review! We’re so pleased to hear that you found shopping and ordering online easy. It’s great to know that our delivery was quick and efficient as well! Your feedback is greatly appreciated, and we look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Unverified Reviewer
“Ordered 3 lengths of white facia boards plus facia end caps, unfortunately the boards where delivered fine, but I still wait for the end caps, apparently they where ordered from a different supplier this was clarified by a quick phone call by myself. I then relied an email stating That the delivery would happen same day 12/12/2024, once again this never happened. Another phone call Friday 13th (?) explained the situation and was told delivery would happen on Tuesday the 17/12/2024. Overall it would not stop me in using this company again just need to improve the communication.”
Helpful Report
Dear Customer, Thank you for your 2-star review and for bringing your concerns to our attention. We sincerely apologize for the inconvenience you've faced regarding your order and the communication issues. It’s disappointing to hear that we did not meet your expectations, especially in terms of keeping you informed about the delivery of your end caps. Your feedback is invaluable, and we’ll make sure to address these communication gaps to improve our service in the future. We appreciate your willingness to consider us for future projects despite this experience. If there is anything further we can do to assist you, please don’t hesitate to reach out. Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Unverified Reviewer
“Delivered on time, the driver went out of his way to, he could not have been more helpful”
Helpful Report
Dear Customer, Thank you for your terrific 5-star review! We’re delighted to hear that your delivery was on time and that our driver went above and beyond to assist you. It’s always great to know we have helpful team members making your experience pleasant. We truly appreciate your kind words, and we look forward to serving you again! Best regards, Kathleen Building Plastics Online Ltd.
ELLIS
Verified Reviewer
“Very pleased with my order, great quality, delivery its very quick so a big thank you and 100% will recommend and use them myself again.”
Helpful Report
Dear Ellis, Thank you for your fantastic 5-star review! We're delighted to hear that you are very pleased with your order and that you found the quality to be great. It’s also wonderful to know that you appreciated our quick delivery service! Your recommendation means the world to us, and we can't wait to assist you again in the future. Best regards, Kathleen Building Plastics Online Ltd.
Ian Edgecumbe
Unverified Reviewer
“Such an easy side to order from, salesperson, very polite and delivery very quick”
Helpful Report
Dear Ian, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our website easy to navigate and that you received polite assistance from our salesperson. It’s also great to know that the delivery was quick! Your kind words motivate us to keep providing excellent service, and we can't wait to help you again in the future. Best regards, Kathleen Building Plastics Online Ltd.
Val Bird
Unverified Reviewer
“Great service,products and delivery.”
Helpful Report
Dear Val, Thank you for your great 4-star review! We're pleased to hear that you were happy with our service, products, and delivery. Your feedback is immensely valuable to us as we strive to provide the best experience possible. We look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Steve
Verified Reviewer
“Offered the best price I could find online. Order was placed and received confirmation email. This was followed by emails confirming order processed and then despatched. Received a delivery date and goods were delivered by manufacturers own driver on the date given. The driver was very helpful and assisted me in carefully storing goods in the garage. Overall an excellent experience from start to finish. Would highly recommend,”
Helpful Report
Dear Steve, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our prices to be the best online and appreciated the timely communication throughout your order process. It’s wonderful to know that our driver made the delivery experience smooth and helpful! Your recommendation means a great deal to us, and we look forward to assisting you again in the future. Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Verified Reviewer
“I needed covers for really old tiled windowsills. The price was good with the bonus of free delivery. I’m delighted with the result.”
Helpful Report
Dear Reviewer, Thank you for your 5-star review! We're delighted to hear that you found the covers for your old tiled windowsills at a great price, and that the free delivery was a bonus. It's wonderful to know you're pleased with the result! We truly appreciate your feedback and support, and we look forward to serving you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Verified Reviewer
“Great pricing on Eurocell upvc products. Very quick and efficient delivery service I would definitely recommend and will be using again.”
Helpful Report
Dear Customer, Thank you for your fantastic 5-star review! We're delighted to hear that you found our pricing on Eurocell uPVC products to be great and that our delivery service met your expectations for speed and efficiency. Your recommendation is greatly appreciated, and we look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Anonymous
Unverified Reviewer
“waited for delivery date and time email but none received. Product delivered within the 1 - 3 day window :) Just would have been nice for my wife to not have to handball the 5M long lengths on her own in to the garage :( I have yet to check the product for any damage.”
Helpful Report
Dear Reviewer, Thank you for your 4-star review! We're glad to hear that your product was delivered within the promised timeframe. We apologize for the lack of a delivery date and time email, and we appreciate your patience. We also understand that handling long lengths can be quite a challenge, so we truly appreciate your wife's efforts. We hope the product meets your expectations and look forward to your feedback on any potential damage. Thank you for choosing us, and we hope to serve you again in the future! Best regards, Kathleen Building Plastics Online Ltd.
Stephen Cornish
Unverified Reviewer
“Absolutely brilliant service delivered on time great firm”
Helpful Report
Dear Stephen, Thank you for the 5-star review! We're thrilled to hear that you received absolutely brilliant service and that your order was delivered on time. It's wonderful to know that you had a great experience with us! We truly appreciate your support and look forward to serving you again soon! Best regards, Kathleen Building Plastics Online Ltd.
Building Plastics Online Ltd is rated 4.4 based on 2,261 reviews
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