Building Plastics Online Ltd Reviews

Name: Building Plastics Online Ltd
Address: Unit 33 Broomhouse Ind Est, Wood View, Doncaster, United Kingdom
Rating: 4.39

4.4 Rating 2,282 Reviews

84 %

of reviewers recommend Building Plastics Online Ltd

4.4

Based on 2,282 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Building Plastics Online Ltd 5 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communication terrible, delivery over 3 weeks (I will cut some slack due to shutdown) but when it did arrive it was the wrong size of sheets and the wrong thickness, the paperwork didn't match the delivery or my order the only thing that they got right was they managed to count to 3 and got the right number of sheets. Still waiting for an answer to my online communications and email regarding sorting this mess out....I could be a while. I would recommend anyone thinking of using this company go elsewhere.”

Helpful Report

“My items were ordered end of May .I still have no date or any apologies or when I am likely to get the items .I have been waiting now for three weeks. I cannot get hold of anybody by phone and you seem to ignore my e mails to you No I would not recommend you”

Helpful Report

“Placed order on the 19th of may had a email to say it would be delivered on the 10th of june still haven't received it I have sent them 3 emails to different email addresses and tried calling them and have still had no response”

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“18th May - Order 30479 placed. 4th June - Enquired about delivery and told next day being 5th. I asked to add to order and that was no problem and could be delivered 5th too 5th June - no delivery 8th June - told shortage and delivery now 12th June 12th June only original part of order delivered - depot never received line for additional items I have phoned, no-one ever answers let alone answer my message; I have emailed with no response; I have messaged online and again no response. This despite them claiming to be working over the weekend to clear backlogs. 15 June - I have left a voice message to cancel the balance of the order and claim a refund Their website is good; prices are good; service is non-existent”

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“Excellent my order arrived quicker than I realised.”

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“Fantastic service ordered 1st June delivered 9th June even under all the circumstances we are in at the moment received loads of emails to keep me posted and upto speed with my order in my opinion no more could have been done great service and will be recommending to all that needs this material”

Helpful Report

“I haven't yet received my order, however I wanted to write a review now and stipulate how brilliant Building Plastics Online service actually is. Albeit, I have not spoken with them over the phone, they have remained in constant contact with me (every other day via email) keeping me up to date with what is happening with my order and their plans to speed things up. I.e. closing phone lines and having weekend workers to be more efficient. They aren't obliged to keep us in the loop until the order had been dispatched, yet they have continuously. As a complaint handler for insurance, I understand the difficulty with these particular processes. Building Plastics have been fantastic. *****”

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“Excellent well worth using this company, delivered my order without any fuss. The delivery driver was very cautious & helpful.”

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“Thank you for keeping me informed thank you for all your help sandra”

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“Superb service and price. Will definitely be using again thanks”

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“Great find on tge web. Fantastic quality and price. Thanks”

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“The product is excellent - great communication with Building Plastics - delivery was very prompt - very impressed”

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“Great prices, great product, will definitely use again”

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“great service, great prices. very pleased thank you.”

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“Very easy to find what I wanted on website. Dispite the covid 19 lockdown I was kept well informed of progress of my order. Thank you”

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“very good company and products with nice easy web site to use”

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“Excellent service kept well informed about delivery and a reasonable price”

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“Never heard of this company before,decided to buy plastic trim and skirting well ,price☑️ Service☑️ Delivery☑️ What more do you want well done bpo”

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“Best price by far , free delivery over £20 , some places wanted more than this for delivery, slight delay due to covid 19 , but fantastic communication to keep me constantly updated , would highly recommend, oh and the product was top notch too , will be using again”

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“Amazing quality skirting board that would have cost 3 times the price from leading name store, with fantastic fast delivery! 100% will use again in the future. Thank you”

Helpful Report

Building Plastics Online Ltd is rated 4.4 based on 2,282 reviews