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Building Plastics Online Ltd Reviews

4.4 Rating 2,156 Reviews
84 %
of reviewers recommend Building Plastics Online Ltd
Company Reviews Metrics Info
4.4
Based on 2,156 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Building Plastics Online Ltd Reviews

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Alan
Verified Buyer
“Good product. Small problem with delivery date by resolved quickly.”
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John
Verified Buyer
“Brilliant product, great service from start to finish. Prompt response to any queries and kept me up to date with my order throughout the process. Would use again. 5 stars.”
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Jacqui
Verified Buyer
“The skirting board is amazing can’t believe how good it is will use again”
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Richard
Verified Buyer
“I had a damaged drainage pipe, contacted their online chat, they said they’d send a replacement out. Contacted them again but with no reply that time. Replacement never turned up. Customer service was terrible, will never order from them again.”
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Janet
Verified Buyer
“Placed order and delivered within a few days ordering well impressed”
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Stuart
Verified Buyer
“Great products and communication on placing order. The delivery driver was extremely polite and helpful.”
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Hi Stuart, Great feedback and thank you for your review. Regards, BPOltd
Chris
Verified Buyer
“Great quality, fast delivery”
Helpful Report
Hi Chris, Thank you for your valued feed back. Regards, BPOltd
M McElroy
Verified Reviewer
“Ordered product and paid. Order cancelled by seller without any reason given. Presumably their free delivery offer is misrepresented.”
Building Plastics Online Ltd 1 star review on 14th February 2020 Building Plastics Online Ltd 1 star review on 14th February 2020
Helpful Report
Hello Mr McElroy, Thank you for your review. We have cancelled your order due to us not being able to deliver the products you had ordered to your location (NI). We do clearly state this on the deliveries page on our website which details senarios for lead times on different products and postal areas, which we have attached a screenshot of this for your reference, it is nothing to do with the free delivery offer. As soon as we realised that we couldn't deliver your order, we took action and refunded you instantly via the method you paid us and we have also emailed you your receipt for the refund which details why we refunded you as soon as we could (snippet also attached). In light of this information we feel your feedback is a little harsh. Kind Regards, Building Plastics Online Ltd.
Shirley Kurek
Verified Reviewer
“Items arrived in good time as per web info. Skirting is just as described. Easy to install. Thank you.”
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Mark
Unverified Reviewer
“Ordered 2 items, which came within a week but unfortunately it was delivered to the wrong address, lucky the persons at the address had the decency to deliver it to the correct address.....Instructions had not been followed as I requested items to be put in the porch, items found in the garden (So I was told)”
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Gaida Krauze
Verified Reviewer
“Very happy with delivery.”
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Bob
Verified Reviewer
“Ordered my item , which was quite easy and straightforward. A few days later , as per my emails, it was delivered ! Fab!”
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Heather
Unverified Reviewer
“Great service with free delivery. Will definitely recommend to friends and family.”
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Raj Popat
Verified Reviewer
“The quality of goods purchased and the service is outstanding. Excellent value for money”
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HENRY
Verified Reviewer
“Quality products at very competitive prices and very good next day delivery, you can't get better”
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David
Verified Reviewer
“Good prices, excellent quality, good communication, fast delivery. Buy with confidence”
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Thomas
Verified Reviewer
“Excellent quality items at a very reasonable price, delivered on time.”
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Andrew
Verified Buyer
“Great prices Great service But you need to get web site to work over ipad phone and computer as some items dont come upon phone app”
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Robert
Verified Buyer
“First delivery aborted due to damage by fork lift truck at local storage depot-second delivery ok. Good quality material very satisfied.”
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Anonymous
Verified Buyer
“Great price, quick delivery, and most importantly a very good product.”
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Building Plastics Online Ltd is rated 4.4 based on 2,156 reviews
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