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Building Plastics Online Ltd Reviews

4.4 Rating 2,156 Reviews
84 %
of reviewers recommend Building Plastics Online Ltd
Company Reviews Metrics Info
4.4
Based on 2,156 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Building Plastics Online Ltd Reviews

About Building Plastics Online Ltd:

Building Plastics Online Ltd are a nationwide distributer of plastic building products. These products include Fascia, Soffit, Guttering, Cladding, Polycarbonate Roofing and much more. Our products are distributed form over 200 depots throughout the UK, with local collection available. Building Plastics Online ltd operate our head office in Rotherham.

Visit Website

Phone:

0333 121 4800

Email:

customerservices@bpoltd.co.uk

Location:

Unit 33 Broomhouse Ind Est,
Wood View,
Doncaster
United Kingdom
DN12 1EQ

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Jamie
Verified Buyer
“Great to deal with, highly recommended..”
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John
Verified Buyer
“Pleased with product not impressed with delivery service”
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Heather
Verified Buyer
“Great service. Will definitely recommend to friends”
Helpful Report
Julie
Verified Buyer
“Fantastic service, arrived when they were supposed to, good quality product. Has completely transformed my room window sills.”
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Lee
Verified Buyer
“Fantastic. Definitely recommend”
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Keith
Verified Buyer
“Really good service, value for money and free delivery.”
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KAT
Verified Buyer
“Quick delivery, kept up date with order. Phone call to ensure I was in to accept delivery & approx time given. Great price. Overall highly recommended. Only concern - sill was only half covered in protective plastic so there were a couple of scratches & marks on it.”
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David
Verified Buyer
“Excellent price, delivered on time and order was correct so no complaints from me. Will definitely use again. Cheers.”
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ROBERT
Verified Buyer
“Ordering was easy, delivery very efficient, and materials were well protected for transit, I was very pleased with purchases and would use Building plastics again. Job is now completed and very happy. Thanks Bob.”
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Bernard
Verified Buyer
“Very satisfied with their price and service. Excellent customer services, very patient with all my queries and order changes.”
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Will
Verified Buyer
“Nobody answers the phone. You place your order, the monies taken and that’s where the service ends. Twice on the telephone for 15 minutes, no answer.. several emails, no reply, until making threats to talk to the fraud bodies. Promised a delivery and then cancelled it. Took three weeks for delivery. Cheaper, yes, but was it worth it, NO.”
Helpful Report
Hi Will, Thank you for your review. However I feel I need to put something on the record. Your order was not 3 weeks to deliver, your item was delivered within the time frame stated as up to 10 working days due to the item. Yes of course we take the money as you put your details in and do it yourself and as of now you still have your money tied up in Paypal and you have the goods despite numerous messages from us asking you to remove the case from Paypal. I can also state Will that you have asked that you keep the £300 you paid through Paypal and also you would like to keep the product you have had delivered by us which I think you must understand is totally obscene. According to our call logs your number tried getting in touch out of hours and as I believe when you did this you also sent an email which was replied to immediately out of hours by the MD. This was also acted on the next day during working hours and your goods were delivered when we said they would be from the start. I hope we have set things straight and thank you again for you review. Regards, BPO Ltd
Pete
Verified Buyer
“Very good product excellent service”
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Lesley Klompenhouwer
Verified Buyer
“Goods never arrived, money being refunded by PayPal Never answered there phone . Will not buy from them again”
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William
Verified Buyer
“Excellent quality competitive prices and arrived on time”
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Anonymous
Verified Buyer
“Was helpful, there was a problem with ordering system, but kept us informed, any part of order mistake was put right very quickly.”
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TIM
Verified Buyer
“Poor communication and poor delivery, but good product and value”
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David
Verified Buyer
“Excellent service and product, highly recommended.”
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David
Verified Buyer
“Items well packaged fast delivery, great service”
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Michelle
Verified Buyer
“easy transaction, product was brilliant. Only thing to let them down was delivery date but wasn’t an issue with date being changed. Have recommended them to my parents and they have used and delivery was fine. I would use this company again.”
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Graham
Verified Buyer
“the products arrived as described and in a timely manner.”
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Building Plastics Online Ltd is rated 4.4 based on 2,156 reviews
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