“As always straightforward safe parking does what it says on the tin and a brilliant price if booked well in advance. Can’t be beaten by any competitors. 👍🏻😁”
“Would not recommend, our car got hit by another car, 1000’s pounds worth of damage , bus driver said there lots of cctv but security says no cctv so they can’t do anything , DO NOT PARK HERE. Yes it’s cheap but in the long run will cost you thousands , got photos of car”
Thank you for your review. If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“Would have been a 5 star review has it not been for the fact when we put our card in the machine we were told we were due to make a payment of £250. This panicked us and we had to use the assistance button on the machine and explain we had booked and paid online. Member of staff was very helpful and quickly cleared us as having paid upfront opened gate to allow us to leave. Aside from that blip (which was stressful) we found the parking very easy and stress free.”
“Unfortunately my flight was cancelled by Ryanair. I had to travel all the following day to get to Venice for a flight home so that I could attend hospital appointments because I have terminal cancer. I couldn't get in touch with you. When I collected the car 22 hours late I was horrified to be charged an further £200. This is outrageous.”
Thank you for your review. If you haven't already, please reach out to us using our contact form and we will be able to look into this for you: https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“Great value parking with friendly staff, however, if your flight is delayed through no fault of your own, you will be charged £45 for a day.
I am sure it will be in the terms and conditions but it is not realistic when you consider it cost less than £5 per day when we booked furthermore, the airline does not refund additional parking costs.
An expensive lesson learned, and proves cheapest isn’t always best, and will now re-consider using them again.”
Thank you for your review.
If you have overstayed your booking you will be subject to pay the non pre booked rate upon exiting the car park. I would encourage you to contact the airline to seek reimbursement.
Kind regards,
Customer Support Team
