“Paid in advance at a good price online, got charged again upon exit (£140 for 5 days) despite not exceeding the booked time at all. Quite large puddles through the car park when rainy so not ideal for lugging big suitcases through”
“My car has been damaged while left in the car park for the week. There is a scratch on the drivers side wing and back passenger door which the culprit must have known they had done which I suspect was deliberate.”
“We used this service at Edinburgh Airport for a weeks trip to Corfu. Everything was straightforward and as advertised. The staff we met were helpful and courteous. Will use again and would recommend. Great location right next to terminal building.”
“2nd time I’ve booked and been charged over the odds £165 on departure. No one answered the phone and they take a week or so to reply to emails. Got a refund the first time, awaiting response for this time. Like we have money lying around for their muck ups”
“We didn't stay and were unable to cancel since the web page for doing this failed to recognise our order number. It took several e-mails and complaints and FOUR working days to get any response and a refund of our booking cost. The order code uses a font which does not distinguish between cap i, lower case L and number one - but none of these worked. If I had needed to amend the times at short notice it would have been imossible and the flight missed. UTTERLY INCOMPETENT”
“Good service up until our return when it took 30 minutes for the bus to return to the airport, no excuses offered for the delay and why no number to call someone to send another bus as when we returned one was sitting with driver in it with the lights out ?”
“Simply Perfect. I can’t believe that I haven’t used this parking before. Drove up to the booth. Very helpful and friendly staff showed us where to park. Took our luggage and car key to the reception where another helpful staff scanned our barcode and popped our key into a box and then a minute walk to the terminal. Job Done. Return was just as simple. Scanned the receipt I was given and a little box opened and our key popped out with the bay number where our car was parked. 1 minute walk. Job Done. Will always use this parking in future. Very impressed with very friendly staff.”
