“Car recognition was excellent and was lucky to find a space near bus stop only slight downside was we arrived in the early hours of the morning and although exit directions were on the road would have been more helpful if they were at eye level or a map in email with exit and bus stop details. Will definitely use again”
“Service was exactly what I expected, excellent price for the 2 weeks, shuttle bus was quick and I was lucky to park next to bus stop, so no long walk. Will definitely use again.”
“Very good communication post purchase, very easy to park and make way to airport, very simple on return to collect car and exit car park. Overall, very impressed.”
“Last minute booking so was very expensive for three days parking, but the parking (and fast track security) process was easy and free from hassle. I would consider using the multi storey again if the price was right.”
“Even though a longer drive to park, a shorter, excellent, stress free journey to and from the departure area. As the park is huge, I always find taking a photo helps for returning to car”
“Despite a small hiccup on leaving the car park due to a faulty ticket not being accepted by the machine I was on my way within a couple of minutes thanks to the very helpful car park attended who I spoke to via the intercom first class service”
“I’ve always used Plane Parking when flying from Edinburgh, but the parking area is now much further out , right on the airport perimeter, although still served by regular shuttle buses.
I would only use it again if flying during daylight hours. The parking area feels too isolated to use in darkness.
I was disappointed to discover that the cost of 4 days parking in June that I paid was only £10 less than a family member paid to park in the multi storey. Will check price more carefully in future!”
Thank you for your review. Our pricing is dynamic and can change due to multiple factors however it is always cheaper by pre-booking compared to our non-booked rates.
Kind regards,
Customer Support Team
“We arrived back at Edinburgh airport. There was a huge queue in the rain for the shuttle bus which didnt arrive for 25 minutes. My understanding was that Plane Parking knew all the flight numbers and should know if there are lots of people waiting. This experience makes it unlikely I would use this service again.”
Thank you for your review. Our shuttle bus does usually run every 12 minutes 24 hours per day however delays can occur if there are issues during it's journey between the car park and bus stop.
Kind regards,
Customer Support Team
“easy to book no issues on arrival ..10mins car was parked up and i was in airport .....arrived home 1am flight no issues bus waiting to take me back to car within ten mins i was on my final journey home very good service all round ..will definately use again ....”
“Easy to find, well laid out car park , didn’t have to wait long for the bus at either end, and drop off close to the airport.
Will be using again for sure.”
“The machine did not recognise my car registration , on entering which meant on leaving I was asked to pay a further £332 to exit.The gentleman I spoke to at the control office was very helpful and we were only delayed 5 mins.”
Thank you for your review. It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. This doesn't happen often but when it does, I understand the frustration that it causes. I'm glad you managed to get it sorted at the time.
Kind regards,
Customer Support Team
“This was the first time I have used plane parking new site what was so easy to use transfer bus was quick to transfer to airport they have their own stand and on return was well signed at airport will use again well done Plane Parking”
“From start to beging,quick and easy, friendlyvand helpful staff.
I have never experienced a service as good, quick and efficient with the low price charge especially across the road from a major airport”
