“Hey all good except on exiting the car park I was asked to pay a further £100 after paying for my parking in advance.
However guy at the end of the intercom sorted it out .”
“Easy to access. Plenty of spaces. Regular shuttle bus. Close to main terminal. Easy night time pick up. Excellent and would definitely use in the future.”
“Entry was seamless, leaving was not. Machine asked for £160 although I had paid online. We did get to the car park 35 minutes early, no traffic at 2.39am. we were leaving 35 minutes before scheduled time. Your terms allow for 2 hour flexible times flights and traffic don't go to plan. You need to make sure the machines know this. There was NO bus service although your website says they are every 10 minutes. Not everyone can walk. Either to or from terminal arrival or departure.”
Thank you for your review. The shuttle bus for Plane Parking does operate 24 hours per day on average every 10-12 minutes.
Kind regards,
Customer Support Team
“Great service. Actually went to the wrong car park at first and staff were very friendly in directing me to where I should be.
Once at fast park, the process was extremely quick and easy. Staff again were super helpful, and so friendly to my two little children, letting them drop the keys into the box.
Pick up again was very quick and easy. Required staff help again as couldn’t find my car (reading the ticket wrong!) and once again were really friendly and helpful.
Will definitely use again! Very positive experience.”
Hi there,
If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“Very quick and easy process,staff all very friendly and helpful, and pick-up was as expected and car not too far from terminal.Will use again for next short trip :) Only downside was I was somehow charged another £6 upon exiting carpark”
“The price i paid excellent value for money easy to find but don't understand why you need a ticket to exit when the barrier reads your number plate on entry.”
“We were away for a week, the experience was brilliant, everything good with the car, price ways was fair and the busses connections with the airport were really good! We'll go back again next time.”
