“The October holidays witnessed a surge in demand to travel from Edinburgh. The car park was packed to capacity and the single bus which was on in the early hours before the 6.00 am exodus proved insufficient. The bus was full after the 1st stop and drove past the second. Result a long wait as the crowds poured down to the 1st stop. Lesson to be learned put on an extra bus at peak times especially when passengers are being milked for parking fees.”
“All went perfectly until presenting my ticket on leaving when machine would not open gate and as it expected payment of £190.00. I had already paid in advance. To be fair the situation was quickly sorted out by the person who answered the call button.”
“Found the car park no problem. Found a space no problem. Waited no more than 5/6 minutes for a bus which dropped us off with a couple of minutes walk to the top of the terminal
On way back it was a 5 minute wait. On exit the ticket reader said I owed £100 although we had pre paid. Pressed the intercom button and the gent took some details, checked my booking and sorted it quickly”
“Another booking, another straight forward experience. Entry no problem, parked up and on the bus within a few minutes, easy & quick drop off at the terminal. Very similar experience on our return. Always use Plane Parking @ Edinburgh”
“I was left alone by my owners who were on holiday in greece for two weeks.
Little did they know that I partied with the other vans. They were so stupid they didnt even realise I parked back in the wrong place! They did wake me up at 2am which I could have done without.
Great venue , easy to find and my owners were happy that the bus pickups were regular and stopped closer to the terminal than other operators.”
“As we always booked with fast park I don't think we will be booking again,
When it takes almost 2hours to retrieve your car from 2.15 am to 4 am having just arrived off a 4& a half hour flight a disgrace.”
Thank you for your review,
If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
