“Booked for a week price was was excellent the car park is the furthest away however that didn’t matter as bus turned up a couple of minutes after we parked takes 5 mins to the drop off point which is right next to the airport and when we arrived back the to be collected the bus was arriving at the picked up point. Couldn’t ask for anymorex”
“I have used this car park twice for two car family holiday and would rate it 5 it it were not for the fact that one of the cars each time were blocked from exit and said we owed 250 pounds when you press the button to speak to someone you can't hear them”
Thank you for your review.
It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. This doesn't happen often but when it does, I understand the frustration that it causes however I'm glad you managed to get it sorted at the time.
Kind regards,
Customer Support Team
“Found your service and site was excellent.
Arrival was simple and easy to use and bus shuttle to airport quick. On return was the same in reverse. The staff on email and site gave first class service at every point.”
“Safe and secure parking, friendly and helpful driver. Only waited 2 minutes for shuttle bus, 5 minutes drive from edinburgh airport. Best value for money.”
“Our flight got delayed by 3.5hrs so I didn’t know what would happen when I picked my car up.
Once we got to the car the machine said we had to pay £350 😳 but we pushed the help button and told the person on the other end he let us through. Amazing! Well chuffed ☺️”
