“Drove in. Booking came up. Told where to park. 1 minute walk. Drop keys off. 1 minute walk to terminal. Return. 1 minute walk to the key collection. Got keys. 1 minute walk to car. Brilliant. Special mention to the staff there on arrival to help you out they were friendly helpful and helped make the experience easy.”
Thank you for your review. It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. This doesn't happen often but when it does, I understand the frustration that it causes.
Kind regards,
Customer Support Team
“Plane parking was great to use, you just drove up to the barrier collected you ticket, parked your car in a space and walked into the terminal which took less than 10 minutes. On return you drive to the barrier inserted your ticket and drove out. I will certainly be using them the next time I fly from Edinburgh”
“Easy to book and find the car park with a short walk to the airport. However, our flight was cancelled for 2 days and you are unable to extend your stay which made booking for the extra two days one very difficult to find availability in the same car park and two it was more expensive as it was last minute booking”
“A very convenient and easy way to park your vehicle when going for a holiday abroad and the price is affordable. I am very happy overall including the transfers from and to the airport.”
“The parking process was trouble free but more importantly the transfer driver was helpful and a pleasure to speak to. He provided a great welcome after a day full of travel tension.”
“Little hiccup when we came up. My ticket didn't work and I couldn't get anybody through intercom. Solved eventually. Apart from that the rest was super smooth. I'll come back there again for sure”
“Fantastic customer service, quick replies and reliable, when our flight was cancelled due to ACT in UK our parking has been extended without any extra cost,
Highly Recommended thank you”
“To whom this may concern my stay in the carpark I have had to extend it for another week as I have been left in Spain with all the delays happening but I do think you are a good car park that's why I aways use you regards Kevin mcneish.”
