Name: Plane Parking
Rating: 4.44

“Parking is easy and convenient, nice to get picked up within the parking area by bus, only downfall was when trying to leave the system wouldn't let you out due to a malfunction, otherwise no complaints, will certainly use them again.”

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Posted 1 month ago

“Despite booking and paying upfront the ticket showed £190 to pay when i was leaving. I called for assistance and the person on the other side was impolite. They first could not find the booking and ince they did they just hanged up with out saying anything. I’ll be avoiding this long stay parking in the future.”

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Posted 1 month ago

Thank you for your review. It sounds like the ANPR system didn't correctly read your vehicle registration when entering which has resulted in you being presented with an incorrect charge when exiting. I am glad you managed to speak to someone at the time to get the issue resolved and I apologise for any inconvenience caused. Kind regards, Customer Support Team

Posted 1 month ago

“The signs were poorly marked. I have parked at the wrong space. This resulted in paying 55 pounds extra on the day of collecting the car. The roads to the car park were dangerous to drive with so many potholes and difficult to drive.”

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Posted 1 month ago

Thank you for your review. If you haven't already, please reach out to us using our contact form and we will be able to look into this for you: https://support.edinburghairport.com/hc/en-gb/requests/new Kind regards, Customer Support Team

Posted 1 month ago

“Flight was delayed and trued to charge me £150 EXTRA”

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Posted 1 month ago

Thank you for your review. If you have overstayed your car parking booking you will be subject to pay the non pre booked rate for your overstay. Kind regards, Customer Support Team

Posted 1 month ago

“The parking lot is a bit away from the terminal, not within quick walking distance. It is really well signposted as you approach the airport. No problem getting in, all pre booked and reasonable cost. I parked up and saw a bus waiting. Immediately got on and like 3 mins to terminal. Same coming back, bus waiting at drop off. Happy to recommend.”

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Posted 1 month ago

“Fast Park is a great service.”

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Posted 1 month ago

“Excellent and convenient route into the Airport. Not quite so easy on returrning home - the fast track works but getting back to level 2 parking can be tricky!!”

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Posted 1 month ago

“Prebooked stay but car not recognised and no ticket issued, had to speak to operator to get ticket issued. On departure ticket not recognised again had to contact operator. A bit disappointing but operator resolved issue promptly and good price, overall happy.”

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Posted 1 month ago

“Everything was nice and smooth for both journeys, only issue was my parking ticket said I was due £150 on exit but using the intercom to contact the help centre it was answered within 30s and all resolved very quickly so no harm done. Would definitely use agin.”

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Posted 1 month ago

“First time user of this carpark. So quick and easy. Only down side for me was the exit when we picked up our car. Admittedly it was late and it was raining but we couldnt find any signs for the exit. I'm sure they are there, but we had to drive in circles to find the exit.”

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Posted 1 month ago

“Had a booking which didnt get recognised when I checked in or out. However when you speak to the help desk, they sort it our. Great parking space when you travel for a short period”

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Posted 1 month ago

“Excellent facility , served our purpose perfectly Only slight criticism is it is slightly difficult to find . Could do with better signage from the back entrance . Thank you and will use again .”

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Posted 1 month ago

“Excellent as always”

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Posted 1 month ago

“Amazing drivers, super helpful with luggage. Parking close to airport and not long to wait for pickup. Great price and will definitely use again.”

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Posted 1 month ago

“No hassle parking and quick pick up from airport couldn't ask for anything more”

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Posted 1 month ago

“Best place to park, best price and so quick and easy”

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Posted 1 month ago

“1st time using this service. Simple enough to leave the car. Not sure why the car had done 4 miles since we left it or why there was mud on the floor mat on the passenger side. Draw your own conclusions.”

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Posted 1 month ago

Thank you for your review. When using our FastPark service the vehicle is driven to an off-site secure parking location which is located approximately 2 miles away from the FastPark reception area. Kind regards, Customer Support Team

Posted 1 month ago

“Quite a long wait for a bus in the car park- we didn’t time it but we were all getting anxious about how long it took. The bus was very small- only 3 of the waiting families could get on board. 3 other families had to wait for the next bus. All ran smoothly on the return journey.”

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Posted 1 month ago

Thank you for your review. If you haven't already, please reach out to us using our contact form and we will be able to look into this for you: https://support.edinburghairport.com/hc/en-gb/requests/new Kind regards, Customer Support Team

Posted 1 month ago

“Good parking well signposted and easy to find !Would use again.”

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Posted 1 month ago

“Great service 👏”

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Posted 1 month ago

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