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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,702 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
Company Reviews Product Reviews
11,742
 Insights Metrics Info
4.8
Based on 6,702 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Keith Augur
Verified Buyer
“A refreshing surprise to find a good supplier of meat with excellent flavour, shame about the delivery by DPD.”
Helpful Report
Posted 2 years ago
Carol Donaldson
Verified Buyer
“Have been ordering from Pipers Farm for quite some time now. The main reasons we order from them are: 1. All Proper Free Range 2. Non Halal slaughtered 3. High animal welfare standards 4. Always very good quality 5. Excellent customer service I always recommend”
Helpful Report
Posted 2 years ago
Chandri Smith
Verified Buyer
“Love the products for sale from Pipers Farm - there is always something to get the tastebuds going ! Always look forward to getting points for items bought them you can save on delivery costs , allowing people to buy more of the lovely goods Love the quality of the chicken products , thighs with bone in ( scrumptious in curries ), whole chickens make great roasts with all the trimmings. The meat doesn't compare with anything I've gotten from the supermarkets ( even Waitrose !). Chicken drumsticks make great deep fried drumsticks and don't start me on the lovely Nashville style chicken sausages. Can you tell I love their chicken goodies ?!!! Only recently started on their fish products but am finding the quality very good as well. The monkfish and red mullet fillets are exceptional. Thanks Pipers Farm for delivering to us in Surrey !”
Helpful Report
Posted 2 years ago
Jane Chapman
Verified Buyer
“Can’t fault anything. Excellent quality food, good butchering, well packaged, good delivery service, excellent customer service.”
Helpful Report
Posted 2 years ago
Orlando Murrin
Verified Buyer
“OUtstanding quality, top service. Truly could not be bettered.”
Helpful Report
Posted 2 years ago
Neil Mackinnon
Verified Buyer
“The very best chicken I can remember tasting. And I don't just mean the whole chickens but all the cuts as well. I have also bought bread, Yoghurt, butter and honey (as a gift for my elderly mother who said it reminded her of her childhood) all of which were great and I will be buying again. I also absolutely love Bini's curries. They're the perfect size for lunch. Overall I cannot recommend this enough.”
Helpful Report
Posted 2 years ago
Claire Bastard-Pellew
Verified Buyer
“I like buying from Pipers Farm for the following reasons: The quality and choice is excellent. I believe that supporting farmers and local food producers is important, both for reasons of sustainability and for welfare and buying from Pipers Farm helps me do that in my own small way. Pipers Farm offers a much wider variety of cuts of meat in small sizes which is great for me. The food arrives packed in a way that means I can put it straight in the freezer without any faff. They have a great choice of additional products from bread to oil to ready meals and drinks. They have encouraged me to try cuts I would not normally buy by providing cooking tips and recipes. The food is delivered when they say it will be and is well packaged. I would highly recommend them.”
Helpful Report
Posted 2 years ago
Antya Markin
Verified Buyer
“Good meat. Good Service. Well wrapped. Returning customer. High prices could be more competitive. Truly the only let-down is their chosen delivery service. The drivers never ring the bell and don't follow instructions for parcel placement, choosing to dump £200+ of meat in full view of passers-by. Also, my last box was severely damaged - which shows no respect for its contents. Pipers Farm advised. Hopefully, future deliveries will be better.”
Helpful Report
Posted 2 years ago
Thanks so much for your review of Pipers Farm, Antya. We're so happy to hear that you're enjoying our produce and that you appreciate our commitment to exceptional quality. We strive to deliver great customer service and we take your feedback very seriously. We would reccommenr getting the DPD app, so you can add and image of your property and your what3words location. This will help the drivers to pinpoint exactly were you are, I have also shared your feedback with DPD and your Local Depot manager to look into the delivery experience further We always want our customers to have the best experience possible, so please don't hesitate to reach out to us if you ever need anything. Thank you for your support! Best Wishes Liz - Pipers Farm
Posted 2 years ago
Vaughan Martin
Verified Buyer
“very easy to order excellent food and delivery.”
Helpful Report
Posted 2 years ago
Tina Williams
Verified Buyer
“Excellent service, I had a delivery problem and it was sorted out within a few minutes! Great tasting meat, the chicken was especially tasty, so much better than supermarket meat. Just ordered my Christmas turkey. I would highly recommend Pipers Farm!”
Helpful Report
Posted 2 years ago
Margaret Darton
Verified Buyer
“Great quality and service.”
Helpful Report
Posted 2 years ago
Dee Bryan
Verified Buyer
“Most of the time you fulfilled your obligations but at least 3 I haven’t received exactly what I expected”
Helpful Report
Posted 2 years ago
Roger Clarke
Verified Buyer
“As a farmer's son I really appreciate the hard work that goes onto making food of such consistently exceptional quality”
Helpful Report
Posted 2 years ago
Richard Skilling
Verified Buyer
“Good food good quality Unfortunately I won’t be ordering again as I spent 30 minutes trying to order but being told no delivery to my address or my parents or my friends and I have orders before to the address So don’t know what the problem is but won’t be being messed about by this again”
Helpful Report
Posted 2 years ago
I am terribly sorry to hear that you are experiencing this issue with our site. If you can clear your browser/ cache, this should rectify this error. If this doesn't seem to work then we will be more than happy to take a further look into this for you and can take your order over the phone on 01392881380 Best Wishes Pipers Farm
Posted 2 years ago
Tanya Edwards
Verified Buyer
“I had the meat box sent to my family and they raved about the quality of all of it, especially the milk. The deliver was really easy to organise and keep track of and everything arrived beautifully wrapped.”
Helpful Report
Posted 2 years ago
Belle Dymore-Brown
Verified Buyer
“very good 👍”
Helpful Report
Posted 2 years ago
Cathryn Hawkins
Verified Buyer
“My 'go to' retailer for proper grass fed meat. It's worth paying for the best even if you have to eat less.”
Helpful Report
Posted 2 years ago
Elliot Mackie
Verified Buyer
“As usual bursting with flavour. You can rely on Pipers for flavour and quality.”
Helpful Report
Posted 2 years ago
Jo Stockings
Verified Buyer
“As a repeat customer of Pipers Farm, I would say that their customer service is great and the produce delicious. Various sausages and Venison are among family favourites.I have recommended them to friends and family.”
Helpful Report
Posted 2 years ago
Mrs J A Wood
Verified Buyer
“Excellent products, delivered on time, thank you”
Helpful Report
Posted 2 years ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,702 reviews
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