Login
Start Free Trial Are you a business? Click Here

Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,702 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
4.8
Based on 6,702 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

Write Your review

I have been ordering for about a year and it never disappoints, good quality meat and milk, quick delivery and great customer service
Helpful Report
Posted 2 years ago
Really impressed with my first Pipers Farm order of chicken and duck carcasses, bacon, rolled brisket. My delivery arrived on the day I selected, everything still frozen and the packaging of sheep’s fleece a great freebie for my compost bin. I’ve failed to find chicken carcasses locally that I’m happy with and nothing free-range so these were ordered with some trepidation but I have to say I am absolutely thrilled with these. I refrigerated two chicken carcasses for a couple of days until I had time to deal with them and when I opened them there was absolutely no odour because of how fresh they were when processed. Loads of meat on the bones. I roasted mine and made 2ltrs of the most amazing stock for my homemade duck ravioli. I’m an older lady, no IT skills, no broadband but I made a cracking stock from Pipers beautifully fresh healthy carcasses. Would recommend.
Helpful Report
Posted 2 years ago
Good quality products and excellent service
Helpful Report
Posted 2 years ago
Was very pleased with the speed of the delivery after I ordered and very pleased with the packaging however was very disappointed with the cinnamon buns which were quite expensive so I expected something special. As a household we thought the flavour was lacking, could have done with more cinnamon and I hate to say that frozen ones I’ve bought from local well known supermarkets have been better. All meat products on the otherhand were very good and I would recommend.
Helpful Report
Posted 2 years ago
Excellent quality and service. Reliably first class quality and particularly beautiful, tender lamb. Always arrives early on the specified day and in excellent condition, ready to pop straight in the freezer or cook that day.
Helpful Report
Posted 2 years ago
I ordered several kgs of bones to make bone broth. I had never bought from Pipers Farm before, but the bones arrived on time and magnificently cold and were of the highest quality. I would definitely buy from Pipers Garm again.
Helpful Report
Posted 2 years ago
Excellent produce. Very good selection of cuts and meats. Reassuringly good animal welfare, so I only buy meat from Pipers now.
Helpful Report
Posted 2 years ago
So pleased to be able to buy my chicken from this business. I care about animal welfare and do my best to buy products that reflect my values. The service is great and meat is so nice. I bought chicken burgers which I have once a week. Thank you. I look forward to doing business with you. Karen
Helpful Report
Posted 2 years ago
Unfortunately Dpd didn't deliver until 1pm .... so food was partially defrosted! They usually deliver first thing in the morning. Additionally some gristle found in some products. Minced venison. Pork burgers. So considering if I will make further orders.
Helpful Report
Posted 2 years ago
Hi Theresia, I am so sorry that your order arrived partially defrosted but I am grateful that you have let us know. I do hope that you were able to pop the items into the freezer as all Pipers Farm meat is safe to defrost and refreeze following our defrosting and refreezing guidelines. If any of your meat has thawed slightly during transportation it is completely safe to pop straight into your freezer. We keep your order in a chilled environment during delivery up until 11pm. It is then out on the road in our clever thermal packaging that stops the temperature from rising above 8C during delivery, so you never have to worry about your food being in transit. Why is 8C important? According to the Food Standards Agency temperatures over 8C to 63C are classified as 'the Danger Zone'. Food that reaches over 8C can kickstart any bacterial growth, however the colder the temperature the slower bacteria will grow. Cold temperatures in chilling or freezing delay chemical reactions within foods and put any bacteria that may be present on pause. One of the additional joys of shopping with Pipers Farm is that we are so different to the industrialized, globalised supply chains you find in supermarkets. From the way we rear our animals, right through to how we age, cut and store our meat, every part of our process is very different and the risks associated with harmful bacteria are proportionally so. We have tested, trialed and controlled every step of our process for over 35 years to provide you with complete confidence in the food you eat. If you have any questions, or if you would like us to look into the items received that contained gristle, we're always happy to help give you guidance. Please call us on 01392 881380 and a member of the team will be happy to help you. All the best Liz - Pipers Farm
Posted 2 years ago
The food i ordered from Pipers this time was, as ever, delicious. I love the chicken and turkey burgers and chicken sausages. As well as being delicious, the burgers are a generous size. Love Pipers farm ethos and mission. Keep up the great work guys. Buy from Pipers, you won't regret it.
Helpful Report
Posted 2 years ago
Really love the products we get from Piper's Farm. They are all of high quality. I find the plastic packaging quite frustrating as it feels like there could be less used - we don't need each individual item to be plastic wrapped.
Helpful Report
Posted 2 years ago
The venison products are always delicious, tender and very tasty. We always stock up the freezer when the venison is in season.
Helpful Report
Posted 2 years ago
Excellent . Everything arrived in good condition.
Helpful Report
Posted 2 years ago
Meat parcel packed and delivered very efficiently. Haven’t had time to try the meat yet but it’s almost always very good.
Helpful Report
Posted 2 years ago
The braising beef makes a wonderful casserole, full of flavour and very tender.
Helpful Report
Posted 2 years ago
Really good quality ’real food’ Excellent website, easy ordering, cooking instructions and recipes.
Helpful Report
Posted 2 years ago
Good quality reasonably priced meat well packaged and delivered to the door. We particularly look forward to the Venison.
Helpful Report
Posted 2 years ago
The products I receive are so tasty I will never go back to supermarket meat. I will always support local farmers as should everyone in my opinion. I have had a few hiccups with delivery but Pipers have gone above and beyond to fix any error. I can't recommend them highly enough.
Helpful Report
Posted 2 years ago
I bloody love pipers farm. It’s been such a revelation for me. Allows me to be more mindful about the kind of animal products I buy, creative with my choices and adventurous with how I prepare food. I love trying new things every month. Also, if you aren’t ordering the jersey milk every time then I don’t know what to say to you..
Helpful Report
Posted 2 years ago
Every order from Pipers farm is a cause for celebration with their delicious groceries. Just the enjoyment. Thanks Pipers farm.
Helpful Report
Posted 2 years ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,702 reviews