Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.83

4.8 Rating 6,683 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,683 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always feel confident that the produce supplied is of best quality and conforms to highest welfare standards.”

Helpful Report

Posted 1 year ago

Dear Vivien, Thank you so much for your 5-star rating of Pipers Farm! We highly appreciate your positive feedback. We take immense pride in ensuring that our products are of the best quality, and it's rewarding to know that our efforts are noticed and valued by loyal customers like yourself. Best Wishes, James

Posted 1 year ago

“I sent it as a gift but pipers farm contacted me to say they were substituting one of the cheeses which was good of the as I would never have known. My friend was delighted with it.”

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Posted 1 year ago

Hi Karen, Thank you so much for your 5-star review! And we do our absolute best to be transparent with our customers if any changes are made with their deliveries, we are so glad to heat that your friend enjoyed it all! Best Wishes, James

Posted 1 year ago

“Excellent!”

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Posted 1 year ago

Dear Barry, Thank you for the 5-star review! Best Wishes, James

Posted 1 year ago

“Very good service food well presented quality is very good”

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Posted 1 year ago

Dear Anthony, Thank you so much for taking the time to give Pipers Farm a 5-star rating! We truly appreciate your feedback and support. Your kind words about our service, presentation, and food quality mean the world to us. Best Wishes, James

Posted 1 year ago

“My order arrived in perfect condition despite its long 2 day journey to Scotland. Once unpacked everything had remained chilled and fresh and has cooked lovely, the meat is first class. Thank you.”

Helpful Report

Posted 1 year ago

Dear Chris, Thank you for the amazing 5-star review! We are so pleased to hear that your delivery arrived and was in top condition even after it's long journey. We are even happier to hear that the meat is as good as we expect. Best Wishes, James

Posted 1 year ago

“Great organic food at fab prices.Packing and delivery good”

Helpful Report

Posted 1 year ago

Dear Olu, Thank you for the 5-star review, we are always happy to hear that our customers have been able to make use of our amazing deals and get their products delivered in the packaging that we all know and love. Best Wishes, James

Posted 1 year ago

“The best quality meat and with excellent customer service and delivery.”

Helpful Report

Posted 1 year ago

Dear Katie, Thank you for the 5-star review! We are so glad to hear that you've been enjoying not only our meat but our service and delivery as we feel the entire process from start to finish should be up to the standard that you've come to expect from Pipers Farm. Best Wishes, James

Posted 1 year ago

“Great meat, easy to order and reliable delivery.”

Helpful Report

Posted 1 year ago

Hi Simon, Thank you so much for your 5-star review, we are happy to hear that you are enjoying the meat as well as finding the ordering system easy to use! Best Wishes, James

Posted 1 year ago

“never any pfoblems nicely packed individually.”

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Posted 1 year ago

Hi Alex, Thank you for the review, we are so glad that you have been enjoying Pipers Farm! Best Wishes, James

Posted 1 year ago

“The goat curry was lovely, unfortunatly the package had defrosted when it had arrived,so ordering a few at a time may not be possible”

Helpful Report

Posted 1 year ago

Dear Karen, Thank you for the review, we are so pleased to hear that you enjoyed your curry! We are sorry to hear that your package had defrosted as this is quite uncommon as we ship our deliveries with a freezer pack and then everything is insulated with sheep's wool. Best Wishes, James

Posted 1 year ago

“very pleased with the meat purchased,the flavour is excellant.”

Helpful Report

Posted 1 year ago

Dear Barbara, Thank you so much for the 5-star review, we are so happy to hear that you are enjoying your purchase with us and we hope to see you back again soon! Best Wishes, James

Posted 1 year ago

“Have only had my first order recently but the meat was delivered well packed and on time. It is in my freezer at the moment but will be used very soon to make two lovely casseroles of a Spanish oxtail recipe and a lamb with red wine casserole. Will also be ordering again very soon.”

Helpful Report

Posted 1 year ago

Dear Jennifer, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with Pipers Farm. We're delighted that your first order was delivered promptly and well-packed. It's great to know that your meat is safely stored in your freezer, ready to be transformed into two delicious casseroles. A Spanish oxtail casserole sound absolutely amazing! Best Wishes, James

Posted 1 year ago

“We have used Pipers Farm for a few short years and found the service to be exceptional. Prompt, choice of dates, notice of delivery and a regular driver. Items packaged securely. The meat and fish have been purchased usually with a discounted offer and have always been of high quality. The shock for us was the FLAVOUR! Having eaten supermarket products for years plus our local butcher we found the difference amazing. Why would we buy from them again? Its Pipers Farm all the way now. However my queries sent by Whatsapp have not been answered a week.later. Disappointed.”

Helpful Report

Posted 1 year ago

Dear Carole, Thank you for the 5-star review, its always heart-warming to hear that we can provide such high quality products and still maintain discounts to encourage people to try something not only new, but produced in a way that shows respect for the animals, the land and the farmers. I can see that we responded to your email which contained the same question as your Whatsapp and had a response from you that same day, but please do give us a call if you needed any further information. Best Wishes, James

Posted 1 year ago

“Always satisfied regular customer”

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Posted 1 year ago

Dear Linda, Thank you for the 5-star review! We absolutely hope to see you back again soon. Best Wishes, James

Posted 1 year ago

“I live in Scotland but bought from Pipers Farm when on holiday in Devon. The meat was so good I have continued to buy since and it arrives frozen and packaged well. I have never been disappointed with the quality”

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Posted 1 year ago

Dear Jane, Thank you so much for the 5-star review, it's always a pleasure to hear that our customers enjoy our products and the way which they are packaged. Best Wishes, James

Posted 1 year ago

“Reliable re their own products”

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Posted 1 year ago

Dear Joy, Thank you for the 5-star review, we hope to see you back again soon. Best Wishes, James

Posted 1 year ago

“The most delicious frankfurters ever. Love the company. Always speedy service.”

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Posted 1 year ago

Dear Susan, Thank you so much for your glowing 5-star review of Pipers Farm! We truly appreciate your kind words and are delighted to hear that you think our frankfurters are the most delicious ever! Best Wishes, James

Posted 1 year ago

“I bought the chicken deboned and stuffed with sage & onion, the chicken was delicious but the stuffing was not seasoned at all thas why i only gave it 4 stars. Next time i will mix some softened butter with garlic and salt and put this under the skin. Also i will add a chopped lemon and some rosemary around the chicken inside the tin foil. This will make it delicious. The cooking instructions Pipers Farm gave were perfect but do take it out of fridge 1 hr before cooking.”

Helpful Report

Posted 1 year ago

Dear Anne, Thank you so much for your review and your feedback on your recent purchase of our whole chicken stuffed with sage and onion. We're really glad to hear that you found the chicken itself to be delicious! We're sorry to hear that the stuffing didn't meet your expectations in terms of seasoning. We completely understand the importance of a well-seasoned dish, and we appreciate your suggestion of mixing butter with garlic and salt to enhance the flavours. The addition of chopped lemon and rosemary sounds absolutely delightful too! Best Wishes, James

Posted 1 year ago

“Thoroughly satisfied with my products from Pipers farm and efficiency of delivery. A good company to deal with .”

Helpful Report

Posted 1 year ago

Dear Sylvia, Thank you so much for your fantastic 5-star rating of Pipers Farm, your kind words and for being a loyal customer. We look forward to serving you again and providing you with more exceptional products in the future. Best Wishes, James

Posted 1 year ago

“Very nice meat - I made a lovely shoulder of mutton curry. The website stated many items were out of stock, there were no estimated dates for being back in stock. Also, the website could be clearer on the fact that the meat will arrive frozen. I didn't realise this and only found the info when I searched for it.”

Helpful Report

Posted 1 year ago

Dear Maxine, Thank you so much for taking the time to rate Pipers Farm. We truly appreciate your feedback and are delighted to hear that you enjoyed our meat. Your shoulder of mutton curry sounds absolutely delicious! We also appreciate your comments regarding our website. We apologise for any inconvenience caused by items being out of stock without estimated restock dates, there is the option to be notified via email when these items do come back in as we do work with small, local farms so various cuts are coming in at different times. I apologise if you did not find it clear that your items would arrive frozen, we do state this on each product under the 'How to Store' section but we do understand that this can easily be missed at times. Best Wishes, James

Posted 1 year ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,683 reviews