Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.82

4.8 Rating 6,754 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best farm in the world..... I love the animals especially the cows. Rumour has it the farmers massage the animals and give them bubble baths, im glad they are well looked after and i hope they dont know we are eating them :)”

Helpful Report

Posted 1 year ago

Dear Minda, Thank you for your heart-warming 5-star review! We're so glad to hear that you love the animals, especially our wonderful cows. They truly are treated with the utmost care and affection, and it’s lovely to see that recognized. Your support means the world to us, and we’re committed to ensuring all our animals are well looked after. We look forward to welcoming you back to Pipers Farm soon! Best wishes, James

Posted 1 year ago

“We had the cheese delivered for a friend for his 80 th birthday. He was very pleased . However I told him what time it was being delivered so he and his wife stayed in for the time it was due then went out and left the the porch open for delivery, not something they usually do because of living in an expensive property and easier to break in . I phoned on the night did it arrive "No" I was told .Later on the night when the neighbour came home they came round with the cheese which was addressed correctly but left on their step . Very disappointed with the delivery and a little worrying!”

Helpful Report

Posted 1 year ago

Dear Carolyn, Thank you for taking the time to share your feedback. I'm truly sorry to hear about the issues you experienced with the delivery of your friend's cheese. We understand how important it is for items to arrive safely and on time, especially for a special occasion like an 80th birthday. Your concerns regarding the delivery process are noted, and we will certainly look into this matter to improve our service. Best Wishes, James

Posted 1 year ago

“Beef looks great put away for Christmas, Delived on given time”

Helpful Report

Posted 1 year ago

Dear Christine, Thank you for your fantastic 5-star review! We're thrilled to hear that you’re pleased with the beef and that it arrived right on time for your holiday prep. Your satisfaction is our top priority, and we’re glad we could meet your expectations. Wishing you a wonderful festive season filled with delicious meals! We can't wait to serve you again soon. Best wishes, James

Posted 1 year ago

“I can’t recommend this company highly enough! Their meat is a different universe away from supermarket meat. Everything I’ve bought from here has been packaged perfectly, tastes not only amazing (try the chicken sausages!) but clean and wholesome. Deliveries arrive still frozen so easy to pop straight in the freezer.”

Helpful Report

Posted 1 year ago

Dear Julie, Thank you so much for your glowing 5-star review! We’re absolutely delighted to hear that you find our meat to be a step above other options. It warms our hearts to know that our packaging and delivery keep your orders fresh and convenient. Your recommendation means a lot to us, and we can't wait to serve you more delicious and wholesome products in the future! Best wishes, James

Posted 1 year ago

“Excellent quality meat, very high welfare standards and great customer service”

Helpful Report

Posted 1 year ago

Dear Linda, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you appreciate the excellent quality of our meat and the high welfare standards we uphold. It means a lot to us to receive such positive feedback on our customer service as well. Your support is invaluable, and we look forward to providing you with more top-notch products in the future! Best wishes, James

Posted 1 year ago

“Great service, always helpful staff. Delicious grass fed meat. It is really helpful for me to be able to order meat once a month.”

Helpful Report

Posted 1 year ago

Dear Jenny, Thank you so much for your wonderful 5-star review! We are delighted to hear that you have had a great experience with our helpful staff and that you’re enjoying our delicious grass-fed meat. Your support means the world to us, and we look forward to continuing to provide you with top-notch quality products. Can’t wait to serve you again soon! Best regards, James

Posted 1 year ago

“Unfortunately i will not get to sample the food offered as i live in Switzerland. Can only purchase it for friends and family in England who sampled the first order placed but we did enjoy the Cheese and onion crisps we received from them”

Helpful Report

Posted 1 year ago

“Met Pipers Farm at Dartmouth food festival - loved their story, energy and enthusiasm! Bought the mixed meat box - had the burgers, which were insanely tasty and the chicken breasts so far. Will be reordering!”

Helpful Report

Posted 1 year ago

Dear Jo, Thank you for your wonderful 5-star review! We're so glad you enjoyed meeting us at the Dartmouth food festival! It’s fantastic to hear that you loved the mixed meat box and found everything so tasty. We can't wait to welcome you back for your next order! Your support means the world to us. Best wishes, James

Posted 1 year ago

“Beautiful organic meat , cheese and poultry from Pipers farm Very good customer service with personal touch via phone call to sort out my mistakes Very sat.”

Helpful Report

Posted 1 year ago

Dear Elizabeth, Thank you so much for your wonderful 5-star review! We're thrilled to hear you’re enjoying our beautiful meat, cheese, and poultry from Pipers Farm. It’s fantastic to know that our customer service made a positive impact as we strive for that personal touch in every interaction. Your satisfaction means the world to us, and we can’t wait to continue providing you with the best quality products. Looking forward to serving you again soon! Best Wishes, James

Posted 1 year ago

“I love everything about Pipers farm and wholeheartedly support them. Everything I have ordered is delicious. You can feel the loving care within the whole process and especially the food. I love slow cooking and searching the recipes on the website. Yesterday was exceptionally good, venison osso bucco casserole, absolutely delicious. Thank you for forging the way on producing good quality wholesome nourishing food from the whole animal.”

Helpful Report

Posted 1 year ago

Dear Jo, Thank you so much for your glowing 5-star review! It warms our hearts to know that you appreciate the loving care that goes into all we do at Pipers Farm. We're thrilled to hear you're enjoying your slow cooking adventures on our website—cooking can really be such a joy! Your Venison Osso Bucco casserole sounds like something we all need coming into these colder months, and we truly value your support in our mission to provide wholesome, nourishing food sourced from the whole animal. We look forward to continuing this delicious journey with you! Warm regards, James

Posted 1 year ago

“Ordered some steaks and they didn't turn up. When I clicked the dpd message it said they couldn't deliver as they were perishable items. I have tried calling tge number on pipers farm website but no one answers. I have emailed thier customer service and still no response a week later. Poor!”

Helpful Report

Posted 1 year ago

Dear Christian, I'm truly sorry to hear about the issues you've faced with your order. We absolutely understand how frustrating it can be when expectations aren’t met. Please know that your feedback is invaluable to us, as it highlights areas we aim to improve upon. We are currently looking into our communication channels and logistics to ensure that such situations are addressed more promptly in the future. If you could please email hello@pipersfarm.com with your details, we can investigate the matter for you. Best Wishes, James

Posted 1 year ago

“As a great fan of frankfurters, I was delighted to see the range on offer here - and they did not disappoint! Plus also bacon, can't resist adding bacon to an order. Big new discovery was the Hodmedod umami paste. which is brilliant for not only flavour but the colour it brings with it. A simple British product (I've always been a bit suspicious of Miso), and I have long been a fan of Hodmedod. Oops, I nearly forgot to mention the watercress gin..... Cheers! Brilliantly packed, lots of information, definitely worth getting acquainted.”

Helpful Report

Posted 1 year ago

Dear Chloe, Thank you so much for your fantastic 5-star review! We're thrilled to hear about your love for our frankfurters and bacon, and it's great to know you discovered the Hodmedod Umami Paste—what a gem! We're all about those simple, high-quality British products too. And you are in for a treat with the Still Sisters Watercress Gin. We're glad you found our packaging helpful and informative. Your support means a lot to us, and we can’t wait to welcome you back for your next order! Cheers! James

Posted 1 year ago

“Excellent quality products and customer services if needed. Artisan cheese box makes a very welcome christmas present to family and friends. Couldn't be easier!”

Helpful Report

Posted 1 year ago

Dear Janet, Thank you so much for your fantastic 5-star review! We're delighted to hear that you’re pleased with our quality products and customer service. It warms our hearts to know that our artisan cheese box makes such a thoughtful Christmas gift for your family and friends! We appreciate your kind words and look forward to serving you again soon. Happy holidays! Best wishes, James

Posted 1 year ago

“All the products from Pipers Farm are excellent. While not cheap, it is good value considering the quality and the animal welfare. Eat less meat but better meat!”

Helpful Report

Posted 1 year ago

Dear Jean, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you find value in our commitment to quality and animal welfare. Your feedback means a lot to us, and we’re glad to be part of your journey towards more mindful meat consumption. We look forward to providing you with excellent products again soon! Best wishes, James

Posted 1 year ago

“We are very mindful about where we buy our meat. We don't eat a great deal of meat so it is important that it be as sustainable as possible. Pipers Farm meets such high standards and the meat is of such good quality. We particularly like the chicken, game and mutton. Quick delivery in wonderful recyclable packaging. The wool liner is great for the compost bin.”

Helpful Report

Posted 1 year ago

Dear Jo, Thank you for your wonderful 5-star review! We are delighted to hear that our commitment to sustainable sourcing resonates with you. It’s fantastic to know that you enjoy our chicken, game, and mutton—they're truly special! We're also pleased that our quick delivery and recyclable packaging are making a positive impact. The wool liner is perfect for composting, and it’s great that you’re finding a sustainable use for it! Thank you for choosing Pipers Farm. We look forward to being part of your meals in the future! Best wishes, James

Posted 1 year ago

“Whilst I understand why the meat purchased from Pipers is more expensive than my local butcher, the quality is very good , but I generally use it for special occasions and weekend meals, especially since we work to a pension-based budget. We have our favourites and one of them is the lamb’s liver, which is also cost effective for an every day meal. Another of our favourite treats is flat iron steak and recently I made ‘Steak Tagliata Salad’ which is perfect with the excellent steak from Pipers! I recommend Pipers - and love it when they have special offers, plus the chance to create vouchers from my orders!”

Helpful Report

Posted 1 year ago

Dear Christina, Thank you for your wonderful 5-star review! We're thrilled to hear that you understand the value of our high-quality meat, even while managing a pension-based budget. It’s great to know that our lamb’s liver is a staple in your kitchen and that you enjoyed the flat iron steak for a special treat. Your Steak Tagliata Salad looks delightful! We love that you find joy in our offerings, especially when paired with our special offers and voucher options. Thank you for recommending Pipers Farm, and we look forward to serving you many more memorable meals in the future! Best wishes, James

Posted 1 year ago

“Do you want beef to taste of beef? On each trip to the UK, we always order from Pipers farm. The meat is packaged perfectly. However, it is the flavour and quality that keeps bringing us back. The Sirloin roast is a perfect weekend roast-or push out the boat and get the Prime rib.”

Helpful Report

Posted 1 year ago

Dear Raymond, Thank you for your fantastic 5-star review! Your kind words about the quality and flavour truly warm our hearts and reflect the effort we put into our products. We agree—the Grass Fed Beef Sirloin and Rib of Beef make for unforgettable meals! We're thrilled that you appreciate our packaging as much as we do. Your satisfaction is what drives us, and we can’t wait for your next visit. Thank you for being a loyal customer! Best wishes, James

Posted 1 year ago

“It' s just Excellent. From the website to ordering your delicious food and it truly is DELICIOUS - i love using pipers there is always something new and exciting. oh and did I mention the recipes and all the additional information - then theres the packaging that is wool you could knit a cardigan from! or make a rug - i mean come on and you can literally do all your shopping here without a visit to the supermarket.And it is economical because it is sooooo nutritious. Yesterday I tried the mince with oxtail and you just did not need a second helping like i normally do with the supermarket mince even if its organic - because it was so full of goodness and rustic flavoured - we were satiated and slept like babies. And then they deliver the food and its perfect with a two hour window. I only wish they had a delicatessen a butchers in every town so people could experience their beautiful food. So if i had one word for pipers - it would be Grateful. Thank you Pipers Farm you are a beautiful god send of harmonic food.”

Helpful Report

Posted 1 year ago

Dear Rachel, Thank you so much for your incredible 5-star review! We are absolutely thrilled to hear how much you love our offerings and that you find excitement in discovering new delicious foods. Your description of our packaging made us smile—it's certainly a unique touch we take pride in! We’re so glad that the mince resonated with you, providing that wholesome goodness that leaves you fully satisfied. Knowing you slept like a baby makes it all the more rewarding! Your suggestion of having a Pipers delicatessen in every town is truly heartwarming. We are grateful for your kind words and support. We look forward to continuing to provide you with exceptional food that fuels both body and soul. Thank you again, and happy cooking! Best wishes, James

Posted 1 year ago

“Absolutely delicious free range duck. The largest bird available on the website fed 5 adults and one child - and what a feast it was!”

Helpful Report

Posted 1 year ago

Dear Rod, Thank you so much for your amazing 5-star review! We're overjoyed to hear that you and your family enjoyed the free-range duck and that it made for a fantastic feast. It's wonderful to know our birds are providing such delightful meals! Your feedback is greatly appreciated, and we can’t wait to serve you again with more delicious options in the future. Best wishes, James

Posted 1 year ago

“Excellent produce which I love to cook with and also hope I am contributing to support local producers.”

Helpful Report

Posted 1 year ago

Dear Hilary, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you love our produce and enjoy cooking with it. Supporting local producers is something we believe in strongly, and it’s fantastic to know you share that passion. Your feedback is incredibly motivating for us, and we look forward to continuing to provide you with excellent quality food in the future. Best wishes, James

Posted 1 year ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,754 reviews