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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,683 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
Company Reviews Product Reviews
11,742
 Insights Metrics Info
4.8
Based on 6,683 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Alison Cregeen
Verified Buyer
“Just love what you do and love the food even more. Fabuous service, can't fault Pipers Farm.”
Helpful Report
Posted 1 year ago
Dear Alison, Thank you for your fabulous 5-star review! We are overjoyed to hear how much you love what we do and that our food exceeds your expectations. Your kind words about our service truly mean the world to us. We look forward to welcoming you back for more delicious experiences soon! Best Wishes, James
Posted 1 year ago
Ayesha Alleyne
Verified Buyer
“I purchased a box of various cheeses for a friend as a birthday present. Thrilled with the present is an understatement. The selection of cheeses, the smell, textures she was beside herself with excitement. As for the presentation and packaging, it was a gift that just kept on giving. This I know will be the first of many purchases. What a find!!!”
Helpful Report
Posted 1 year ago
Dear Ayesha, Thank you so much for your glowing 5-star review! We are absolutely thrilled to hear that the cheese box was such a hit as a birthday gift. It’s wonderful to know that the selection, aromas, and presentation truly made the occasion special. Your excitement about making future purchases makes us smile! We can’t wait to welcome you back for more delicious finds. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here for you! Best Wishes, James
Posted 1 year ago
Treeve Walker
Verified Buyer
“Excellent quality.”
Helpful Report
Posted 1 year ago
Dear Treeve, Thank you for your excellent 5-star review! We're so pleased to hear that you found our quality to be exceptional. It's always great to know that our commitment to providing the best resonates with our customers. If you have any questions or need assistance in the future, feel free to reach out. We're here to help! Best Wishes, James
Posted 1 year ago
Emelie Soderberg
Verified Buyer
“Highest quality meat, great service! 5 stars!”
Helpful Report
Posted 1 year ago
Dear Emelie, Thank you so much for your 5-star review! We're thrilled to hear that you found the quality of our meat to be top-notch and appreciated our service. It means a lot to us to know that our efforts are recognised and valued by our customers. If you have any further feedback or questions, please don’t hesitate to reach out. We’re always here to help! Best Wishes, James
Posted 1 year ago
Andrew Lawley
Verified Buyer
“The packaging and wool is fantastic. The good quality and price is amazing. The only issue is everything comes in plastic. The meat, milk and kefir for example. It’s becoming very well known that plastic is contaminating our food and I want to get away from eating plastic.”
Helpful Report
Posted 1 year ago
Dear Andrew, Thank you for your fantastic 4-star review! We're delighted to hear you love our packaging and the quality of our products. It's always great to know that our efforts to offer good quality at a reasonable price resonate with our customers. We understand your concerns about plastic, and we’re actively exploring more sustainable packaging options. Your feedback is invaluable, and we’re committed to reducing our impact on the environment while ensuring the safety and quality of our products. If you have any further thoughts or suggestions, please feel free to share. We appreciate your support and hope to continue delighting you with our offerings! Best Wishes, James
Posted 1 year ago
Monica Richards
Verified Buyer
“Ordered a gift card from NZ for a friend in the UK with cancer. It has worked out very well. Thank you!”
Helpful Report
Posted 1 year ago
Dear Monica, Thank you for your wonderful 5-star review! We're incredibly glad to hear that sending a gift card from New Zealand to your friend in the UK went smoothly, especially during such a challenging time. Your thoughtful gesture means so much, and we truly appreciate your support. If you have any further needs, please don't hesitate to reach out. Wishing you and your friend all the best, Best Wishes, James
Posted 1 year ago
Tony
Verified Reviewer
“Wow. First order received and the quality of the meat is outstanding, bacon first class but the sirloin steaks!! Amazing best I’ve ever tasted.. so looking forward to our Xmas free range bronze turkey and all the trimmings which we have just pre ordered. We have local organic farm shops but the taste and quality cannot compare to pipers farm. (The pies look out of this world they are next on the menu!)…”
Helpful Report
Posted 1 year ago
Dear Tony, Thank you for your amazing 5-star review! We're absolutely thrilled to hear that you enjoyed the quality of our meat and that our sirloin steaks have made such an impression on you. It's wonderful to know you're excited about the upcoming turkey for Christmas— we can't wait for you to experience that too! We truly value your comparison with local farm shops and are delighted that our offerings stand out for you. And yes, the pies are definitely worth a try— you’re in for a treat! Looking forward to serving you again soon! Best Wishes, James
Posted 1 year ago
Lena Ajimati
Verified Buyer
“I made 2 jars of lovely stock from the bones and will use them a 2nd time to make some more all organic.”
Helpful Report
Posted 1 year ago
Dear Lena, Thank you for your fantastic 5-star review! We're thrilled to hear about your success in making lovely stock from the bones. It’s wonderful to know you’re enjoying the benefits of our all products. We can’t wait to see what you whip up next! Best Wishes, James
Posted 1 year ago
Rachel Follett
Verified Buyer
“This was my first order from Pipers and I was thrilled with my first family box, Beautifully packaged to keep the contents frozen and each individual package carefully wraped for optimum storage. Pipers allows my family to eat responsibly sourced organic meat, which is well priced, tastes delicious and provides me with confidence with what has arrived from farm to fork. Thank you.”
Helpful Report
Posted 1 year ago
Dear Rachel, Thank you for your lovely 5-star review! We’re absolutely delighted to hear that you were thrilled with your first family box and appreciated the careful packaging. Knowing that you value responsibly sourced, slow grown meat as much as we do is truly rewarding. We strive to provide our customers with both quality and peace of mind, and it’s wonderful to read that you feel confident with what’s arrived. We can’t wait to serve you again on your next order! Best Wishes, James
Posted 1 year ago
Brian Boyden
Verified Buyer
“We have ordered twice with this retailer and found them excellent in all respects. The goods arrived well packaged, on time and in excellent condition. Enjoyed lambs liver today with smoked bacon, onions, mash and broccoli. The liver was cut thin and was really tender and tasty. Seafood pie tomorrow, can’t wait to try the scallops.”
Helpful Report
Posted 1 year ago
Dear Brian, Thank you so much for your wonderful 5-star review! We're overjoyed to hear that you've had a great experience with your orders and that everything arrived in perfect condition. Your meal sounds absolutely delicious, and it's fantastic to know you enjoyed the lamb's liver so much. We hope the seafood pie exceeds your expectations with the scallops! We appreciate your support and look forward to serving you again soon. Best Wishes, James
Posted 1 year ago
Chrissie Burton
Verified Buyer
“All the products we've bought from Pipers have been wonderful. The short ribs, in particular, done in the slow cooker, just melted in the mouth. The list is too long to go through one by one. All I can say is definitely value for money and I can't wait for my orders to arrive.”
Helpful Report
Posted 1 year ago
Dear Chrissie, Thank you so much for the glowing 5-star review! We’re delighted to hear that you've enjoyed all of our products, especially the short ribs which sound amazing when cooked in your slow cooker. Your excitement for future orders truly makes our day! We appreciate your support and can’t wait for you to receive your next delivery. Best Wishes, James
Posted 1 year ago
Agnieszka Sierszen
Verified Buyer
“Good quality food Haven’t tried all what have ordered hence what have tried was delicious Recommend”
Helpful Report
Posted 1 year ago
Dear Agnieszka, Thank you for the fantastic 5-star review! We're thrilled to hear that you've enjoyed the delicious food you've tried so far. Your recommendation means a lot to us, and we can't wait for you to try more of our offerings. Best Wishes, James
Posted 1 year ago
Debra Godfrey
Verified Buyer
“Hi, we experience your produce at Alex & Amys our son & wife. We have been very happy with our delivery. Needless to say they are Godfrey as well.”
Helpful Report
Posted 1 year ago
Dear Debra, Thank you for the 5-star review, we are so pleased to hear that you have enjoyed your order with us and we hope to see you back again soon. Best Wishes, James
Posted 1 year ago
Rebecca Evans
Verified Buyer
“Lack of communication on delivery delay due to IT outage - had paid for next day delivery too. Had to force an update out of the company - not the best customer service. Product itself great as always.”
Helpful Report
Posted 1 year ago
Hi Rebecca, Thank you for the review, and we are sorry that you experienced issues regarding your delivery as we did have 2 days where we were unfortunately disconnected from our system due to a cable being severed elsewhere. If you ever do require further information regarding an order, please do contact us directly on 01392 881380. Best Wishes, James
Posted 1 year ago
Cheryl Jillions
Verified Buyer
“Lovely produce and efficient delivery. Will be going back for more!”
Helpful Report
Posted 1 year ago
Dear Cheryl, Thank you for your 5-star review, your kind words and positive feedback are truly appreciated. We look forward to serving you again soon and providing you with more high-quality products that you can enjoy. Best Wishes, James
Posted 1 year ago
Rita Evans
Verified Buyer
“I love the meat I get from Piper's Farm - I'm particularly keen on the chipolatas for the grandchildren as they have no additives.”
Helpful Report
Posted 1 year ago
Dear Rita, Thank you so much for the 5-star rating, we're so pleased that you're enjoying the meat that you have purchased. And being able to get items without having a list of ingredients to read through is always such a relief isn't it! Best Wishes, James
Posted 1 year ago
Mrs Susanna C Hawthorne
Verified Reviewer
“Great ethos: from birth to death the animals are cared for and their needs considered. This matters hugely to me. If I am going to eat meat I want that animal to have lived the best life and died the best death. The meat is wonderfully flavourful and very healthy for me, lots of omega 3 and good fats. I shop carefully, look for special offers and what is in season, and know that what I buy from Pipers Farm is the best I can do for myself and the animals involved. Thank you.”
Helpful Report
Posted 1 year ago
Dear Susanna, Thank you so much for your fantastic 5-star rating of Pipers Farm! We greatly appreciate your support and kind words regarding our mission, it truly means a lot to us. We wholeheartedly agree with you that caring for our animals and considering their needs is of utmost importance. We share your belief that if we choose to consume meat, it is essential that the animals have lived the best life possible and have received the most humane treatment until the very end. It's wonderful to hear that you find our meat wonderfully flavourful and healthy. We admire your careful shopping habits and use of seasonal produce, and we're thrilled to be able to provide you with the best quality products for both yourself and the animals involved. Above all else we believe passionately about farming in harmony with nature. Best Wishes, James
Posted 1 year ago
Cadgp24
Verified Reviewer
“Absolutely fantastic company. I’m very impressed with the box of goodies I received, the prices, how it was packaged and the delivery time. Got 2 new very happy customers!”
Helpful Report
Posted 1 year ago
Hi, Thank you so much for the 5-star rating! Our principles have not changed for 30 years and you can rest assured that we will continue to produce food that you can trust completely. We are so pleased that you've enjoyed everything and we hope to see you back again soon. Best Wishes, James
Posted 1 year ago
Josephine Purchase
Verified Buyer
“Beautifully packaged cheeses and chutneys with cool blocks inside. Slightly disappointed in the cling wrap of the stilton cheese, looked as if it had been wrapped in cling film in a hurry - would have like vacuum sealed or wax paper with it's origin (no date or where from) but other than that, a lovely gift.”
Helpful Report
Posted 1 year ago
Dear Josephine, Thank you so much for taking the time to rate Pipers Farm. We truly appreciate your feedback and are glad to hear that you enjoyed our beautifully packaged cheeses and chutneys with the cool blocks inside. We apologise for any disappointment caused by the cling wrap of the stilton cheese. We are always working on improving our packaging and appreciate your suggestion for vacuum sealed or wax paper with its origin and date. We will definitely take this into consideration for future improvements. Best Wishes, James
Posted 1 year ago
Katie Shaw
Verified Buyer
“Great produce with a reliable delivery service. I feel I’m getting the best quality produce whilst also ensuring a low environmental impact.”
Helpful Report
Posted 1 year ago
Dear Katie, Thank you for the 5-star review and kind words! We are so happy to hear that you are enjoying the products and also looking out for the environment. Best Wishes, James
Posted 1 year ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,683 reviews
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