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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,754 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
Company Reviews Product Reviews
11,751
 Insights Metrics Info
4.8
Based on 6,754 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Yvonne Forsey
Verified Buyer
“Great service as well of course as excellent products.”
Helpful Report
Posted 1 year ago
Dear Yvonne, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you enjoyed our excellent products and experienced great service. Your kind words truly motivate us to keep delivering the best for our customers. We look forward to welcoming you back soon! Best Wishes, James
Posted 1 year ago
Cathryn Hawkins
Verified Buyer
“Always fabulous.”
Helpful Report
Posted 1 year ago
Dear Cathryn, Thank you so much for your fabulous 5-star review! We’re thrilled to hear that you consistently have a great experience with us. Your support means everything, and we can’t wait to continue providing you with the highest quality products. See you again soon! Best Wishes, James
Posted 1 year ago
Line Cosmidis
Verified Buyer
“I have been ordering from PF for years and was never disappointed. It's a family and friends' favourite, the products are of excellent quality. The BBQ boxes in the summer are a very easy pick and crowd pleasers! Very good point system as well, a little disocunt is always a perk! It's very important for me to support local and ethical businesses and I will happily continue supporting this one!”
Helpful Report
Posted 1 year ago
Dear Line, Thank you for your wonderful 5-star review! We're delighted to hear that our products have become a family and friends favourite for you. It’s fantastic to know that our BBQ boxes have been a hit during the summer gatherings as well. Your support for local and ethical businesses means the world to us, and we’re committed to providing you with the best quality products for years to come. Looking forward to serving you again soon! Best Wishes, James
Posted 1 year ago
Pat Gregory
Unverified Reviewer
“Dissapointed.delivery fine but everything is frozen .so beef burgers can’t be separated ,bacon full of white bits in the pan that’s not a good cure.,it’s my first delivery and sadly my last £100odd wasted sadly really not what I expected.”
Helpful Report
Posted 1 year ago
Dear Pat, Thank you for sharing your experience with us. I’m really sorry to hear that your first order did not meet your expectations. We strive to ensure our customers are happy with their purchases, and it’s disappointing to hear that was not the case this time. As discussed in our emails regarding the issues with the frozen items and the bacon, we appreciate your feedback, as it helps us improve our service. We do recommend checking our product details, which provide information about our delivery methods and packaging. Best Wishes, James
Posted 1 year ago
Doreen Jones
Verified Buyer
“Great quality, but prepared to pay extra for that . However requested products are not always available when I want to order.”
Helpful Report
Posted 1 year ago
Dear Doreen, Thank you for your thoughtful 4-star review! We truly appreciate your recognition of our great quality products. We understand that availability can sometimes be a challenge, as we work with a network of small family farms, we do sometimes have fluctuations to our stock and we’re continuously working to improve this aspect of our service. We hope to have the opportunity to serve you again soon! Best Wishes, James
Posted 1 year ago
LYNDA COOK
Verified Buyer
“Quick delivery, well packed, lovely tasty chicken bettervthan supermarket meat any day.”
Helpful Report
Posted 1 year ago
Dear Lynda, Thank you for your fantastic 5-star review! We’re so glad to hear that you loved the quick delivery and enjoyed the tasty chicken. Your support means a lot to us! Looking forward to seeing you back again soon. Best Wishes, James
Posted 1 year ago
Matt Fox
Verified Buyer
“Extremely pleased with everything, thank you and I shall definitely be buying from you again.”
Helpful Report
Posted 1 year ago
Dear Matt, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you are extremely pleased with everything you've received from us. Your support is greatly appreciated, and we can’t wait to serve you again in the future! Best Wishes, James
Posted 1 year ago
Ursula Sait
Verified Buyer
“Venison is our usual purchase and it is delicious. the customer service is good and helpful. thank you - a very happy customer”
Helpful Report
Posted 1 year ago
Dear Ursula, Thank you for your excellent 5-star review! We’re delighted to hear that you find our venison delicious and that our customer service has been helpful to you. Your satisfaction as a happy customer means everything to us! We look forward to serving you again soon! Best Wishes, James
Posted 1 year ago
Tony Walker
Verified Buyer
“fantastic produce. reassuringly expensive. the hard work pipers put in to their business reflects in the excellent quality of their produce.”
Helpful Report
Posted 1 year ago
Dear Tony, Thank you for your wonderful 5-star review! We truly appreciate your recognition of the hard work we put into our business, and we're delighted to hear that our produce meets your expectations. Your support means so much to us! We look forward to continuing to provide you with quality that you can trust. Best Wishes, James
Posted 1 year ago
David Droznika
Verified Buyer
“Disappointed that all food came frozen I wasn’t aware until I put it in the fridge and all the food went to waste, eat the steak and burgers.”
Helpful Report
Posted 1 year ago
Dear David, Thank you for your feedback regarding your recent order with Pipers Farm. I’m truly sorry to hear that you were disappointed with the products you received. We aim to provide clear information about our packaging and delivery methods, and I regret if this wasn’t communicated effectively as we do show this information on each of our product pages and also in our FAQs. Best Wishes, James
Posted 1 year ago
Alison Cregeen
Verified Buyer
“Just love what you do and love the food even more. Fabuous service, can't fault Pipers Farm.”
Helpful Report
Posted 1 year ago
Dear Alison, Thank you for your fabulous 5-star review! We are overjoyed to hear how much you love what we do and that our food exceeds your expectations. Your kind words about our service truly mean the world to us. We look forward to welcoming you back for more delicious experiences soon! Best Wishes, James
Posted 1 year ago
Ayesha Alleyne
Verified Buyer
“I purchased a box of various cheeses for a friend as a birthday present. Thrilled with the present is an understatement. The selection of cheeses, the smell, textures she was beside herself with excitement. As for the presentation and packaging, it was a gift that just kept on giving. This I know will be the first of many purchases. What a find!!!”
Helpful Report
Posted 1 year ago
Dear Ayesha, Thank you so much for your glowing 5-star review! We are absolutely thrilled to hear that the cheese box was such a hit as a birthday gift. It’s wonderful to know that the selection, aromas, and presentation truly made the occasion special. Your excitement about making future purchases makes us smile! We can’t wait to welcome you back for more delicious finds. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here for you! Best Wishes, James
Posted 1 year ago
Treeve Walker
Verified Buyer
“Excellent quality.”
Helpful Report
Posted 1 year ago
Dear Treeve, Thank you for your excellent 5-star review! We're so pleased to hear that you found our quality to be exceptional. It's always great to know that our commitment to providing the best resonates with our customers. If you have any questions or need assistance in the future, feel free to reach out. We're here to help! Best Wishes, James
Posted 1 year ago
Emelie Soderberg
Verified Buyer
“Highest quality meat, great service! 5 stars!”
Helpful Report
Posted 1 year ago
Dear Emelie, Thank you so much for your 5-star review! We're thrilled to hear that you found the quality of our meat to be top-notch and appreciated our service. It means a lot to us to know that our efforts are recognised and valued by our customers. If you have any further feedback or questions, please don’t hesitate to reach out. We’re always here to help! Best Wishes, James
Posted 1 year ago
Andrew Lawley
Verified Buyer
“The packaging and wool is fantastic. The good quality and price is amazing. The only issue is everything comes in plastic. The meat, milk and kefir for example. It’s becoming very well known that plastic is contaminating our food and I want to get away from eating plastic.”
Helpful Report
Posted 1 year ago
Dear Andrew, Thank you for your fantastic 4-star review! We're delighted to hear you love our packaging and the quality of our products. It's always great to know that our efforts to offer good quality at a reasonable price resonate with our customers. We understand your concerns about plastic, and we’re actively exploring more sustainable packaging options. Your feedback is invaluable, and we’re committed to reducing our impact on the environment while ensuring the safety and quality of our products. If you have any further thoughts or suggestions, please feel free to share. We appreciate your support and hope to continue delighting you with our offerings! Best Wishes, James
Posted 1 year ago
Monica Richards
Verified Buyer
“Ordered a gift card from NZ for a friend in the UK with cancer. It has worked out very well. Thank you!”
Helpful Report
Posted 1 year ago
Dear Monica, Thank you for your wonderful 5-star review! We're incredibly glad to hear that sending a gift card from New Zealand to your friend in the UK went smoothly, especially during such a challenging time. Your thoughtful gesture means so much, and we truly appreciate your support. If you have any further needs, please don't hesitate to reach out. Wishing you and your friend all the best, Best Wishes, James
Posted 1 year ago
Tony
Verified Reviewer
“Wow. First order received and the quality of the meat is outstanding, bacon first class but the sirloin steaks!! Amazing best I’ve ever tasted.. so looking forward to our Xmas free range bronze turkey and all the trimmings which we have just pre ordered. We have local organic farm shops but the taste and quality cannot compare to pipers farm. (The pies look out of this world they are next on the menu!)…”
Helpful Report
Posted 1 year ago
Dear Tony, Thank you for your amazing 5-star review! We're absolutely thrilled to hear that you enjoyed the quality of our meat and that our sirloin steaks have made such an impression on you. It's wonderful to know you're excited about the upcoming turkey for Christmas— we can't wait for you to experience that too! We truly value your comparison with local farm shops and are delighted that our offerings stand out for you. And yes, the pies are definitely worth a try— you’re in for a treat! Looking forward to serving you again soon! Best Wishes, James
Posted 1 year ago
Lena Ajimati
Verified Buyer
“I made 2 jars of lovely stock from the bones and will use them a 2nd time to make some more all organic.”
Helpful Report
Posted 1 year ago
Dear Lena, Thank you for your fantastic 5-star review! We're thrilled to hear about your success in making lovely stock from the bones. It’s wonderful to know you’re enjoying the benefits of our all products. We can’t wait to see what you whip up next! Best Wishes, James
Posted 1 year ago
Rachel Follett
Verified Buyer
“This was my first order from Pipers and I was thrilled with my first family box, Beautifully packaged to keep the contents frozen and each individual package carefully wraped for optimum storage. Pipers allows my family to eat responsibly sourced organic meat, which is well priced, tastes delicious and provides me with confidence with what has arrived from farm to fork. Thank you.”
Helpful Report
Posted 1 year ago
Dear Rachel, Thank you for your lovely 5-star review! We’re absolutely delighted to hear that you were thrilled with your first family box and appreciated the careful packaging. Knowing that you value responsibly sourced, slow grown meat as much as we do is truly rewarding. We strive to provide our customers with both quality and peace of mind, and it’s wonderful to read that you feel confident with what’s arrived. We can’t wait to serve you again on your next order! Best Wishes, James
Posted 1 year ago
Brian Boyden
Verified Buyer
“We have ordered twice with this retailer and found them excellent in all respects. The goods arrived well packaged, on time and in excellent condition. Enjoyed lambs liver today with smoked bacon, onions, mash and broccoli. The liver was cut thin and was really tender and tasty. Seafood pie tomorrow, can’t wait to try the scallops.”
Helpful Report
Posted 1 year ago
Dear Brian, Thank you so much for your wonderful 5-star review! We're overjoyed to hear that you've had a great experience with your orders and that everything arrived in perfect condition. Your meal sounds absolutely delicious, and it's fantastic to know you enjoyed the lamb's liver so much. We hope the seafood pie exceeds your expectations with the scallops! We appreciate your support and look forward to serving you again soon. Best Wishes, James
Posted 1 year ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,754 reviews
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