Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.83

4.8 Rating 6,668 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,668 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

Write Your review

Tell us how Edenmoor (formerly Pipers Farm) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The food is top notch and can’t fault anything but the cooking instructions are another matter. No instructions are included on the packaging of any of the food, instead (and I only found this after searching for a long while!) you are redirected back to website where you have to search for the correct product page and then the cooking times are stated on the page. While a cumbersome process I could forgive it if the cooking instructions were clear. For example no idea if the temperature states is for a fan or conventional ovens and they don’t include instructions for weight. So for example I recently bought a 1.5kg stuffed Turkey breast but they sell two sizes and the cooking instructions don’t tell you which size it’s talking about. Please please just include cooking instructions on the product, especially for large cuts of meat. It would make it so much easier.”

Helpful Report

Posted 3 years ago

“The turkey/brie pie was delicious. However, the beef stock bones this time were disappointing. Usually, you send good-sized bones with plenty of marrow, but this time the bones were chopped into very small-sized chunks and there was an incredible amount of beef fat generated - over 1 litre from 5kg of bones! I did save some for beef dripping but a lot went to waste, unfortunately.”

Helpful Report

Posted 3 years ago

“Fantastic meat and excellent service. Given a 4 as I hate the plastic in arrives in and some packed in 4's so unable (frozen) to separate into 2's. As we are a couple don't want to eat 4 at the same time. Also preferred it when you mostly sold meat as it seems more commercial and large now than it did previously.”

Helpful Report

Posted 3 years ago

“Great efficient informative eco-friendly delivery....however bone broth had begun to melt/ crystallise upon receipt. Additionally, the potted crab had to be consumed within two days... arrived 5/11 consume by 7/11. I feel this should have been identified before my purchase.”

Helpful Report

Posted 3 years ago

“Great range of quality food, easy to browse and delivery spot on, thank you Pipers Farm!”

Helpful Report

Posted 3 years ago

“Have had sharing steaks before and have been very pleased. However, we had them for a special occasion and were somewhat disappointed. They were cut differently which made one difficult to cut. We followed the instructions for cooking but they were rare rather than medium.”

Helpful Report

Posted 3 years ago

“We got the scallops in bacon & they were beautiful but expensive ...ideal for those special dinners.”

Helpful Report

Posted 3 years ago

“food from you guys is always good. Food was thawing a bit by time it arrived, which is why ive knocked off a star. But that rump cap is amzzzzzing. And nice to see mutton for sale”

Helpful Report

Posted 3 years ago

“Good quality food and delivered with plenty of protection, wool now being used to protect plants from frost, so good to have something we can reuse and not have to throw away”

Helpful Report

Posted 3 years ago

“Only consumed one item but delivery and presentation good”

Helpful Report

Posted 3 years ago

“Very easy to order have cooked some today and found the chicken very tasty.”

Helpful Report

Posted 3 years ago

“Mince beef is the best around, good price and nice taste. Was disappointed by burgers bought a while back, broke up on defrost and had to use as mince”

Helpful Report

Posted 3 years ago

“Good quality meat but the company seems to be over stretching itself now by selling a lot more products that can be bought more cheaply elsewhere or directly from the producers. The delivery is not always the best as the boxes have been thrown over my gate and even left outside the gate by the road. Also, it would be good to be reminded of vouchers points that can be used. I keep coming back though.”

Helpful Report

Posted 3 years ago

“I loved everything about the products, the packaging and quick delivery. I would have scored a five if I’d received a reply from my email, as I didn’t receive One of my items, which I have paid for and still not heard anything? Toni annette-Norman”

Helpful Report

Posted 3 years ago

“The food we ordered arrived on the day and time promised and was very well packed. We have not yet sampled the food so cannot comment on the taste but it looks very good.”

Helpful Report

Posted 3 years ago

“Its great to have sustainably farmed and quality food delivered straight to my door. I am conscious of the environmental impact of transporting the food across the country and it is quite expensive as its grass fed. However I understand the company are determined to reduce their carbon footprint.”

Helpful Report

Posted 3 years ago

“Hi, I can’t give it a 5/5 due to you using DPD. They keep leaving my box outside my front door. They don’t knock or ring the door bell, they tend to just leave it there. However, that being said overall quality of meat & service from pipers is great.”

Helpful Report

Posted 3 years ago

“The meat/poultry is delicious However the courier DPD are not reliable, i received delivery refund after the parcel lay for 3 hours elsewhere in my building because the courier was too lazy to look for my flat. The meat/poultry was starting to soften by the time we discovered it. With meat and poultry a reliable courier is essential.”

Helpful Report

Posted 3 years ago

“Pork is amazing and very tasty. Delivery and packaging is great.”

Helpful Report

Posted 3 years ago

“The foodstuffs arrived promptly by courier as designated, on time and well packaged. Not yet cooked any meat yet but it looks good, portions on the generous side of weights advertised. I would hope to see some comparative measure of emissions from a serious organic meat company such as the one provided bySL Bridle in her ‘Food and Climate Change’ book- eg gCO2 e per day, inclusive of food production packaging and transport. If they are already available apologies I missed them but definitely not on my invoice.”

Helpful Report

Posted 3 years ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,668 reviews