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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,831 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
Company Reviews Product Reviews
11,772
 Insights Metrics Info
4.8
Based on 6,831 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Alison Smith
Verified Buyer
“We ordered an easy Turkey roast which got lost in the postal mayhem before Christmas. Staff at Pipers Farm was excellent and picked up the loss and hand delivered a new one before Christmas. I would say it was all very easy but I feel the cooking time was too long as our turkey was quite dry and we cooked it less than the recommended time. Stuffing was delicious tho.”
Helpful Report
Posted 3 years ago
Angela Williams
Verified Buyer
“The meat was very tasty, but having ordered one with sage and onion stuffing was very disappointed when we discovered at the table that there was no stuffing. I have confirmed that this was the one ordered and of course it was too late to make any”
Helpful Report
Posted 3 years ago
Julia Channing
Verified Buyer
“Good quality.”
Helpful Report
Posted 3 years ago
Elizabeth Surber
Verified Buyer
“Excellent and reliable. Thank you.”
Helpful Report
Posted 3 years ago
Barbara Pink
Verified Buyer
“An excellent range of quality products.”
Helpful Report
Posted 3 years ago
Diane Powell
Verified Buyer
“Tasty turkey. Delivered despite the Royal Mail strikes and although a day later Pipers customer support was brilliant. I only gave 4 stars because I also ordered the stock which didn't arrive with my turkey. I didn't chase this up though due to delivery issues.”
Helpful Report
Posted 3 years ago
Toni Dos Santos
Verified Buyer
“Disappointed with my meat this year. Gammon leaking on arrival. No fat on gammon to roast and baste leaving my meat dry. Beef Superb.”
Helpful Report
Posted 3 years ago
Norman Gillard
Verified Buyer
“I'm sorry, but at the moment I am unable to review as I am in hospital after a stroke”
Helpful Report
Posted 3 years ago
Carolyn Slingsby
Verified Buyer
“We have been customers for a while now and always had great service, the meat and products are superb! The challenge we had before our Christmas order delivery, no communication as we have always had before. We understand the spell of freezing weather would not have helped and couriers were probably trying to 'catch up'.But it would have been courteous to receive a direct email to us to reassure us we would have our order by 23rd Dec instead of the 21st. All turned out well as we received our delivery 22nd..sorry to leave this feedback, but it's important to mention how we felt. The meat was brilliant again though so thank you Pipers!”
Helpful Report
Posted 3 years ago
Sue Steadman
Verified Buyer
“Excellent quality and delicious but quite expensive. Best gammon we've ever had”
Helpful Report
Posted 3 years ago
Jeremy Wood
Verified Buyer
“Order arrived as promised. Well packaged. All products were delicious.”
Helpful Report
Posted 3 years ago
Carole DYEHOUSE
Verified Buyer
“A huge insulated box deliveted on time with my.meat order. Steaks the rump tiny and somewhat disappointing the rib eye look lovely. Pork chops quite small for our taste, gammon steaks look goid as does the mince. The poussins what a bargain!!! The snall individual cheesecakes look yummy but not tried yet. All well wrapped.”
Helpful Report
Posted 3 years ago
Karen Geary
Verified Buyer
“Delicious chateaubriand, sausages and saucisson. Our second order. Sadly the 12 sausages had defrosted on arrival which entailed using up all of them ahead of time.”
Helpful Report
Posted 3 years ago
Aillie Hardman
Verified Buyer
“I am happy to report that I received all my order despite the difficulties all online shoppers had to endure this Christmas. So thanks for getting organised.”
Helpful Report
Posted 3 years ago
Sally O'Brien
Verified Buyer
“Excellent service and very good. Will order from Pipers Farm again.”
Helpful Report
Posted 3 years ago
Barbara Burton
Verified Buyer
“The meat we have eaten so far ( mutton shoulder for Christmas dinner) was excellent. The meat was well packaged and still frozen when it arrived. It was a day late arriving and I would have appreciated a message from you to explain the delay.”
Helpful Report
Posted 3 years ago
Tim Brouard
Verified Buyer
“Turkey meat was excellent. The breast roll was well prepared and delicious. The Turkey stock was a watery rather poor effort of a stock. Not gelatinous at all, nor flavourful.”
Helpful Report
Posted 3 years ago
Anne Forster
Verified Buyer
“Very happy again with Turkey and delivery my only issue would be the dressing have to take time to pick out the last few quills on the turkey.”
Helpful Report
Posted 3 years ago
Bill Richardson
Verified Reviewer
“Christmas goose and other products delivered on time and in great condition, in recyclable box and insulation. Looking forward to dinner tomorrow! However, one gripe - Pipers website does not allow the option to decline non-necessary cookies (including 3rd party advertising cookies) like all other UK websites. I don't think this complies with UK law, or maybe Pipers.com is a US registered company? Even so, I think it is non-compliant Disappointing if so, and I will move over to another supplier in future.”
Helpful Report
Posted 3 years ago
Peter Lygo
Verified Buyer
“Great products fabulous meats all at competitive prices,well packaged in a eco friendly chilled box delivered to your door. No response from you from the email that I sent, otherwise would have been 5 stars ✨️”
Helpful Report
Posted 3 years ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,831 reviews
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