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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,664 Reviews
96 %
of reviewers recommend Edenmoor (formerly Pipers Farm)
Company Reviews Product Reviews
11,739
 Insights Metrics Info
4.8
Based on 6,664 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Catherine
Unverified Reviewer
“The valentines menu was lovely. Nice steaks and very tasty mishroom sauce. Always good quality from Pipers! The downside is that we took delivery on Friday 10th and all of the meat in the order had started to defrost. The box was far too big without any packaging. We couldn’t re-freeze so had to eat most things over the weekend. Luckily some of the meat order was missing!!”
Helpful Report
Posted 3 years ago
John Wilson
Verified Buyer
“So far only tried the pork and black pudding sausages, but they are wonderful.”
Helpful Report
Posted 3 years ago
Will Sutton
Verified Buyer
“Great quality meat and service at a competitive price for high welfare meat. The only negative would be the amount of plastic used in the packaging. Although, some of it can be recycled and they do offer ways to send it back to them.”
Helpful Report
Posted 3 years ago
Keith Hargreaves
Verified Buyer
“Lovely stuff”
Helpful Report
Posted 3 years ago
Liz Nicholas
Verified Buyer
“Absolutely superb meat. The fillet of beef was delicious and so easily cooked. The Nashville sausages are the best sausages. One star deducted for unreliable delivery which is such a pity given that the products are so good as is the website.”
Helpful Report
Posted 3 years ago
Deborah Henry
Verified Buyer
“Meat was excellent packaging also very good and delivery was on time. One star missing due to an unanswered email question, however it was a couple of days before Xmas and I know it's very busy”
Helpful Report
Posted 3 years ago
Christopher Claridge
Verified Buyer
“Top quality products, very reliable and inspiring back story to the business.”
Helpful Report
Posted 3 years ago
Alison Smith
Verified Buyer
“We ordered an easy Turkey roast which got lost in the postal mayhem before Christmas. Staff at Pipers Farm was excellent and picked up the loss and hand delivered a new one before Christmas. I would say it was all very easy but I feel the cooking time was too long as our turkey was quite dry and we cooked it less than the recommended time. Stuffing was delicious tho.”
Helpful Report
Posted 3 years ago
Angela Williams
Verified Buyer
“The meat was very tasty, but having ordered one with sage and onion stuffing was very disappointed when we discovered at the table that there was no stuffing. I have confirmed that this was the one ordered and of course it was too late to make any”
Helpful Report
Posted 3 years ago
Julia Channing
Verified Buyer
“Good quality.”
Helpful Report
Posted 3 years ago
Elizabeth Surber
Verified Buyer
“Excellent and reliable. Thank you.”
Helpful Report
Posted 3 years ago
Barbara Pink
Verified Buyer
“An excellent range of quality products.”
Helpful Report
Posted 3 years ago
Diane Powell
Verified Buyer
“Tasty turkey. Delivered despite the Royal Mail strikes and although a day later Pipers customer support was brilliant. I only gave 4 stars because I also ordered the stock which didn't arrive with my turkey. I didn't chase this up though due to delivery issues.”
Helpful Report
Posted 3 years ago
Toni Dos Santos
Verified Buyer
“Disappointed with my meat this year. Gammon leaking on arrival. No fat on gammon to roast and baste leaving my meat dry. Beef Superb.”
Helpful Report
Posted 3 years ago
Norman Gillard
Verified Buyer
“I'm sorry, but at the moment I am unable to review as I am in hospital after a stroke”
Helpful Report
Posted 3 years ago
Carolyn Slingsby
Verified Buyer
“We have been customers for a while now and always had great service, the meat and products are superb! The challenge we had before our Christmas order delivery, no communication as we have always had before. We understand the spell of freezing weather would not have helped and couriers were probably trying to 'catch up'.But it would have been courteous to receive a direct email to us to reassure us we would have our order by 23rd Dec instead of the 21st. All turned out well as we received our delivery 22nd..sorry to leave this feedback, but it's important to mention how we felt. The meat was brilliant again though so thank you Pipers!”
Helpful Report
Posted 3 years ago
Sue Steadman
Verified Buyer
“Excellent quality and delicious but quite expensive. Best gammon we've ever had”
Helpful Report
Posted 3 years ago
Jeremy Wood
Verified Buyer
“Order arrived as promised. Well packaged. All products were delicious.”
Helpful Report
Posted 3 years ago
Carole DYEHOUSE
Verified Buyer
“A huge insulated box deliveted on time with my.meat order. Steaks the rump tiny and somewhat disappointing the rib eye look lovely. Pork chops quite small for our taste, gammon steaks look goid as does the mince. The poussins what a bargain!!! The snall individual cheesecakes look yummy but not tried yet. All well wrapped.”
Helpful Report
Posted 3 years ago
Karen Geary
Verified Buyer
“Delicious chateaubriand, sausages and saucisson. Our second order. Sadly the 12 sausages had defrosted on arrival which entailed using up all of them ahead of time.”
Helpful Report
Posted 3 years ago
Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,664 reviews
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