Pipers Farm Reviews

Name: Pipers Farm
Address: King's Mill Road, Cullompton, King's Mill Road, Cullompton, Devon
Rating: 4.84

4.8 Rating 6,478 Reviews

96 %

of reviewers recommend Pipers Farm

4.8

Based on 6,478 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Pipers Farm:

Pipers Farm is a multi-award winning artisan butchers and farm shop providing high quality, ethical and sustainable produce. A collection of 40 small scale local farms, it's one of the most decorated food producers in the country as well as a leading authority on regenerative farming and high welfare meat.

Visit Website

Phone:

01392 881380

Email:

hello@pipersfarm.com

Write Your review

Tell us how Pipers Farm made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pipers Farm 3 star review on 1st December 2023

TOMAS SUTKAITIS

Pipers Farm 5 star review on 25th October 2023

Aaron Monington-Russo

Pipers Farm 5 star review on 11th October 2023

Kerry Eaton-Griffin

Pipers Farm 5 star review on 5th September 2023

Jan Greener

Pipers Farm 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products good, animals cared for and have a natural outdoor life?”

Helpful Report

Posted 3 years ago

“General review, gpod service prompt delivery, usually have some offers on too which is good. I tend to do a bulk order and make it last, everything I've had has good quality and tastes real. I like the ethos of the company and that's why I continue to use. It might seem expensive but I would rather have it less often and know what I am eating.”

Helpful Report

Posted 3 years ago

“The price is reasonable. The quality of the meat is good. The delivery has been reliable.”

Helpful Report

Posted 3 years ago

Hi David, Thank you for your review, please do let us know if there is anything else we can do to improve our service. We really appreciate all your support! Thank you,

Posted 3 years ago

“Love your meat, but the sausage casing on sausages is tough to eat, didn’t enjoy them sorry…”

Helpful Report

Posted 3 years ago

“Excellent website, efficient service.”

Helpful Report

Posted 3 years ago

Hi Elizabeth, Thank you for your review and our 4 stars, please do let us know if there is anything we can do to improve your experience! Thank you,

Posted 3 years ago

“I haven’t tried many things yet, but your whole chickens are always delicious and we shall tuck in with enjoyment one weekend.”

Helpful Report

Posted 3 years ago

“I have received 3 orders. Quality and delivery are excellent. However, a product was incorrectly labelled and consequently I put burgers in fridge & pigs in blankets in freezer. This caused a problem Also, there was very little meat on the bacon - so much fat!”

Helpful Report

Posted 3 years ago

“great meat and milk but not so good delivery”

Helpful Report

Posted 3 years ago

“Love the quality of the meat/dairy. You do seem to run out of mutton and venison a lot, would be great if these were in stock more often as I prefer mutton over lamb. The main thing that I think could be improved is the waste of the wool packs you use for delivery. Some sort of collection as Riverford do of boxes/wool packs would be great as I feel awful throwing them out every delivery even though I know they degrade. I live in a top floor flat in London so I don't compost.”

Helpful Report

Posted 3 years ago

you can read about our free returns service for the wool pouches here:- https://pipersfarm.com/pages/packaging Best Wishes Pipers Farm

Posted 3 years ago

“I don’t need to review the individual meats - they’re always top quality, well butchered and very tasty. My only comment would be on the delivery. I like to shop locally whenever possible, cutting down on food miles, so I was shocked to discover that my order had travelled from Cullompton to Taunton via Birmingham. Maybe, in future, I could collect from the farm as I have in the past?”

Helpful Report

Posted 3 years ago

“All your meats are very good. Chickens are sumptuous. I tried your Jersey milk this time which was lovely sell by date was poor, received Thursday had to be drunk by Friday. Can you freeze this milk.”

Helpful Report

Posted 3 years ago

“Everything we have from Pipers has always been great. The only issue we have is that we are sent offers but when we try to use them they are taken off the points we have built up which seems very unfair!! Or you can’t use them together!”

Helpful Report

Posted 3 years ago

“Great meat and cheese, however, the bacon was very fatty and the meat pies had an odd flavour and the pastry did not cook well, despite cooking longer than they said. Left good reviews for sausages and burgers, all were published but left poor reviews for pies and bacon, these were not published! So you cannot trust their review system, have a look and see if you can find a bad review. Having said that will continue to order as most of their products are excellent.”

Helpful Report

Posted 3 years ago

“Disappointing the meat is delivered frozen, I just don’t buy frozen meat, suggest they make it clearer before ordering. DPD delivered to the wrong address.”

Helpful Report

Posted 3 years ago

Thank you for your time on the telephone last week to discuss your comments - I do hope you enjoyed the Duck once you had defrosted and cooked it? Best Wishes

Posted 3 years ago

“Helpful staff, wonderful products (shame about the delivery cost to the highland mainland area, would be nice if free delivery could be offered when spending over say 1 or 2 hundred pounds)”

Helpful Report

Posted 3 years ago

“After contacting Pipers again, I got a response. £10 voucher! Assuming I order again 🤔 The meat (£65) is normally good but delivery (£7) is not if you consider they left the cardboard parcel on wet grass in the rain, didn’t ring the doorbell. By the time I went searching the meat was starting to soften!!! I called and left a message, no reply 5 days on. Not great customer service”

Helpful Report

Posted 3 years ago

Hi Julie-Ann, Thank you for your review and I am terribly sorry to hear of your disappointing experience with your delivery. I have taken a look into this and can see that a member of the team has been in touch to help resolve this for you. Thank you,

Posted 3 years ago

“Good cheese selection and the biscuits too. Was for my sons birthday and they were the only company who could delivery at the holiday weekend. Will definitely use them again.”

Helpful Report

Posted 3 years ago

“Always great service and products are fantastic. More expensive than buying from supermarkets but the quality and taste is first class. A particular shout out for rib of beef, pork shoulder and duck. I took a star off this time as I was charged for delivery when I assumed it was free. Highly recommend this company.”

Helpful Report

Posted 3 years ago

“The quality of the meat (beef short ribs) was great. It's the first time I have cooked with them and whilst expensive, it's good to know the cattle are grass fed and cared for. Delivery was prompt and efficient. Unfortunately the minimum spend made it expensive and whilst this seems common amongst online butchers, the cheeses I bought weren't needed! The Stilton was amazing but the cheddar slightly disappointing. All in all I wouldn't hesitate to use again for a special occasion and the service was efficient.”

Helpful Report

Posted 3 years ago

“Quality meat. Good focus on animal welfare and eco packaging. Prefer to support a family business rather than a supermarket.”

Helpful Report

Posted 3 years ago

Pipers Farm is rated 4.8 based on 6,478 reviews