Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.82

4.8 Rating 6,754 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent company, one I would highly recommend after using regularly for the past 5 years. The range and quality of their grass fed and free range products is superb. The customer service is spot on, I have never had an issue with any orders or deliveries. Well done and many thanks.”

Helpful Report

Posted 1 year ago

Hi Louise, Thank you for your wonderful 5-star review! We’re so pleased to hear that you’ve been satisfied with our grass-fed and free-range products over the past 5 years. It means a lot to us that you find both the quality of our offerings and our customer service to be superb. Your recommendation truly motivates our team to keep up the good work. We look forward to serving you for many more years to come. Best wishes, James

Posted 1 year ago

“Communication was good as far as informing us of our delivery status. Packaging was very good. Quality of meat is very good. Grass Fed Beef Steak Burgers Were tasty and plump with little shrinkage. Overall very pleased.”

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Posted 1 year ago

Hi Karen, Thank you for your fantastic 5-star review! We’re delighted to hear that our communication kept you informed about your delivery, and that the packaging and quality met your expectations. It's great to know you enjoyed the taste and texture of the grass-fed beef steak burgers with minimal shrinkage. Your satisfaction means everything to us, and we look forward to serving you again soon. Best wishes, James

Posted 1 year ago

“Excellent service and product. Well packed and delivered promptly. Will use again and recommend.”

Helpful Report

Posted 1 year ago

Hi John, Thank you for your amazing 5-star review! We’re thrilled to hear that you had an excellent experience with our service and products. It’s great to know that your order arrived well-packed and promptly delivered as we do our best to make sure that the process from start to finish is as smooth as possible. Your recommendation means the world to us, and we look forward to serving you again soon. Best wishes, James

Posted 1 year ago

“Nice curry, well prepared duck and lovely wood pidgeon.”

Helpful Report

Posted 1 year ago

Hi Andrew, Thank you for your fantastic 5-star review! We’re delighted to hear that you enjoyed the curry, and it’s wonderful to know that the duck and wood pigeon were well prepared. Our team works hard to deliver quality products, and your feedback truly motivates us. We can’t wait to welcome you back for more delicious experiences. Best wishes, James

Posted 1 year ago

“I absolutely love Pipers Farm! The pricing is very reasonable, especially considering the exceptional quality of their products. Delivery was fast, and the communication throughout the process was excellent. I would highly recommend them to anyone looking for great food and reliable service!”

Helpful Report

Posted 1 year ago

Hi Alex, Thank you so much for your incredible 5-star review! We are thrilled to hear that you love Pipers Farm and that you found our pricing reasonable for the quality we strive to provide. It’s fantastic to know that the delivery was fast and communication met your expectations, delivery and customer service should always be as high quality as the products in our eyes. Your recommendation is greatly appreciated, and we look forward to continuing to provide you with great food and reliable service in the future. Best wishes, James

Posted 1 year ago

“Tasty and fresh meats”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you so much for your glowing 5-star review! We’re thrilled to hear that you find our meats tasty and fresh. Quality is very important to us, and it's wonderful when our customers notice the difference. Your support is invaluable, and we can’t wait to have the pleasure of serving you again soon! Best wishes, James

Posted 1 year ago

“A huge thank you to Piper Farms for the absolutely delicious food I ordered for Christmas! The sage and onion chicken was so delicious and the organic smoked salmon was amazing. Plus all the extras such as croissants, Stollen bites, mince tarts and of course Christmas pudding. This is my second Christmas season I have ordered from them and it only gets better. Of course each month I always place an order as the meat is organic and you can definitely tell the difference. I am so grateful to the farmers who provide this delicious food and to Piper Farms who make it easy for me to eat well.”

Helpful Report

Posted 1 year ago

Hi Jacquie, Thank you so much for your wonderful 5-star review! We’re absolutely thrilled to hear that you enjoyed your Christmas feast and that our products continue to impress you. It’s rewarding to know that our efforts in sourcing delicious, slow grown food resonate with you. We truly appreciate your ongoing support and are grateful for farmers who share our passion in providing exceptional quality. We can’t wait to delight you with more delicious offerings in the coming months. Best wishes, James

Posted 1 year ago

“The mackerel filets were a nice size, lovely the note that said who had caught them. The Cheese and Red Onion Marmalade Sausage were fantastic. I was very disappointed that I couldn't find them again on your website, I was going to fill my freezer with them, the nicest sausage I've had in a long time!”

Helpful Report

Posted 1 year ago

Hi Jacqueline, Thank you for your wonderful 5-star review! We're so pleased to hear that you enjoyed the mackerel filets and appreciated the personal touch of knowing who caught them. It’s also fantastic to know that you loved the Cheese and Red Onion Marmalade Sausage - they are indeed a favourite among many. I’m sorry to hear that you couldn't find them on our website. We regularly update our stock, and I can see that we do currently have them available so we'd love to help you fill your freezer with them! Thank you again for your kind words, and we can’t wait to serve you again soon. Best wishes, James

Posted 1 year ago

“As we have only just received our order we have not eaten it all as yet !!!! But if it is up to your usual standard of quality and taste, we will enjoy it. Only downside, but not your fault, was that the package was not put in our notified safe place. Fortunately I noticed it, although it was dark, so actually no problem, but there could have been.”

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Posted 1 year ago

Hi Robin, Thank you for your thoughtful 4-star review. We appreciate you taking the time to share your feedback with us. We're glad to hear that your order has arrived and that you’re looking forward to enjoying it. Quality and taste are what we aim for, and we hope it lives up to your expectations. We apologise for the inconvenience with the delivery to your safe place. We understand how important that is, especially in the dark, and we’ll make sure to address that with our courier partners. Thank you for bringing it to our attention. We hope you enjoy your meals, and we look forward to serving you again soon. Best wishes, James

Posted 1 year ago

“We placed an order in November for Christmas delivery. The delivery arrived on time and all items arrived in perfect condition and were top quality and delicious. We were so impressed that we placed another order last week to stock up the freezer. Really pleased to see I was able to order mutton. Looking forward to using it.”

Helpful Report

Posted 1 year ago

Hi Shiralee, Thank you for your wonderful 5-star review! We’re delighted to hear that your Christmas order arrived on time and in perfect condition. It’s fantastic to know that everything was top quality and delicious—it sounds like a lovely festive treat. We’re thrilled that you decided to stock up your freezer and that you found mutton available for order. We can't wait to hear how you use it in your cooking. Your support means so much to us, and we look forward to continuing to serve you some wonderful products in the future. Best wishes, James

Posted 1 year ago

“Fabulous product - our family really enjoyed this a special treat. Packaged well and delivery communicated very well. Would recommend.”

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Posted 1 year ago

Hi Dawn, Thank you for your wonderful 5-star review! We’re so glad to hear that your family enjoyed the product as a special treat. It’s great to know that everything was well packaged and that our delivery communication met your expectations. Your recommendation means a lot to us, and we look forward to bringing more delicious products to your table. Best wishes, James

Posted 1 year ago

“The goose was delicious. It arrive on the date I had specified, beautifully packed with separate trays for gizzards and internal fat. I will definitley order from you again.”

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Posted 1 year ago

Hi Judy, Thank you for your wonderful 5-star review! We’re so pleased to hear that you found the goose delicious and that it arrived on time, beautifully packed. We take great care in how we prepare and pack each order, and it’s rewarding to know our efforts made a positive impact for you. We can’t wait to serve you again soon. Best wishes, James

Posted 1 year ago

“I was very impressed with your packaging . Your aim must be for zero plastic . Steaks delicious”

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Posted 1 year ago

Hi Victoria, Thank you for your wonderful 5-star review! We’re so pleased to hear that you were impressed with our packaging and we are committed to minimising plastic as much as possible. It’s music to our ears that you found the steaks delicious! We truly appreciate your feedback and look forward to providing you with more great experiences in the future. Best wishes, James

Posted 1 year ago

“Delighted with my food from Pipers Farm as always. The chicken burgers are delicious. I'm pleased to able to support you. Many thanks, Chris.”

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Posted 1 year ago

Hi Chris, Thank you for your wonderful 5-star review! We're delighted to hear that you enjoyed your food from Pipers Farm, and it's fantastic to know how much you love our chicken burgers. Your support means a lot to us, and it motivates our team to keep delivering quality products. Thanks again for your kind words, and we look forward to serving you again soon. Best wishes, James

Posted 1 year ago

“I’d been looking for higher quality meat that had given the animals a nicer life and was supporting smaller companies, rather than the big supermarkets. I’m so glad I found Pipers farm the steak is some of the best I’ve ever had and quickly ordered more. Really impressed with the quality of the meat and how it’s delivered.”

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Posted 1 year ago

Hi Lyndsey, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found Pipers Farm and are enjoying the high-quality meat we provide. It’s wonderful to know that our commitment to animal welfare and that supporting smaller companies and farms resonates with you. Your enthusiasm for our steak truly means a lot to us, and we appreciate your support. We can’t wait to serve you again soon. Best wishes, James

Posted 1 year ago

“This Christmas I orderd both my turkey and a beef fillet. Both were delicious, but the beef fillet was outstanding. Various guests, some of whom work in hospitality, said it was the best piece of meat they had ever eaten. I prefer to but meat infrequently, but whne I do, to make sure it's top quality. Pipers Fram is top quality.”

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Posted 1 year ago

Hi Christina, Thank you for your wonderful 5-star review! We're overjoyed to hear that both your turkey and beef fillet were delicious, and it's especially gratifying to know that our beef fillet impressed your guests so much. We take great pride in providing top-quality products, and your feedback truly reflects our commitment to excellence. We appreciate your preference for high-quality, slow grown meat, and we can’t wait to serve you again with more delicious offerings in the future. Best wishes, James

Posted 1 year ago

“Love everything about pipers.... from their raw butter to lambs hearts.”

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Posted 1 year ago

Hi Sarah, Thank you for your lovely 5-star review! We're overjoyed to hear that you love everything about Pipers Farm, from our butter to our lambs hearts. It's fantastic to know that our products resonate with you. We’re committed to quality, and your feedback means a lot to us. We can’t wait to welcome you back for more of your favorites. Best wishes, James

Posted 1 year ago

“Food was great. I put the wrong address on and contacted Piper's to let them know. I accept that's my problem and my error but I would have expected a reply eventually. In the end it proved lucky as the requested gift message wasn't in the parcel so when it went to the wrong address I was able to intercept and put my own so the recipient knew who it came from.”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you for taking the time to write a review. We’re sorry to learn about the mix-up with the address, although I cannot see that we have received any communication from you. While we understand mistakes happen, we always strive to provide timely support in situations like this. Your feedback has been noted, and we will work on improving our response times to ensure better communication in the future. We’re pleased that you were able to intercept the parcel and personalize the gift message. Thank you for sharing your experience with us, and we hope to serve you even better next time. Best wishes, James

Posted 1 year ago

“We ordered a truckle of Quicke's cloth bound cheddar for Christmas. It cam without delay and was superb”

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Posted 1 year ago

Hi Bruce, Thank you for your wonderful 5-star review! We’re so pleased to hear that your Quicke's cloth bound cheddar arrived promptly and met your expectations. It’s always great to know that our products are contributing to your festive celebrations. We appreciate your support and can't wait to serve you again soon. Best wishes, James

Posted 1 year ago

“I ordered the 2kg Sirloin of beef as my contribution for our Christmas lunch at my sister's home after hearing about Pipers Farm on Josie Fear and Charlie Irons' Youtube vlogs. It was a complete risk as we had never bought from Pipers Farm or in this way before. I was a little nervous something might go wrong and then we wouldn't have a joint for Christmas but what a good decision it turned out to be. Delivery was on time, to the minute and the beef looked delicious, was packaged carefully and appropriately with instructions for unpacking, freezing and cooking properly. A beautiful booklet detailing all about the different meats and how to cook them was also included - sadly for me, there wasn't two booklets so that is over at my sister's house :). On the day, with minimal preapration we popped the beef in to cook and after resting the joint for a while we enjoyed the most succulent, delicious, high quality beef we have ever had. We will definitely order from you again. Thank you for such good service.”

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Posted 1 year ago

Hi Fiona, Thank you for your wonderful 5-star review! We’re absolutely delighted to hear that you took the plunge with us for your Christmas lunch and that it turned out to be a great decision. It’s fantastic to know that your delivery was timely and that everything was packaged with care along with useful instructions. We aim to provide quality products and informative resources to make your experience as seamless as possible. We’re thrilled that the beef was succulent and delicious, and we appreciate your kind words about our service. We can’t wait to welcome you back for more tasty occasions. Best wishes, James

Posted 1 year ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,754 reviews