Pines and Needles Reviews

Name: Pines and Needles
Rating: 4.20

4.2 Rating 2,555 Reviews

68 %

of reviewers recommend Pines and Needles

4.2

Based on 2,555 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Pines and Needles:

Pines and Needles are proud to present our range of Christmas Trees and Christmas Decorations. Feel the Christmas festivities come to life with our fresh and real Christmas Trees from our Online Store, where we will deliver straight to your door, letting you relax and enjoy your time with the family. We also provide a host of Christmas Tree services including Delivery, Installation and Decoration services, designed and built for our customers.

We also have over 30 Stores operating across London, as well as the South of England, where you can come and join us to pick the tree that suits you best. We will deliver your Christmas Tree to your door in perfect time for Christmas for you and your family to enjoy.

Visit Website

Phone:

0203 384 9420

Email:

sajel@pinesandneedles.com

Location:

123, Shirland Road, London
W9 2EW

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Pines and Needles 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My best xmas tree ever. Perfectly shaped!”

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Posted 15 years ago

“Very pleased with tree, will buy again next year”

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Posted 15 years ago

“10/10 Thank you for delivering such a beautiful Christmas tree.”

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Posted 15 years ago

“very nice; lots of berries which have remained in situ 'til today (25 Dec)”

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Posted 15 years ago

“Great tree”

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Posted 15 years ago

“Fresh, perfect shape and, importantly, ready to straight into its stand”

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Posted 15 years ago

“tree of good quality”

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Posted 15 years ago

“I was worried about what it would look like and it was absolutely the perfect tree!”

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Posted 15 years ago

“Really excellent service. The delivery guys were prompt and super helpful. The tree was glorious. The whole family agreed it was the best tree we'd ever had - beautiful tapered shape, lovely colour and in spite of dropping a fair bit on the day it arrived, it barely dropped any more needles after that (and we took it down on the 6th Jan). The stand (with water) was brilliant as well - really stable. Thank you for a superb service.”

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Posted 15 years ago

“The tree was beautiful and didin't give me hayfever!”

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Posted 15 years ago

“Very good tree, lasted well”

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Posted 15 years ago

“Perfect”

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Posted 15 years ago

“Perfect”

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Posted 15 years ago

“I received an alternative as these were not in stock, but I was happy with them nonetheless.”

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Posted 15 years ago

“Great tree”

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Posted 15 years ago

“the holly was lovely”

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Posted 15 years ago

“wldn,t have thought to get them for decorations..brill they got put in order”

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Posted 15 years ago

“order changed from 6ft quickly with no hassle..brilliant”

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Posted 15 years ago

“Beautiful tree and it still looks good, it's 3rd Jan now !”

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Posted 15 years ago

“Our tree was lovely !”

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Posted 15 years ago

Pines and Needles is rated 4.2 based on 2,555 reviews