PikPerfect AG Reviews

Name: PikPerfect AG
Address: Schlierenstrasse 15, Uitikon-Waldegg, Zürich
Rating: 4.91

4.9 Rating 3,354 Reviews

99 %

of reviewers recommend PikPerfect AG

Company Reviews

Metrics

Info

4.9

Based on 3,354 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About PikPerfect AG:

Our designers create Photo Books and Wedding Albums you'll cherish for life!

Visit Website

PikPerfect AG 5 star review on 22nd March 2024

Anonymous

PikPerfect AG 5 star review on 16th January 2024

Taylor R

PikPerfect AG 5 star review on 27th December 2023

Trevor H

PikPerfect AG 5 star review on 27th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So worth it!”

Helpful Report

Posted 3 weeks ago

“Amazing service and fantastic quality product”

Helpful Report

Posted 4 weeks ago

“Amazing service, really helpful and various chances to amend and alter pages. We are so happy with our wedding album, it’s beautiful, the material and layout is perfect for us and exceeded our expectations. If anyone is looking for a wedding album service I’d highly recommend.”

Helpful Report

Posted 4 weeks ago

“Easy to work with the designer and the album came out wonderfully! This was my 5th purchase from PikPerfect”

Helpful Report

Posted 1 month ago

“Stunning photo quality of memories that will last a lifetime! Fantastic help from the design team and help with layout and photo selections! Thank you Nicholas and team!”

Helpful Report

Posted 1 month ago

“If getting help is your goal, PikPerfect reviews the photos you submit, narrows them down, and then you have the option to add back or change as you wish. Once the album is placed, you don't have the option to move photos in order. Everything at that point is pasting a comment- an instruction. They also don't crop out distracting areas of photos, so what you load is what you get. For a parents wedding album, I did 7 versions until it was how I wanted it. If you appreciate a more hands-off approach, this is for you. Album result is quality. I was pleased with the photos, cover, and binding. Overall, I paid for that help in the price.”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you for your feedback. Just to clarify: we do crop and zoom into photos, but it also depends on the design you choose. For example, if you have two portrait images on a page and you want to crop out something distracting at the top, we might need to convert these into square images if the original is closely cropped. This often comes down to personal preference - just let your designer know which option you prefer, and they'll always be happy to adjust the design for you. Best regards, Nick

Posted 1 month ago

“My book turned out fantastic! It was a gift and the recipient loved it!”

Helpful Report

Posted 1 month ago

“I thought it was very well done. It took a minute to get it but that's my fault for not seeing they weren't in USA. Quality product though, recipient was very happy.”

Helpful Report

Posted 1 month ago

“Our daughter LOVED the photo book her sister made for her birthday! Victor did a great job with the design and it was easy to request changes. The print quality is amazing, and the soft velvet cover with laser etched engraving came out fantastic.”

Helpful Report

Posted 1 month ago

“I can’t say enough great things about my PikPerfect photo book!! I ordered the large square (12x12) lay-flat photo book for my wedding album. To give some context my wedding was 4 years ago and I never got around to sifting through all the photos, designing the book and choosing a vendor to order it from. Enter PikPerfect, they DO IT ALL. I uploaded my wedding photos and through their photo selection service they did all the work to chose the best photos and also letting me edit their selection afterwards. Then they designed the entire book using a format style I best aligned to. The design process was so easy and I really appreciated the ability to give input after each draft. It was a great partnership! When the book arrived it was beautiful and amazing quality. Worth every penny and would highly recommend. I’ll be using them again for other photo books in the future.”

Helpful Report

Posted 1 month ago

“Friendly service but user interface is clunky and difficult to use. Not practical to leave comments on photos to ask for them to be moved around (even when such photos were uploaded in the correct order) - should be able to drag and drop when revising before printing. Quality is good but I have abandoned moving photos around due to the time it takes to leave comments and ask for them to be moved.”

Helpful Report

Posted 1 month ago

Hi Chris, Thanks for your feedback. As they do on your computer, photos are saved in the album by name or date and not in the order you upload them. If you would like the photos used in a sequence that is different from their name/date, it's best to rename them in the correct order before uploading. Our design service includes unlimited free revisions, and while it's easy to annotate your comments directly on a photo/s, it can get tedious if you need to move a lot of photos around in the design. That said, we're soon releasing a new DIY option that will allow you to review and move photos around as much as you want, we hope to have this live in the next few weeks! Best regards, Sonia

Posted 1 month ago

“I did NOT receive my photo album in the mail as FedEx delivered it without requiring a signature. I am still trying to get PikPerfect to respond as I have now paid A LOT of money without receiving my purchase.”

Helpful Report

Posted 1 month ago

Hi Susan, As soon as you informed us that the package was not received, we filed a Lost Package claim with USP, but it can take a couple of weeks for them to complete their review and get back to us. While we have no influence over how UPS delivers, we're doing all we can to keep after them and hope to get this resolved ASAP. If they are able to find the package, they will reschedule delivery. But if not, we'll reprint a new copy and ship this out to you. Sorry for the trouble and delay this has caused! Kind regards, Nick

Posted 1 month ago

“Helena was great to work with! This was a layflat album of my daughter's wedding photos that I created for her & her husband for their anniversary. My daughter had some specifics things she wanted it to include and I knew the sequence and groupings of the photos and Helena was able to make it all come together! When it arrived, my daughter sent me a video of her going thru it and she was thrilled with the quality and the formatting, and of course the special memories she now has in an album!”

Helpful Report

Posted 1 month ago

“Great service would recommend highly”

Helpful Report

Posted 1 month ago

“I have been creating one of a kind layflat albums with PikPerfect and LOVE them. Their design service allows me to provide input into layout changes and works with me until everything is perfect. The quality of the albums in unmatched to anything I have been able to find in the US. I could not recommend them more!”

Helpful Report

Posted 1 month ago

“The one thing I would change is that there should be a link to upload photos on every communication. Having to wait an extra day to do this after I requested it slowed down the process inordinately.I am very pleased with our lay flat book. It took 8 iterations to get it right. I really appreciated the design team's efforts to make sense of an overwhelming number of images.”

Helpful Report

Posted 1 month ago

“Fantastic service and album as normal, highly recommended”

Helpful Report

Posted 1 month ago

“Just received my book and i am so pleased with the quality! Thank you!”

Helpful Report

Posted 1 month ago

“We were so excited to receive our premium lay flat wedding photo album, and it was much more higher in quality than we could have ever imagined. Philip, PikPerfect’s designer, was wonderful to work with, very patient with our amends and quick to turn around the changes for us to review. Thank you so so much. We are thrilled with the photo album and look forward to using PikPerfect again for our future memories. We will recommend this company to our family and friends for sure!”

Helpful Report

Posted 1 month ago

“Thrilled with our wedding album and thoroughly recommend PikPerfect, from initial concept, design process and finished product. A most efficient service all-round. Bravo!”

Helpful Report

Posted 1 month ago

PikPerfect AG is rated 4.9 based on 3,354 reviews