Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,163 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

Write Your review

Tell us how Physical Gold made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Physical Gold 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Explain gold investments in plain clear language to new investors. Don’t assume everyone will understand the terms. Explain price over spot & spread prices to give more confindenxe to the buyer. \n\nYes I would recommend you to friends.”

Helpful Report

“Excellent service and excellent communication definitely would recommend.”

Helpful Report

“Online order options would be good for the SIPP product. Apart from that all great.”

Helpful Report

“A bit more detailed information on the *** per month investment where you act as adviser and buyer of gold. I am interested in this service but felt there was not enough information about how you choose the couns/bars. Hence I never went with it.\n\nAlso would like to know if it makes more ecconical sense to buy a 1 Oz coin every 4 months or a quarter Oz every month. I would appreciate your honest opinion. Please feel free to call if more convenient than sending an email. ***”

Helpful Report

“First class service, Britannia arrived when stated and was in first class condition and also in nice box, ideal as coin was a gift for my grandchild”

Helpful Report

“A slick buying process with all parts of the purchase within the given timescale. Also and very importantly...the best price on the market!!! I would definitely recommend this company to the private gold/silver coin buyer.”

Helpful Report

“*** not only gave me sound and impartial advice on the relative merits of different investments but helped me choose the selection of coins, without which it would have been a daunting task.”

Helpful Report

“Great customer service, smooth experience, fast delivery, no issues. Highly recommended.”

Helpful Report

“Great service great price, Will use this service again”

Helpful Report

“I was very pleased with service I received from Physical Gold. Being my first buying I was a little nervous but the information I received and the time taken to explain things to me and to answer my questions reassured me. This enabled me to continue and yo make my purchase. Very excited.”

Helpful Report

“Quick and easy to use. Good products.”

Helpful Report

“None.”

Helpful Report

“Great customer service, Dan was very helpful, he called me and answered all questions. I recommend Physical Gold to everyone, just give them a call and check it yourself.”

Helpful Report

“I have found the website and contact by phone entirely satisfactory. Delivery was also prompt and the coins were as expected. I have compared prices with other dealers and found them equal or higher and therefore I will probably only buy gold from PhysicalGold in future.”

Helpful Report

“Very easy to use. Quick delivery”

Helpful Report

“*** was very helpful and easy to talk with. I found all the information sheets very helpful but still had to ask some questions:\nCould we put account in both names to prevent frozen assets if account holder died. \nWhat would happen if Physical Gold stopped trading, how would we access our coins from storage?\nMy questions were answered quickly.\nWould recommend to others. \nPhysical Gold were recommended to me by a relative.\n”

Helpful Report

“Open and honest service. Would recommend to others.”

Helpful Report

“Good service, easy to use and prompt delivery. Offers good advice on precious metal investing.”

Helpful Report

“The person who dealt with my request for a certain coin was extremely helpful and did exactly as I asked. He promised to have the coin delivered on a certain day and did not let me down, I would recommend Physical Gold to anybody for good service and curteousy.”

Helpful Report

“I believe the monthly savings plan was a good service but not everyone can afford the the £250 limit \nI understand other companies are looking into offering these inthe nearest future \nAlso other gold companies offer free delivery \nI have always recommended Physicalgold to my friends \n”

Helpful Report

Physical Gold is rated 4.9 based on 1,163 reviews