Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,163 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful and friendly.i have recommended your company already.whether they take up the option is up to them. dan did his job well.”

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“The whole process from first contact to order completion was extremely efficient ,well explained and most professional with a personal and relaxed approach\nOnly a week from first contact to receipt of the order.\nI would certainly recommend Physical Gold to anyone thinking of first investing in Gold.”

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“Would recommend”

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“At the moment I have been very happy with your services; with a special note to thanks James; who is always very informative and helpful”

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“My first order was dealt with out of hours on a Saturday and despite foggy weather arrived a few days later.”

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“Better info about the monthly saver and whether it's running or not running. An electronic or scan version of your certificate maybe ideal choice too.”

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“A knowledgeable organisation that is a pleasure to do business with. All orders promptly dealt with and at a most competitive price.”

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“Excellent, prompt and efficient service.”

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“Very easy to set up an account. Friendly and informative staff to help via a phone call, really supportive. Best prices on the internet. Have already recommended my dad to use the service and would also recommend to others without hesitation.”

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“Speedy and personal response by telephone. Complete understand of an order in several parts..Quick despatch with complete documentation. Order received within 48 hours.”

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“No problems encountered”

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“Excellent service, friendly professional and delivered when said.”

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“Good service, very reliable and beautiful items for a competitive price.”

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“I couldn't have been happier with the level of service provided.”

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“clear information provided on options all without any pressure”

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“I telephoned to find out about delivrey and reveived the information that i required from *** (?) Ordering was easy and I am glad you can make arrangements to store gold as i will be buying more. You were the cheapest i could find. I received my gold within the allocated time.”

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“I think info on progress of order would be useful”

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“I am more than satisfied with the service provided to me over the last two years by Physical Gold. Their staff members are unfailingly polite when answering queries and my requests were all handled swiftly and efficiently. If I hadn't needed cash to get work done I would still be with them. I have no hesitation in recommending to anyone wishing to invest in precious metals to try using Physical Gold.\n ***”

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“Very efficient and easy to use website. Coins arrived quickly and safely.\nShow both sides of coins. Show credit card charges up front to avoid having to back-track and then put debit card details in. Need more detail on site on quality of coins/finish and side by side bullion value (other than for Troy oz coins), coin cost for bullion quality, coin cost for proof etc. With percentage increase in brackets perhaps. Increase accessories - perhaps some mini pirate treasure chests.”

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“Clear to use website”

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Physical Gold is rated 4.9 based on 1,163 reviews