Physical Gold Reviews

4.79 Rating 339 Reviews
99% of reviewers recommend Physical Gold

About Physical Gold: Making physical gold and silver investment simple and accessible.

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Phone:
020 7060 9992

Email:
info@physicalgold.com

Location:
Tower 42, 5th Floor25 Old Broad Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
on-time delivery
97%
Customer Service
communication channels
Live Chat, Telephone, Email
queries resolved in
Under an hour
"I was disappointed with the delivery. It should have been next day but eventually arrived after 6 days. I feel this was poor service and not as offered."
Helpful Report
Hi, sorry to hear about the extended delivery time. I've looked into your order and it was placed on a Friday, so 2 of those days were the weekend. The order was placed in the period leading up to Christmas when we tend to get a spike in orders and the postal system is also delayed. I understand this can be frustrating. While a majority of orders are received next day, we'll continue to try improving during the busy Christmas season.
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Physical Gold is rated 4.79 based on 339 reviews