Physical Gold Reviews

4.79 Rating 339 Reviews
99% of reviewers recommend Physical Gold

About Physical Gold: Making physical gold and silver investment simple and accessible.

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020 7060 9992


Tower 42, 5th Floor25 Old Broad Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
on-time delivery
Customer Service
communication channels
Live Chat, Telephone, Email
queries resolved in
Under an hour
"I was disappointed with the delivery. It should have been next day but eventually arrived after 6 days. I feel this was poor service and not as offered."
Helpful Report
Hi, sorry to hear about the extended delivery time. I've looked into your order and it was placed on a Friday, so 2 of those days were the weekend. The order was placed in the period leading up to Christmas when we tend to get a spike in orders and the postal system is also delayed. I understand this can be frustrating. While a majority of orders are received next day, we'll continue to try improving during the busy Christmas season.
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Physical Gold is rated 4.79 based on 339 reviews