PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,714 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 11th September 2025

Tracy Kirbyshire

PetsPyjamas 5 star review on 10th September 2025

Rachel Denman

PetsPyjamas 5 star review on 18th August 2025

Nicola Ashworth

PetsPyjamas 5 star review on 14th August 2025

Grace Green

3561

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hotel stay was lovely , bit pricy bur very nice , great for dog , only gripe , ( only small one but worth mentioning) was dinner was in bar or reception area with dog , which is of course understandable , but bar menu ! Resorted to fish and chips or burger which was a little disappointing choice . Stay away for work a lot and tends to be same issue in the more expensive hotels , but Saturday night , close on £500 room , sure the offerings could be stretched a little bit . That said staff and everything else top notch . Thankyou k”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your experience 🐾 We hope that you did have a lovely time, although we are sorry to hear some things didn’t quite hit the mark. We will pass on your feedback, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 1 year ago

“Brilliant service, easy to book, kept updated. So easy”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“I was so pleased at how quick and easy it was to book and when I wanted to upgrade the stay and organize a birthday surprise it was done within 30 minutes. Will definitely be back to book again. Thank you!”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Excellent prompt service”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Friendly, helpful staff happy to be flexible to accommodate our requirements. Pet pyjamas offers better experiences than other companies we have booked with, with more consideration of the suitability of the property and its immediate surrounds for dogs.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Discovered Pets pyjamas through a Facebook advert and booked a night away with them the very next day. Website was easy to use and had some great pet friendly hotels. Will be using again soon”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Site was very easy to use. I was looking for a well cared for dog friendly property and if it lives up to the pictures I think it should be just what I wanted.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“As usual it was simple and straightforward to book our trip with PetsPyjamas. Immediate confirmation received from both PetsPyjamas and the chosen hotel, excellent thank you”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Great website with lots of information about the accommodation and the destination. Very responsive to my online query and when my preferred accommodation was not available they emailed straight back with an offer to find alternative accommodation. A short exchange of emails and we found a perfect hotel with an apartment and private garden which looks perfect for our dogs. Looking forward to our weekend break in June.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“What a pleasure to deal with ! Ella was nothing but helpful in helping me make my booking . It wasn't straight forward but she put all the wheels in motion to go ahead with my booking . I'm sure the hotel I've chosen will be Perfect for me and my 2 beardies the night before bournemouth ch. Show and we will arrive at the show bright and breeze Thank you petspyjamas”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Very helpful and efficient”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Always a great experience to book hotel break with the team.. everyone is super nice and friendly. PetsatPyjamas have a very nice hotel & amazing packages so our boy Boomer is treated like a king during his stay💙🐾🤩”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you had a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“We were given PetsPyjamas gift vouchers as a gift from relitives and were amazed at the amount and variation of establishments that accepted our dogs and the vouchers. We had a small problem booking our chosen holiday and contacted PetsPyjamas their friendly staff member Andrea sorted it out for us to confirm our booking. Patricia”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“always friendly and helpful”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Efficient ,friendly,nothing too much trouble”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Very pleased to be able to book our hotel via PetsPyjamas. Very efficient and excellent choice. Ian”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Linda was very helpful to rent out of her way to help me thank you”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Very friendly easy to talk to. Very helpful, looked into things for you.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Easy to follow website. Like the fact aimed at pets. Thank you.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“I rang PetsPyjamas and my problem was sorted in minutes! I was struggling to find somewhere at short notice and for only one night that was dog friendly... The delightful Ashliegh was friendly and efficient and made it happen in a jiff. From now on PetsPyjamas will be my first port of call 😃 Thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,714 reviews