PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,714 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 11th September 2025

Tracy Kirbyshire

PetsPyjamas 5 star review on 10th September 2025

Rachel Denman

PetsPyjamas 5 star review on 18th August 2025

Nicola Ashworth

PetsPyjamas 5 star review on 14th August 2025

Grace Green

3561

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Requested Ashley to do my booking for me ( not too clued up on the internet to do it myself) couldn’t have had a more helpful , pleasant girl if I tried . Thank you, will certainly recommend PetsPyjamas - first class service !”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Staff are really helpful especially Linda who contacted the cottage owner on our behalf with a query - she responded next day, on her day off too ... excellent service :)”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Very helpful staff and very patient helped me book a special night away for my daughters birthday with my lovely dog much appreciated.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Lynda was incredibly helpful with our booking. I had a number of questions about the hotel and she sorted them out within minutes. She was a pleasure to deal with.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“They sorted everything out quickly and definitely recommend to book through pets pyjamas”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“I recieved my personal quote really quickly. I went back and changed the hotel a few times and there was always a quick response. would definately use again!”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Very good response and reply to queries”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Quick and efficient customer service.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Amazing - extremely friendly and willing to help. Joanna helped me all the way and made it a pleasant experience.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“So far so good. Only booked so far and not travelled but experiance so far very good. I found the website and just the accomodation i wanted so booked. I then checked my email and found a welcome voucher with £25 off my first booking. I called through and as it was later on a Sunday customer service wasnt avalibale. So i spoke to a very helpful person in sales. She said it wasnt an issue and she could leave a message for customer service to apply to my booking. Having received my confirmation today the voucher has been applied as promised with no issue. Very good service so far.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Easy to book, good range of locations, value for money with pets going free.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Excellent website and easy and straightforward to book a room. Thank you Feel relaxed and satisfied and look forward to my booking.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Was delighted at how quickly I was able to book good accommodation for ourselves and our dog. Cost of our stay reasonable too. Many thanks to Zahraa Barlas for organising this for us.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Good experience”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Great reviews, photographs and easy to book. Can’t wait to visit.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“very professional”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“The whole process was first class! Great choice, plenty of information and very competitive pricing. All of this backed up by outstanding customer service from Joanne who was incredibly responsive and helpful.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Grat service, very helpful nothing to mutch I have got a great relaxing break I need after all my hospital cancer checks and my ill health and my two dogs are going to love it and as it is are 3rd anniversary and a short 2nd honeymoon I'm going to love it”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“It's been 15 years since we had our last holiday. Finding Pets pyjamas made choosing a cottage very difficult.....so many high quality properties to choose from with a large choice in our choice of destination in Northumberland. Once our decision was made, filling out the online request form was straightforward and so far, customer service has been second to none.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,714 reviews