PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,714 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 11th September 2025

Tracy Kirbyshire

PetsPyjamas 5 star review on 10th September 2025

Rachel Denman

PetsPyjamas 5 star review on 18th August 2025

Nicola Ashworth

PetsPyjamas 5 star review on 14th August 2025

Grace Green

3561

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Linda was fantastic responding very quickly understanding and excellent.”

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Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“The website was easy to navigate and I was very impressed with how quickly Ashley emailed me with a price for the hotel I was interested in booking. She followed up with a very informative call and took my deposit over the phone. Great service. Now looking forward to my holiday in September.”

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Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“I recently booked a holiday with Pets Pyjamas having been told of their excellent service by friends. My experience did not disappoint. Lynda from Pets Pyjamas took time to understand our needs and to suggest the most suitable options. She always responded quickly even way out of office working hours.”

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Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“From making an initial enquiry to booking dog friendly accommodation all staff I dealt with were efficient, prompt with replies to any queries I had and knowledgeable. This made it a positive experience rather than a frustrating one, which it sometimes can be. An added bonus was that I didn't have to pay the additional fee for dogs of £10 per night.”

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Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“ALL GOOD THANKYOU”

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Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Just booked a weekend away for myself, friends and 4 pooches.. Emailed and called Pets Pyjamas to change dates and ask a few quetsions - great customer service and will definately look to use them again”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Thanks to PetsPyjamas for an easy search experience to find a rated pet friendly place to stay on our travels. Ashley was really attentive and professional in assisting with our booking.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“We were looking to book a 1 night stay with a nice restaurant as it will be my birthday. We are travelling home after our holidays and found the Bears Paws not far from the M6.I had a question before booking and my query was answered very quickly so I was able to make my booking straight away. A very good experience. Looking forward to our stay.”

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Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Donna was so very helpful and everything was explained and set up just as I requested”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Had a couple of queries about the booking of our holiday, Joanne was very helpful and knowledgeable and made the whole booking experience easy to understand.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Amazing customer services! After having a cottage cancelled by the owner, we were offered alternative accomodation. Joanne in particular was very helpful, all staff were in fact. Strongly recommend.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Really lovely website to browse and really easy to book online”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Great information, quick replies and a fantastic price.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Always a great experience booking through Pets Pajamas! Thanks for advice and helping with an easy booking”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Easy to see accommodation. Good photos and descriptions”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Excellent service when I had to call as i had a problem making a payment online. Very friendly and extremely helpful, thank you.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Very Helpful We changed the dates more than once before booking, with no drama what so ever. Donna who sorted it for me was Brilliant thank you.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“The phone was engaged, so I left a message. My call was soon returned. I explain what I would like. About 10 minutes later, I got a phone call to say that the hotel was available for the dates Inhad requested AaAand so I made a booking, everything was smooth and easy. Unfortunately, I didn't get the booking confirmation by email. I had to ring Customer Care and the confirmation was sent by text, so there was no problem. The people were friendly and helpful.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Easy to use and very efficient”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Always a solid experience - when you check options on the website they follow up and are very helpful. Prices of accommodation are competitive and lots of options of places to stay.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,714 reviews