PetsPyjamas Reviews

4.7 Rating 1,367 Reviews
93 %
of reviewers recommend PetsPyjamas
4.7
Based on 1,367 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read PetsPyjamas Reviews

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Tell us how PetsPyjamas made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
PetsPyjamas 5 star review on 25th April 2024
Michelle Pearce
PetsPyjamas 5 star review on 25th April 2024
Michelle Pearce
PetsPyjamas 5 star review on 25th April 2024
Michelle Pearce
PetsPyjamas 5 star review on 25th April 2024
Michelle Pearce
PetsPyjamas 5 star review on 19th April 2024
Louise Astles
PetsPyjamas 5 star review on 17th April 2024
Tracy Bennett
PetsPyjamas 5 star review on 17th April 2024
Melanie Conway
3007
Anonymous
Anonymous  // 01/01/2019
Good clear website, slight delay between booking and confirmation.
Helpful Report
Posted 1 year ago
Website not easy to navigate, clicking on a hotel to find out more resulted in dates being changed. Clicking on an area sometimes meant the hotel looking at disappeared. It was frustrating at times, saying that I did go on to book as you had what I was looking for.
Helpful Report
Posted 1 year ago
Kalum was very helpful and dealt quickly with our rather fussy requirements
Helpful Report
Posted 1 year ago
Very easy to use and nice to know that accommodation is 100% dog friendly. Pricing when confirming could be better displayed higher on page.
Helpful Report
Posted 1 year ago
Very easy to navigate website. Booking ok, but not like all other sites. Having to preliminary book & then wait for an email a bit weird, especially when the price is exactly the same! Also had to wait for over 24hours to get confirmation & didn't get confirmation of payment separately as soon as it was paid as with most other payments.
Helpful Report
Posted 1 year ago
Lovely to speak to Aimee who was very helpful & patient. As for the website great but the prices are a bit misleading!
Helpful Report
Posted 1 year ago
Was a little confused about the booking process as I seemed to be dealing with more than 1 representative. I had to create an account so my wife couldn't see the trip as it is for our anniversary but do not appear to have been given a discount for my first booking
Helpful Report
Posted 1 year ago
Quite straightforward. Corrected one error in booking immediately and without fuss.
Helpful Report
Posted 1 year ago
Choosing a dog friendly pub from the range on offer was the start of our holiday excitement. We always read the reviews to give us an overall view but don’t let it influence our final decision as everyone has different expectations and experiences. The pub we went to met all our expectations and beyond. We wish we’d been able to stay another night but we will return.
Helpful Report
Posted 1 year ago
A little frustrating as problems with phone contact & later payment on line. Whenever contact made with Claudia however she sorted things.
Helpful Report
Posted 1 year ago
Easy to book with minimal fuss
Helpful Report
Posted 1 year ago
Covered all my questions
Helpful Report
Posted 1 year ago
Very straight forward website , easy to follow , everything explained perfectly. Thank you
Helpful Report
Posted 1 year ago
The only thing I am concerned about is I have not had a confirmation from the hotel.
Helpful Report
Posted 1 year ago
Used before and happy tobuse again. Although when we booked this time got message to say not completed but we have.
Helpful Report
Posted 1 year ago
Very helpful agent who had a real knowledge of the hotel we chose
Helpful Report
Posted 1 year ago
Easy to understand and book the hotel, friendly and helpful advisor.
Helpful Report
Posted 1 year ago
Great service, nice people to talk to on the ohone and via emails. Only dropped a star because i was trying to make multiple bookings at the same hotel overnight for on the way, and again on the way back from visiting friends and was unable to do this in one transaction which made the process not as smooth as it might have been. Otherwise great, thank you.
Helpful Report
Posted 1 year ago
Was very easy experience to book
Helpful Report
Posted 1 year ago
Basically easy and two things to mention - I was looking for an option for number of adults at the start but realised later that this venue only gave room options. I also ‘missed’ the fact that it was room only until confirmation. Thank you for responding to my question and booking promptly.
Helpful Report
Posted 1 year ago
PetsPyjamas is rated 4.7 based on 1,367 reviews