PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,159 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,159 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy service. Great products.”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“Prompt delivery and polite service am very pleased”

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Posted 7 years ago

“Excellent price, communication, delivery and product : will definitely use again”

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Posted 7 years ago

“Speedy delivery, great quality”

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Posted 7 years ago

“Was exactly as ordered. Lovely jacket, great colour and stylish. Great contact on issuing and delivery. Item came well packed and on time as advised.”

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Posted 7 years ago

“Fantastic service, fast delivery and great prices. What more could you want.”

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Posted 7 years ago

“STILL NO PRODUCT ARRIVED. Contacted store and no help, was promised last week but still nothing and no update or sgipping info. AVOID THIS COMPANY”

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Posted 7 years ago

“Extremely quick delivery and kept informed of process”

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Posted 7 years ago

“Goods arrived, no delay and as described. Thank you”

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Posted 7 years ago

“Super service, from a super company Rug arrived the following day A++++++++”

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Posted 7 years ago

“Fabulous product I'm a female who works in Health and Safety and being in a warehouse environment every day means I need to wear safety boots, I have worn big bulky ones for so long until I found Pet n Pony. I now have a pair of lovely safety boots which go with every outfit and I can still feel feminine out on the warehouse floor Delivery was faster than expected too, took just two days”

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Posted 7 years ago

“Excellent service quick delivery and very helpful”

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Posted 7 years ago

“I ordered dental cat food and was sent renal dog food. They sent me a returns label but I had to go to the post office to post back to them. Not convenient.”

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Posted 7 years ago

“We still have not received our goods that were ordered March 3rd . Very disappointing as the riding boots were part of my daughters bday present . Fingers crossed they arrive soon”

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Posted 7 years ago

“item arrived safely and on time”

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Posted 7 years ago

“So pleased with my horses waffle rug. Excellent and quick service. Will definitely order again.”

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Posted 7 years ago

“Fab”

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Posted 7 years ago

“Excellent rug, fantastic service quick delivery what more could you want”

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Posted 7 years ago

“Don’t think I’d use you again,nothing was stated at the time of purchasing that there was a delay past the ten working days arrival time had I known I’d of not bought from yourselves as still awaiting the saddle”

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Posted 7 years ago

PetnPony is rated 4.8 based on 2,159 reviews