PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,065 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,065 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication and fast delivery. Pleased with item purchased.”

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Posted 7 years ago

“Good service with quick delivery”

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Posted 7 years ago

“Excellent communication and service Would definitely buy from again”

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Posted 7 years ago

“Fast delivery and great costumer service”

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Posted 7 years ago

“Good”

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Posted 7 years ago

“Good price, arrived super quickly, would recommend.”

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Posted 7 years ago

“Brilliant quick service Boots are perfect”

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Posted 7 years ago

“Fast response and delivery”

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Posted 7 years ago

“Great experience”

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Posted 7 years ago

“Order was dispatched and delivered within 3 days. 'Thank you for shopping in my store' and Promo code from Director of the shop, which I thought was a very nice gesture”

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Posted 7 years ago

“Easy ordering and prompt delivery”

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Posted 7 years ago

“Excellent service. Ordered the wrong size bit and they were very helpful about exchanging it for a larger one.”

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Posted 7 years ago

“Rug i ordered is lovely but i paid express delivery but i still took nearly a week to come so a bit disappointed but customer service is very good would use again”

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Posted 7 years ago

“Delivered on time.”

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Posted 7 years ago

“I expected four pairs?”

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Posted 7 years ago

“Perfect, speedy delivery and a pleasure to do business with”

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Posted 7 years ago

“Excellent price for horse rug, I could not find it cheaper anywhere else. Delivery was free and arrived on time. I would definitely recommend pet n pony”

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Posted 7 years ago

“Nice prices, fast shipping”

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Posted 7 years ago

“Print & courteous service.”

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Posted 7 years ago

“Pet n Pony are a fantastic, really helpful company to deal with. They have a wide range of items for sale at competitive prices and if you need to get in touch with them they are just lovely to speak to, I can’t fault them.”

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Posted 7 years ago

PetnPony is rated 4.8 based on 2,065 reviews