PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,065 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,065 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent sevice, nice product. Horse happy...thank you”

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Posted 7 years ago

“Great, thank you”

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Posted 7 years ago

“Delivery time was slow but item was great value which made up for slow delivery”

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Posted 7 years ago

“An excellent trouble free transaction, I cannot fault the service received”

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Posted 7 years ago

“Great prices and very fast delivery”

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Posted 7 years ago

“Fast delivery Great product”

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Posted 7 years ago

“Competitive price, correct item delivered promptly Excellent”

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Posted 7 years ago

“Very efficient and fast service”

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Posted 7 years ago

“Excellent service, very helpful & friendly when I rang with a query. Everything sorted out really quickly. Thank you for being so helpful & organising my refund so quickly.”

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Posted 7 years ago

“prompt and correct product”

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Posted 7 years ago

“Communication is brill.”

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Posted 7 years ago

“Fantastic service,no probs with the delivery and item was exactly as described”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Very prompt service”

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Posted 7 years ago

“Order arrived very quickly”

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Posted 7 years ago

“Great quality and perfect fit”

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Posted 7 years ago

“Always super products at reasonable prices from petnpony.Deivery is super quick too.Love them”

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Posted 7 years ago

“Excellent communication product arrived quickly and at a great price.”

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Posted 7 years ago

“Great service from petnpony.kept informed of dispatch and delivery information. Very polite emails thanking me for my custom would use them again without question. Great product at really competitive price.”

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Posted 7 years ago

“Item not received and no one replied to email when I tried contacting. Will be chasing up a refund.”

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Posted 7 years ago

PetnPony is rated 4.8 based on 2,065 reviews