PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,159 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,159 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect service, fast shipping. 100 happy”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“Recommend this retailer great service and quick delivery.”

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Posted 7 years ago

“i ordered an acavallo gel out seat saver which does what it claims to do. Ordering was easy and quick, delivery was speedy and i was informed to the hour that it was going to arrive,,,,many thanks, will be back”

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Posted 7 years ago

“Fast prompt delivery, responsive to queries.”

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Posted 7 years ago

“Excellent service,arrived very fast”

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Posted 7 years ago

“Brilliant delivered next day.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Speedy delivery, really pleased with both the service and the goods.”

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Posted 7 years ago

“Customer service was good”

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Posted 7 years ago

“I ordered a coat which had already been sold”

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Posted 7 years ago

“Fast service, well packaged”

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Posted 7 years ago

“Great service great quality items five stars”

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Posted 7 years ago

“I made a mistake with my order. It was easy to find their phone number easy to get through and the person who answered sorted the problem immediately. Excellent service. The product was posted and arrived quicker than expected too.”

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Posted 7 years ago

“Normally i rate them five star but this time I had to ring up to see where my order was as it was over a week and I had heard nothing. Once I rang the order was sorted and sent out in 3 days and the person I spoke to on the phone was very polite and rang me back quickly to let me know what was happening”

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Posted 7 years ago

“Very quick and reliable service”

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Posted 7 years ago

“Excellent service will recommend to friends”

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Posted 7 years ago

“Quick, polite and efficient service. I will definitely be shopping here again.”

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Posted 7 years ago

“My order was complete and on time. Very good quality.”

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Posted 7 years ago

“Excellent service, great prices and the after sales communication is second to none. Will definitely be recommending and using them again.”

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Posted 7 years ago

PetnPony is rated 4.8 based on 2,159 reviews