PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,065 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,065 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn't communicate when my delivery got damaged in transit then let me down with next delivery in to the next week”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Great service, quick delivery to the Netherlands.”

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Posted 7 years ago

“Quick dispatch Excellent bit.”

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Posted 7 years ago

“Thank you for sending the mini t/d biscuits, my dog can eat these.”

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Posted 7 years ago

“Great service, quick at responding to queries.”

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Posted 7 years ago

“Fantastic customer service. A slight issue with delivery miscommunication which was addressed and sorted out with speed and a very professional manner. Highly recommend”

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Posted 7 years ago

“Excellent products and amazing value for money, will buy from you again and recommend for friends, many thanks.”

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Posted 7 years ago

“Easy transaction and fast delivery”

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Posted 7 years ago

“Lovely rug, quality and good fast delivery service”

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Posted 7 years ago

“Quick arrival and great fit for my horse”

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Posted 7 years ago

“Speedy delivery, easy to use website. Definitely use again Many thanks - nice snuggly horses.”

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Posted 7 years ago

“Order arrived quickly, safely, within time slot, and was as described- great service”

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Posted 7 years ago

“Efficient service and kept well informed about progress of order.”

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Posted 7 years ago

“Lovely rug, delivered very quickly. Thank you.”

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Posted 7 years ago

“Superb service & fast delivery Highly recommended”

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Posted 7 years ago

“Great price and fast delivery. Highly recommend”

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Posted 7 years ago

“Excellent service Will definitely buy again from Petnpony”

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Posted 7 years ago

“Excellent service and product arrived very quickly”

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Posted 7 years ago

“Great customer service fast delivery”

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Posted 7 years ago

PetnPony is rated 4.8 based on 2,065 reviews