PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,056 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,056 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very wonderful service as always Thankyou”

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Posted 1 month ago

“I made my first order recently and was delighted that everything arrived fairly quickly, well packaged and exactly as described. With so many dodgy horsey people on the internet it's always a risk. I'm happy to recommend this company to anyone.”

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Posted 2 months ago

“Unfortunately neither one of my cats would eat it so wasted my money. And it is them that reviewed it I m afraid. So cannot buy again.”

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Posted 2 months ago

“Thank you for stocking my Pups favourite toy...Order was dispatched and received quickly...Customer Service was excellent”

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Posted 2 months ago

“Speedy delivery, excellent product. Would recommend”

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Posted 2 months ago

“happy customers - had never heard of Petnpony before but a n other link but will certainly use again efficient and goods packaged ith care”

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Posted 2 months ago

“Easy to order and quick delivery”

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Posted 2 months ago

“Very impressed with this company. My order arrived far earlier than I expected, which was a welcome surprise. I was kept up to date with progress of my order. Honestly haven’t got a bad word to say about them. Thank you 🤩”

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Posted 2 months ago

“Thank you for supplying the waterfowl pellets. Despatch and Delivery are within the week to Northern Ireland.”

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Posted 2 months ago

“Fast service no issues at all and quality of products spot on, very happy indeed”

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Posted 2 months ago

“Great service and they knew whst they were doing. Definitely buy from them again 👍👍”

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Posted 2 months ago

“Purchased 4 packs of the pet glove wipes. Had no issues with order or delivery. Have used some and work just as good as the expansive ones and quarter of the price”

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Posted 3 months ago

“Great product Thank you for fast delivery”

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Posted 3 months ago

“This is a very good company to order from I can highly recommend them”

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Posted 3 months ago

“Excellent price, superfast dellivery, thanks so much!”

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Posted 3 months ago

“I ordered a coat which was unfortunately too big when it arrived. I had a chat on the chat line and was given instructions on how to return it for an exchange. I am waiting for the smaller size to arrive.”

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Posted 3 months ago

“My order arrived quickly and was well packaged. I ordered equine shampoos and they were put in individual bags to prevent leaking which I thought was quite thoughtful. Not seen this before when I’ve ordered them elsewhere. A good selection of items were available on the website so i found everything I needed. The website was easy to navigate and ordering was straightforward. Would recommend to others.”

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Posted 3 months ago

“Excellent customer service, prompt delivery and quality products. Will definitely use PetnPony again. Sarah, Bedfordshire.”

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Posted 3 months ago

“Great service the wellies arrived really quickly (not by pony sadly!) The sizing guide was great and meant I could source the correct size without having to buy several pairs - thank you”

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Posted 3 months ago

“Great service, quick delivery, lots of updates provided too .”

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Posted 3 months ago

PetnPony is rated 4.8 based on 2,056 reviews