PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.83

4.8 Rating 1,979 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,979 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had exactly what I needed in stock, good price, quick delivery - would happily use again!”

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Posted 2 months ago

“Good selection of products and quick delivery when ordered. Also appreciated the personal follow up and regular updates of the progress of delivery.”

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Posted 2 months ago

“Great service thanks”

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Posted 2 months ago

“Great service delivery was super fast and well packaged will buy from this company again without hesitation”

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Posted 2 months ago

“Bought a product and it came very quickly! Great service!”

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Posted 2 months ago

“Fast delivery, even to my island location and reasonable price”

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Posted 2 months ago

“Good communication. Very competitive pricing. Goods delivered very promptly. Very pleased with service.”

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Posted 2 months ago

“Very good service to the Netherlands and I recieved often updates on where the package was.”

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Posted 2 months ago

“Excellent customer service and quality products. Will definitely use again.”

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Posted 2 months ago

“I canot fault the service and the price was on point Thank you”

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Posted 2 months ago

“Great service and coat was perfect fit and good quality”

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Posted 2 months ago

“Great priced rug and prompt delivery”

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Posted 2 months ago

“Great communication and super fast delivery.”

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Posted 2 months ago

“Happy with my purchase would use them again with no hesitation.”

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Posted 2 months ago

“I made an online order for a harness dog jacket. Ordering was straightforward and delivery was as stated with regular updates of its progress. The harness itself, made by Happy Pet, is exactly as described, and a good fit for our Maltese dog - just perfect for cold, wet weather. I would definitely use this company again.”

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Posted 2 months ago

“Super quick, well informed delivery.”

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Posted 2 months ago

“Great service and a great price!”

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Posted 2 months ago

“Super fast delivery, great prices, good company to deal with, highly recommend”

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Posted 2 months ago

“Brilliant service...easy to order, good quality product, quick delivery..”

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Posted 2 months ago

“I rarely write reviews but this little company were fast, efficient and communicative throughout my purchasing experience with them. I have recommended them to friends and will definitely use them again for my horsey purchases!”

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Posted 2 months ago

PetnPony is rated 4.8 based on 1,979 reviews