Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

PetnPony Reviews

4.8 Rating 1,393 Reviews

95 %

of reviewers recommend PetnPony

Company Reviews

Product Reviews

4.8

Based on 1,393 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetnPony 5 star review on 6th March 2024

PetnPony 5 star review on 14th February 2024

Peter PETER NEIL NUGENT

PetnPony 5 star review on 30th July 2023

PetnPony 5 star review on 13th April 2023

PAULINE JEFFREY

PetnPony 5 star review on 6th April 2023

PetnPony 5 star review on 6th April 2023

PetnPony 5 star review on 21st March 2023

17

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item received quickly and packaged well. Great service”

Posted 1 month ago

“Prompt and efficient service. Good prices.”

Posted 1 month ago

“Excellent service and price and prompt delivery”

Posted 1 month ago

“Easy to order. Delivered quickly.”

Posted 1 month ago

“Always a good price. Quick & efficient to dispatch.”

Posted 1 month ago

“Ordered through the Shop app. Delivered within a couple of days. Happy customer!”

Posted 1 month ago

“Excellent, fast delivery”

Posted 1 month ago

“Metazone- very competative price and received within 24 hrs. Very efficient. Thank you”

Posted 1 month ago

“Always very fast snd efficient this is a reorder and will continue to use them, excellent service.”

Posted 1 month ago

“Very quick and well packaged Delivery. Easy website to navigate, super easy transaction, thank you!! I didnt pay for next day delivery, so was surprised, but happy, when it turned up!”

Posted 1 month ago

“Easy to order and quick to deliver - great service!”

Posted 1 month ago

“3rd order with PetnPony and always great service. Will continue to order my dogs food from PetnPony. 5 star service.”

Posted 1 month ago

“Prompt delivery of my order and website easy to naviagate.”

Posted 1 month ago

“Found a great price here for something I wanted. Great quick delivery too.”

Posted 1 month ago

“Great service at a great price. Ordered on a Monday night and delivered to the door on Wednesday. Wouldn’t go anywhere else now!”

Posted 1 month ago

“Really great service, great price. was kept informed about delivery. will order from here again. many thanks.”

Posted 1 month ago

“Really fast delivery. Will definitely use again. Thank you ❤️”

Posted 1 month ago

“Great product. Excellent quality. From ordering to delivery I had updates, despatched, with courier to delivery. Very very 😊”

Posted 1 month ago

“Always delivered on time or earlier than expected. Only issue with this order was that I noticed that the zip on the dog food bag was missing (luckily I had a previous bag here to tip it into) However apart from that 5/5 as the zip is probably once in a blue moon”

Posted 1 month ago

“PetnPony were fab! I couldn’t find the coat I bought cheaper elsewhere and the delivery was really quick despite me not having paid for express delivery. Fab service!”

Posted 1 month ago

«
1
...
2
3
4
5
6
»

PetnPony is rated 4.8 based on 1,393 reviews