PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.83

4.8 Rating 1,854 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,854 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good , and items shipped very fast. 5*.”

Helpful Report

Posted 4 months ago

“What a lovely company to deal with. The communication from them was spot on and very friendly. My bit came very quickly, packaged very well, and exactly what I wanted. I even had a message from them after.i received my bit, to say that I have a trial period where i could send it back after trialing it and only be deducted a small fee from the purchase price. I won't hesitate to use this company again”

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Posted 4 months ago

“Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you”

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Posted 4 months ago

“Great company to deal with, quick delivery too”

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Posted 4 months ago

“Very pleased with the quick service they provide . Would recommend!”

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Posted 4 months ago

“When order didn't turn up as expected it was dealt with in a very efficient manner and I received the items in good time. Thank you for your great Customer Service.”

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Posted 4 months ago

“The website is easy to use and delivery very quick. However the parcel was not secured well and had been re-taped by the courier.”

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Posted 4 months ago

“Fantastic service . Quick and simple to place an order. Fast delivery”

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Posted 4 months ago

“Very fast delivery .Ordered lighting for vivarium, which arrived before date suggested.My order was very well wrapped and arrived safe and sound.”

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Posted 4 months ago

“Excellent service, easy to deal with and quality products at competitive prices”

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Posted 4 months ago

“Absolutely perfect”

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Posted 5 months ago

“Always buy my Canagan dog food here, plus good quality dog treats. It's always in stock with great service and fast delivery.”

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Posted 5 months ago

“I previously had many problems having my prescription diet dry food shipped to Jersey, Channel Islands and only PetnPony is very professional, efficient and have shipped it very fast. I recommend them 100% and with an eye closed. Great customer service over the phone too. And very knowledgeable about their products. Thank you!”

Helpful Report

Posted 5 months ago

“Really great service - I bought some boots which were a much better price than anywhere else, delivery was quick and I was kept in the loop in terms of delivery date. When they arrived, the boots were well packaged and exactly as described. I'm really happy with the product and the service.”

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Posted 5 months ago

“I came across petnpony when looking for some long riding boots,everywhere had sold out of a size 3, these ones were great quality and fab fit, plus a great price. They arrived in good time and received an email from the family run business would highly recommended”

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Posted 5 months ago

“Very happy with the saddle we purchased, good quality and super fast delivery”

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Posted 5 months ago

“Fantastic comfortable saddle. Great communication and quick delivery.”

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Posted 5 months ago

“Ordered a girth and delivery was very quick. Great service. Thanks”

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Posted 5 months ago

“Fast efficient service thanks”

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Posted 5 months ago

“Very swift despatch with an efficient courier; good price for Orijen Original dog food m, which suits my dog. Would recommend.”

Helpful Report

Posted 5 months ago

PetnPony is rated 4.8 based on 1,854 reviews