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PetnPony Reviews

4.8 Rating 1,789 Reviews
96 %
of reviewers recommend PetnPony
4.8
Based on 1,789 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PetnPony Reviews

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

Item received well packaged and very fast delivery would use them again
Helpful Report
Posted 2 months ago
Great service received since during Covid when the dog food I was using was in short supply. However, I could get it from PetnPony and have used them since. Good prices and quick delivery service.
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Posted 3 months ago
Quick delivery . Product as described . Only problem was there was no option to leave at my risk if I wasn’t in - it was taken back to the local post office which was a bit annoying
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Posted 3 months ago
Arrived on time and was as expected. Good value for money.
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Posted 3 months ago
NO complaints at all will definitely ordering again from you .
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Posted 3 months ago
Fast efficient order one day get it the next would definitely recommend
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Posted 3 months ago
My fish tank light stopped working, I looked online and PetnPony came up with a good price. It was an easy process to order the light and only a small charge for delivery it arrived quickly and was packaged really well.
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Posted 3 months ago
All good with them easy to order and good delivery
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Posted 3 months ago
Great service thankyou
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Posted 3 months ago
Excellent service, very good value, arrived quickly. Would definitely recommend
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Posted 3 months ago
An excellent company- highly recommend- boots came really quickly, sadly they did not fit- the returns process was easy and I received my refund in full speedily.
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Posted 3 months ago
Product is just as described and shipping was quick with regular updates. Very happy and will be using to purchase other products in the future.
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Posted 3 months ago
Good pricing, fast service and local company which we all need to support more instead of giving our money to the big boys
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Posted 3 months ago
Very pleased with my saddle,excellent service
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Posted 3 months ago
Excellent product and a very practical jacket for riding. From placing the order to it being delivered I was kept updated. Well-packaged and arrived in pristine condition. I'm very happy with this jacket.
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Posted 3 months ago
I was realy impresed with the service and speed of delivery.
PetnPony 5 star review on 24th February 2025
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Posted 3 months ago
Order arrived super quick and everything was as expected. Quite a few other companies have issues with out of stock items and order changes but PetnPony have been perfect!
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Posted 3 months ago
Easy to order and excellent information on delivery
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Posted 3 months ago
Great service , easy to order, quick delivery fast replies to any questions , definitely a company I will use again 🙂
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Posted 3 months ago
Very good experience and delivery really quick, thank you very much
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Posted 3 months ago
PetnPony is rated 4.8 based on 1,789 reviews