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PetnPony Reviews

4.8 Rating 1,406 Reviews

95 %

of reviewers recommend PetnPony

Company Reviews

Product Reviews

4.8

Based on 1,406 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 29th April 2024

Marrianne & Adrian Strong

PetnPony 5 star review on 6th March 2024

PetnPony 5 star review on 14th February 2024

Peter PETER NEIL NUGENT

PetnPony 5 star review on 30th July 2023

PetnPony 5 star review on 13th April 2023

PAULINE JEFFREY

PetnPony 5 star review on 6th April 2023

PetnPony 5 star review on 6th April 2023

18

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to navigate and great quick delivery would recommend”

Posted 4 weeks ago

“Very easy transaction and speedy delivery”

Posted 4 weeks ago

“Always a reliable service. Started to order from PetnPony during lockdown as they stocked the dog food I wanted when I couldn't get it locally and have continued to use them.”

Posted 1 month ago

“Nice hat delivery took longer than expected.”

Posted 1 month ago

Hi sorry for the delay with your order, we try to get orders to our customers as quickly as possible but sometimes due to unforseen circumstances items are held up along the way to delivery. We hope you like your new product and hope to see you again soon. best regards PetnPony

Posted 1 month ago

“Ordered megazorb bedding for our guinea pigs. Cheaper than on Amazon (without having to order in bulk) and pretty quick delivery.”

Posted 1 month ago

“Fast delivery, easy transaction”

Posted 1 month ago

“Great company & quick delivery”

Posted 1 month ago

“Excellent service thank you*****”

Posted 1 month ago

“Friendly service and good price for my dogs favourite food that is quite hard to obtain.”

Posted 1 month ago

“Great seller .., quick delivery 😊”

Posted 1 month ago

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Posted 1 month ago

“Excellent service, thank you 😊”

Posted 1 month ago

“Super service - arrived within 24 hours of ordering and exactly what we ordered”

Posted 1 month ago

“Always a prompt delivery”

Posted 1 month ago

“Excellent price and excellent service”

Posted 1 month ago

“Very helpful. My order came really quickly will definitely use PetnPony again and recommend them to others”

Posted 1 month ago

“Fab service.”

Posted 1 month ago

“I am very happy at the service I recieved when I placed a recent order. In fact I had placed an order an realised the order was going to be delivered to my old address and I quickly notified Pet n Pony who immediately updated my new address which was a life saver. The item I received very quickly with updates along the way and DPD were polite and helpful on the day of delivery. I will be a returning customer. This is a genuine review Malcolm Spinks East Sussex”

Posted 1 month ago

“Great service”

Posted 1 month ago

“Good brand-new. Prompt service. Fantastic communication thank you”

Posted 1 month ago

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PetnPony is rated 4.8 based on 1,406 reviews