PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,078 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service from purchase to arrival, with emails keeping you up to date throughout. Cost of item very competitive actually cheaper than else where, and very prompt delivery. Thank u”

Helpful Report

Posted 1 month ago

“Great company to deal with, smooth ordering service and prompt delivery.”

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Posted 1 month ago

“Thank you for your prompt service. Dog food is well packaged. A blessing I can buy this dog food from you and that you'll deliver to Northern Ireland. It's hard to find this brand and type of dog food.”

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Posted 1 month ago

“I’ve bought a variety of things from the store In Durham and I can hands down say it’s the best about from my daughter being able to try the lemuiex base layers and everything else on. To the dog treats which I always get the biggest tail wag of approval from to even the budgies bird bath I got for the side of the cage. They do it all!”

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Posted 1 month ago

“Excellent! Great website, fantastic prices. Quick and efficient postage. Happy to recommend.”

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Posted 1 month ago

“Good service good products no complaints whatsoever”

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Posted 1 month ago

“Item as described and fast delivery”

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Posted 1 month ago

“Such a lovely brow liner, the best one I've had so far, I will continue to buy petnpony Thank you, maurine”

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Posted 1 month ago

“Excellent service, delivery man was brilliant as ever. Highly recommend”

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Posted 1 month ago

“Great communication , fast delivery”

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Posted 1 month ago

“Good price and quick delivery”

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Posted 1 month ago

“Very prompt delivery... lovely products... reasonably priced.. would recommend and l will use again.”

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Posted 1 month ago

“PetnPony were exceptionally helpful with emails detailing order process and when my order was despatched, on route etc. Great family business putting customer service 1st”

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Posted 1 month ago

“Good price and quick delivery on hamster cage, would use again”

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Posted 1 month ago

“Very prompt service and great follow up to make sure ok”

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Posted 1 month ago

“Great price and delivery. Kept up to date on delivery. Will definitely use again.”

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Posted 1 month ago

“Great service, quality item and fast delivery. Will definitely be ordering again!”

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Posted 1 month ago

“excellent service and products. Will definately be using again”

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Posted 1 month ago

“Website easy to access, delivered very quickly.”

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Posted 1 month ago

“Really happy with the service quick delivery and great items. I bought the Ruff Wear harness and lead and I’m so happy with my purchase. The harness really works to stop my boy pulling when nothing else has worked.”

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Posted 1 month ago

PetnPony is rated 4.8 based on 2,078 reviews