PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,171 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,171 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dog food ordered online. Very easy process and always delivered quickly. Great service.”

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Posted 1 month ago

“Excellent service”

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Posted 2 months ago

“Hagrid the dog loved this dog toy 😊”

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Posted 2 months ago

“Very polite customer service, phoned to ask if item in stock! which it was not like many other retailers. Great value. Fast delivery”

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Posted 2 months ago

“Happy with the item”

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Posted 2 months ago

“Despatch of dog food and receipt is much quicker than anywhere else I've tried. Often arrives the day after or within two days. Thank you”

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Posted 2 months ago

“Always good quality and value”

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Posted 2 months ago

“Quick delivery, thank you”

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Posted 2 months ago

“Great company order arrived immediately no problem even invoice with out asking”

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Posted 2 months ago

“Quickest delivery of Orijen dog food out of all of the suppliers I've used, and also the cheapest.”

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Posted 2 months ago

“Love the wellies brilliant price. Excellent service from PetnPony very easy and my order came the next day with free delivery.”

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Posted 2 months ago

“Easy to order Fast delivery.”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Good company Unfortunately. I had to send the product back because it was too small. Also my dog really doesn't like head straps”

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Posted 2 months ago

“Good price, quick delivery excellent service”

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Posted 2 months ago

“Brilliant service”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Good bird feeders received very quickly, thank you”

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Posted 2 months ago

“I liked the girth but disappointed because it is not breakable it sweats a lot during exercise”

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Posted 2 months ago

“Great service so far. Will keep my dry food subscription going forward”

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Posted 2 months ago

PetnPony is rated 4.8 based on 2,171 reviews