PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.83

4.8 Rating 1,874 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,874 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient service. Thank you”

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Posted 2 months ago

“Very pleased with my purchases. Recommend company.”

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Posted 2 months ago

“Very prompt delivery and exactly what I ordered!”

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Posted 2 months ago

“Excellent service….. good price and speedy delivery. Would definitely recommend, thank you.”

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Posted 2 months ago

“Everything was delivered very quickly without any delays. The goods arrived in good quality, I am very pleased, thank you! ❤️”

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Posted 2 months ago

“Very quick & helpful on return 💯 % use again Thankyou”

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Posted 2 months ago

“Fast service and PetnPony use Royal Mail which I prefer over other services. Great products. Will use again ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 months ago

“The good guys, easy web site, quick delivery. They do what they say.”

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Posted 2 months ago

“Received my new saddle quicker than expected, was really well packaged and such good quality. I will definitely order from this company again for sure.”

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Posted 2 months ago

“Excellent customer service by phone”

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Posted 2 months ago

“Prompt delivery. Excellent price for dog bed. Kept up to date with progress of order at all times. Would use again”

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Posted 2 months ago

“Great prices and delivery! I am a very happy customer. Thank you so much. x”

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Posted 3 months ago

“Very swift delivery and excellent price (I always shop around).”

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Posted 3 months ago

“Excellent price on Orijen and very fast delivery with great communication.”

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Posted 3 months ago

“Great service and kept very well informed both after purchase and estimated delivery, item arrived very quickly. Website easy to navigate.”

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Posted 3 months ago

“I bought a new saddle for my NF pony and it didn’t fit so sent for some different inserts and the saddle came all boxed up and the inserts came quickly afterwards! Great service and good products!!”

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Posted 3 months ago

“Excellent range of equipment. Good speedy service and delivery. Goods as expected. Good price. Would recommend this company.”

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Posted 3 months ago

“Really easy purchase a nice fast delivery”

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Posted 3 months ago

“Fantastic product would highly recommend, saddle came faster then I thought. I was emailed with updates. Saddle was packed well, to be honest I couldn't ask for better. Thankyou very much. Michelle 👍🏻”

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Posted 3 months ago

“Great product / fly mask with uv protection for the muzzle and super speedy despatch & delivery”

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Posted 3 months ago

PetnPony is rated 4.8 based on 1,874 reviews