PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.83

4.8 Rating 1,991 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,991 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt, efficient, good value!”

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Posted 4 years ago

“Good fast delivery”

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Posted 4 years ago

“All good 😊 👍”

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Posted 4 years ago

“Dispatches and received quickly. Highly recommend. Thanks again”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great service and straight forward website”

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Posted 4 years ago

“Super product and excellent customer service and contact, thank you 5*”

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Posted 4 years ago

“Works really well, much better than we expected! Was going to buy a new saddle but no need anymore. Really recommend.”

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Posted 4 years ago

“So helpful when I was trying to enter the wrong code. Polite too on the end of the phone. Delivered when they said.”

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Posted 4 years ago

“Great customer service! Thank you.”

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Posted 4 years ago

“Perfect service, can’t fault.”

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Posted 4 years ago

“Very good product, good value and arrived promptly. Would definitely recommend to a friend.”

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Posted 4 years ago

“I am very pleased with the service and prompt delivery of my new bit, which was a better price that I could find it in North America.”

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Posted 4 years ago

“Inexpensive and fast delivery”

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Posted 4 years ago

“Easy to order, kept in touch with delivery date, arrived exactly as detailed. Had a free delivery code for being a first time user. Excelent...will use again.”

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Posted 4 years ago

“Hadn’t used this company before and will happily order from them again. I got exactly what I wanted, delivered promptly and at a good price. They kept me updated on my order status & delivery. Happy to recommend.”

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Posted 4 years ago

“Excellent valie for money. Received the riding boots in super quick time. Would definitely pirchase again.”

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Posted 4 years ago

“Very good service. Product arrived almost before I ordered it! Also received a message from them to ensure I was happy with the product. Will certainly purchase from PetnPony again.”

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Posted 4 years ago

“Got delivery very quickly excellent product my 4 ladies love them”

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Posted 4 years ago

“A really efficient service and excellent communication from the seller. Would definitely buy from them again x”

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Posted 4 years ago

PetnPony is rated 4.8 based on 1,991 reviews