Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,550 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 18th December 2025

Tracey C

Personalise.co.uk 5 star review on 4th December 2025

Jenny D

Personalise.co.uk 5 star review on 16th April 2025

Anonymous

Personalise.co.uk 5 star review on 14th March 2025

Linda P

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bauble good quality, but I didn’t leave that much space between words how they did. Name is a bit unclear. 2 stars because I haven’t idea about my status order I just woke up with the order at home. No email, nothing. Unprofessional”

Helpful Report

Posted 2 years ago

“I ordered it a week ago and no sign of it yet”

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Posted 2 years ago

“Ordered an item for one of my children for Christmas. Experienced issues with the site and was unable to order initially, however customer services was responsive and helpful via Facebook messaging and advised to try on a computer/laptop which I did, and managed to order. My confirmation email never came through but, again, customer services was helpful and got back to me quickly and had it sent out. The item took a few days to arrive so fairly quick delivery given the time of year. Unfortunately, the box the item arrived in not only identified the website I'd ordered from but stated what the item in the box was, on an order sticker, and this was seen by my child who believed Santa would be bringing this. Item itself is nice enough but I'd never order again following this. I can't see any reason why the content details need to be stuck on the box and the website need to make it clear their packaging is not discreet.”

Helpful Report

Posted 2 years ago

“Ordered a personalised item 2 weeks ago still not received and no notification to say it has been dispatched. This is a Christmas present”

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Posted 2 years ago

“See below message specific to the paddle board order”

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Posted 2 years ago

“No idea of delivery date. For a Christmas gift this is frustrating.”

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Posted 2 years ago

“Came with a huge gap so the whole thing was wobbly, came a lot smaller then thought also.”

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Posted 2 years ago

“Delivery was within 3 days .but quality of the product poor. Ordered personalised trinket box...which was plastic with silver coating and small piece of metal where the engraving was. Expensive for something that looks like you could get from the £1 shop....”

Helpful Report

Posted 2 years ago

“Just received my man cave sign, dissapointed as the writing on the plaque seem faint and the way the rope has been put on makes it stand away from the door. I have changed the rope round and now the ends look bad”

Helpful Report

Posted 2 years ago

“Well where do I start I filled in all the names n what I wanted on the 3 baubals I ordered, but when it came to the end when I got confirmation of my order it said that I had not put any personalised writing on them. Then I cancelled the order by following what u said I had to do but have heard nothing from yourselves which as u can tell I was not happy with. What is the point in saying how to do something on ur site n I am yet to hear from u which is very disappointing look forward to a reply of some kind. Thanks Mrs Caroline Powell ps still awaiting a delivery if there is going to be one sorry but not happy”

Helpful Report

Posted 2 years ago

“Hello I can't write a review on orders I haven't received yet. Is there any phone number I can call to speak to a person. Only my basket is empty and telling me I haven't placed an order. But yet you have sent me a picture of what I have supposed to have ordered.”

Helpful Report

Posted 2 years ago

“I have no idea when my purchase will be arriving as I have not had any communication from you.”

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Posted 2 years ago

“How can I review a product I’m yet to receive? Ordered items Saturday and have know idea when goods will arrive. No estimated delivery time given only that delivery is 48 hours after production. So could be months! Should have thought about it a bit more.”

Helpful Report

Posted 2 years ago

“Not pleased with quality of piggy bank, their was bubbles & dents in the porcelain”

Helpful Report

Posted 3 years ago

“Ordered 8th Dec, said items would be shipped 48 hours after purchase. It’s the 16th December and I’ve not heard a thing, plus the link to their after care team on the original email of purchase doesn’t work, 404 error”

Helpful Report

Posted 3 years ago

“Had a request for a review but nothings arrived to review! Suggest a new courier!!!”

Helpful Report

Posted 3 years ago

“Unfortunately I am still waiting on my parcel to arrive and I never received a confirmation email.”

Helpful Report

Posted 3 years ago

“I ordered a personalised book as a 1st birthday present but when it arrived, one of the pages was missing the background illustrations. I contacted the After Sales Team and they sent out a replacement free of charge which was great. However, when this arrived, the illustrations on the front cover were pixelated and the inside cover and first page were missing the background illustrations. Since I didn't have time to contact them to get this replaced for a second time, I had to dismantle both books and put them back together again using the correct parts from each to make one good book. The quality of the book itself is fine - nothing amazing but suitable for the price. I appreciate the helpfulness of the team in getting the replacement sent out to me, but the replacement ended up being worse than the original overall. I'm quite disappointed and didn't like that I had to effectively construct my own version to get what I actually ordered. I'd give the customer service team a five star rating, but because my order was faulty twice in a row and its been such a hassle, I've had to bring the rating down to two stars.”

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Posted 3 years ago

“It’s ok but won’t be using again”

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Posted 3 years ago

“i cannot find any update about my order”

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Posted 3 years ago

Personalise.co.uk is rated 4.4 based on 4,550 reviews