Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.39

4.4 Rating 4,070 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,070 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 18th April 2024

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed. The writing is Green, but on the website it is silver. Obviously for a silver wedding I wanted silver writing, not impressed.”

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Posted 2 years ago

“Issue with order unsatisfactory customer service team”

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Posted 3 years ago

“Made a order for my sisters wedding anniversary had e mail today saying could not go ahead with my order so disappointed”

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Posted 3 years ago

“Didn't get any confirmation email for my order so currently chasing that up so I can be reassured my gift will actually get to the recipient!”

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Posted 3 years ago

“I was very disappointed with the time it took for my gift to arrive. Also no communication re items having been dispatched. I had to email to find out why they hadn’t arrived to simply get a “they e been dispatched response””

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Posted 3 years ago

“quite easy to use the website and navigate your way through it. Juat wish devery time was qucker really but the quality of the products are good. I ordered a key ring and i was expecting it to be bigger than it actualy was because the photos made it seem bigger but it was all right. i probably wouldnt use this website agan just because delivery is long”

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Posted 3 years ago

“Disappointed by chocolate smash cake. Took much longer to deliver than expected so missed event, and when it did arrive nearly a month after order, was already broken open. Chocolate quality was good though.”

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Posted 3 years ago

Hi Malcolm, We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 3 years ago

“I still haven't received my order. I ordered 3days ago and I paid for next day delivery.”

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Posted 3 years ago

“Sorry expected order by Xmas eve but never arrived...... disappointed. Will wait and see if quality of product makes up for lateness”

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Posted 3 years ago

“I made a spelling error on a name and emailed them immediately with the correct spelling they said they would get back to me within 48hours and no one bothered. The items take long to come but well packaged the cups are small and not the average size mug. The customer service is poor and because if this I won’t be ordering from here again.”

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Posted 3 years ago

“I am still waiting for my baubles to arrive! They were for the school teachers at my sons school but they have now finished so when I do eventually get them they will have to be given to in January 🙄🙄”

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Posted 3 years ago

“The items arrived in good time, but one was broken on arrival. I wanted it before Christmas so reported the incident in their system and by email directly, however there was not response so far. Not very impressed.”

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Posted 3 years ago

“It came very quickly, but it wasn’t great quality. I ordered a personalised whisky glass and it looks like after one wash the writing will come off. It wasn’t as bold as the picture showed either.”

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Posted 3 years ago

“Not received by two weeks after order”

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Posted 3 years ago

“Item arrived with a damaged box, raised an issue to the company but no response, fortunately item wasn't damaged otherwise I assume I'd get no response for that either. Best avoided.”

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Posted 3 years ago

“I am disappointed with my product. Perhaps I didn't read the description properly but the mug is just a plain, cheap, white mug with a transfer printed on. I expected it to be an actual Bouffle mug like the others I have from Clintons. There is no information to tell you if the mug is dishwasher or microwave safe or not. I have paid a lot of money for something which I do not feel is worth.”

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Posted 3 years ago

“Not received item at this time”

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Posted 3 years ago

“Service was fine but dissatisfied with a product.”

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Posted 3 years ago

“Did not receive a confirmation email and have not received any information on whether my order has shipped”

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Posted 3 years ago

“The book seems excellent but I had a real problem at check out phoned customer services who were very unhelpful and in the end was cut off and I solved the problem myself”

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Posted 3 years ago

Personalise.co.uk is rated 4.4 based on 4,070 reviews