Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,550 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 18th December 2025

Tracey C

Personalise.co.uk 5 star review on 4th December 2025

Jenny D

Personalise.co.uk 5 star review on 16th April 2025

Anonymous

Personalise.co.uk 5 star review on 14th March 2025

Linda P

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quite easy to use the website and navigate your way through it. Juat wish devery time was qucker really but the quality of the products are good. I ordered a key ring and i was expecting it to be bigger than it actualy was because the photos made it seem bigger but it was all right. i probably wouldnt use this website agan just because delivery is long”

Helpful Report

Posted 5 years ago

“Disappointed by chocolate smash cake. Took much longer to deliver than expected so missed event, and when it did arrive nearly a month after order, was already broken open. Chocolate quality was good though.”

Helpful Report

Posted 5 years ago

Hi Malcolm, We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 5 years ago

“I still haven't received my order. I ordered 3days ago and I paid for next day delivery.”

Helpful Report

Posted 5 years ago

“Sorry expected order by Xmas eve but never arrived...... disappointed. Will wait and see if quality of product makes up for lateness”

Helpful Report

Posted 5 years ago

“I made a spelling error on a name and emailed them immediately with the correct spelling they said they would get back to me within 48hours and no one bothered. The items take long to come but well packaged the cups are small and not the average size mug. The customer service is poor and because if this I won’t be ordering from here again.”

Helpful Report

Posted 5 years ago

“I am still waiting for my baubles to arrive! They were for the school teachers at my sons school but they have now finished so when I do eventually get them they will have to be given to in January 🙄🙄”

Helpful Report

Posted 5 years ago

“The items arrived in good time, but one was broken on arrival. I wanted it before Christmas so reported the incident in their system and by email directly, however there was not response so far. Not very impressed.”

Helpful Report

Posted 5 years ago

“It came very quickly, but it wasn’t great quality. I ordered a personalised whisky glass and it looks like after one wash the writing will come off. It wasn’t as bold as the picture showed either.”

Helpful Report

Posted 5 years ago

“Not received by two weeks after order”

Helpful Report

Posted 5 years ago

“Item arrived with a damaged box, raised an issue to the company but no response, fortunately item wasn't damaged otherwise I assume I'd get no response for that either. Best avoided.”

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Posted 5 years ago

“I am disappointed with my product. Perhaps I didn't read the description properly but the mug is just a plain, cheap, white mug with a transfer printed on. I expected it to be an actual Bouffle mug like the others I have from Clintons. There is no information to tell you if the mug is dishwasher or microwave safe or not. I have paid a lot of money for something which I do not feel is worth.”

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Posted 5 years ago

“Not received item at this time”

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Posted 5 years ago

“Service was fine but dissatisfied with a product.”

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Posted 5 years ago

“Did not receive a confirmation email and have not received any information on whether my order has shipped”

Helpful Report

Posted 5 years ago

“The book seems excellent but I had a real problem at check out phoned customer services who were very unhelpful and in the end was cut off and I solved the problem myself”

Helpful Report

Posted 5 years ago

“My frame arrived damaged on the top corner I have sent pictures and email but have not had a reply, also the description says hessian elephant frames, but it's not hessian?”

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Posted 5 years ago

“I was disappointed in the sizing of the engraving. I could hardly read it. The glass and presention box are lovely.”

Helpful Report

Posted 5 years ago

“I can't pass a review as I have not recieved anything yet.”

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Posted 5 years ago

“Delivery due today but goods not yet received.”

Helpful Report

Posted 6 years ago

Hi there, We're sorry to hear this. Please let us know at help@sixty if you still haven't received your order so we can look into this for you.

Posted 6 years ago

“Disappointing. It’s a laminated printout and really not very good quality: there’s are scratches on the printed material and it really feels like this was made with minimal interest of attention to detail. £3.95 for delivery is incredibly surprising considering the product delivered.”

Helpful Report

Posted 6 years ago

Hi Kelly, Thank you for posting a review. We’re sorry to hear that the product you ordered was not of the quality you expected. Our delivery charges are set by Royal Mail and do not reflect the value of a product ordered. If you wish to discuss this further, please get in touch with our customer service team at help@sixty.co.uk.

Posted 6 years ago

Personalise.co.uk is rated 4.4 based on 4,550 reviews